Issue How to protect an OAT sensor from the sun? Product Line Field Devices Environment Outside Air sensors, Outdoor Temperature Sensor STO100 System Vista, Xenta STO200 System I/NET STO500 System Continuum STO600 System Satchwell STO600D System Drayton STO300 Outdoor temperature transmitter ETO100, ETO200, ETO500, ETO800 Cause Direct solar heating will affect the outside temperature reading. Resolution We do not supply sun shields for an Outside Air Sensors as there should never be a requirement to fit one. The Outside Air Temperature sensor for a building should always be fitted to the North side of the building where it will not be in direct sunlight (or the South side in the southern hemisphere). The temperature on the East, South or West sides of any building will always be higher than the North side (in the northern hemisphere) and give inaccurate readings if the sensor is mounted there. Also any sort of sunshade will also act as a shield to retain the heat also giving an erroneously high reading. For sites like weather stations where the measurements are to be taken in a field installation a Stevenson screen could be used, these are available from specialist instrument suppliers. A web search should provide local suppliers. Also see Recommended locations for Temperature Sensors, Valves, and Actuators for further details on sensor location.

Issue Where can I find datasheets, install guides and other documentation on the HID SmartID, iClass, HID Proximity and Indala Proximity cards and readers? Product Line Andover Continuum, Field Devices, TAC INET Environment Electronic Access Control cards and readers for Continuum and I/Net products. Cause Additional product information from HID may be required that is not available on Schneider Electric's own websites. Resolution Schneider Electric supply a subset of the full HID range of cards and readers and these are detailed in the Electronic Access Control Catalogue or see How to determine the part number for the card format required for part number information. For HID product information this can be directly downloaded from the HID Global website. This contains  datasheets, installation guides, application notes, feature lists, brochures and other documentation. HID also have a "Knowledge Center" website that allows you to search for product information and help: HID Knowledge Base. Information on the specific ranges can be obtained from the following links: SmartID: SmartID Cards iClass: iClass Readers iClass SE Readers iClass Cards HID Prox: HID Proximity Readers HID Proximity Cards Indala Prox: Indala Proximity Readers Indala Proximity Cards

Issue Without knowing the Device ID / Device Instance these devices cannot add to the MSTP network in the AS or ES. Product Line Andover Continuum, EcoStruxure Building Expert, EcoStruxure Building Operation, Field Devices Environment Automation Server Enterprise Server BACnet SE7000 Cause Only the MAC ID / Com Address is shown in the display but not the Device ID / Device Instance. Resolution SE7200x Models Default Device ID is set to: 72000 + MAC Where MAC is the current MAC address of the device. The device ID will also be upgraded as soon as there is a change to the device’s MAC. For example, when a SE7200F5045B controller with a MAC address of 41 is connected to a network, its default Device Name will be SE7200F5x45B-41 and its default Device ID will be 72041. SE73xxx Models Default Device ID is set to: 73000 + MAC Where MAC is the current MAC address of the device. The device ID will also be upgraded as soon as there is a change to the device’s MAC. For example, when a SE7300C5045B controller with a MAC address of 63 is connected to a network, its default Device Name will be SE7300C5x45B-63 and its default Device ID will be 73063. Click here for the Integration Manual. Please refer to the SE7300 series BACnet controller does not come online in StruxureWare Building Operation if SE7300 controller does not come online.

Issue Satchwell TR Series 230 V ac / 24 V ac Transformer requires replacement. Product Line Field Devices Environment Satchwell TR1 (25VA), TR2 (50VA), TR3 (80VA), TR4 (200VA) and TR5 (300VA) 230 V ac / 24 V ac Transformers. Cause Obsolescence of Satchwell TR1, TR2, TR3, TR4 and TR5 230 V ac / 24 V ac Transformers. Resolution Replace Satchwell 871-1-201 TR1 (25VA) 230 V ac / 24 V ac Transformer with S-E TR 32 (32VA) 230 V ac / 24 V ac Transformer SE part number 3413032000. Replace Satchwell 871-1-202 TR2 (50VA) 230 V ac / 24 V ac Transformer with S-E TR 60 (60VA) 230 V ac / 24 V ac Transformer SE part number 3413060000. Replace Satchwell 871-1-203 TR3 (80VA) 230 V ac / 24 V ac Transformer with Transformer of another manufacturer's origin. Replace Satchwell 871-1-204 TR4 (200VA) 230 V ac / 24 V ac Transformer with Transformer of another manufacturer's origin. Replace Satchwell 871-1-205 TR5 (300VA) 230 V ac / 24 V ac Transformer with Transformer of another manufacturer's origin. The S-E TR range of Transformers provide the same functionality as the Satchwell TR range of Transformers but differ in appearance, dimensions and the range of VA ratings available. Specification EN 60742, with which the Satchwell range of Transformers complied, has been superseded by Specification EN 61558, with which the S-E range of Transformers comply. To review the transformer data sheet, see TR32-60 Transformer Data sheet en [101917].pdf.

Issue The discontinuation of the SVT controller due to component obsolescence. Product Line Field Devices Environment SVT Optimiser 4201 4251 Cause What replacements are available for the SVT 4201 / 4251 controllers? Resolution Important Note - The replacement controller mentioned in this article is no longer available, and therefore a replacement for the SVT 4201 / 4251 is not available. The SVT controller range has been discontinued due to component obsolescence. The SVT controller was a basic optimiser that performed the start calculation using only an internal temperature sensor. There are no exact replacements for this controller available. What is available? The Schneider Electric DC1400 Optimiser / Compensator is the recommended replacement, but this is not a direct replacement. Differences in the controllers. The SVT controller provides only an optimum start, the DC1400 provides optimum start and stop. The SVT controller uses only a room temperature sensor for the start calculation, the DC1400 uses only a room temperature sensor and an outside temperature sensor for the start/stop calculations. The SVT controller has a dedicated "Boost" relay, which allows overriding of a CSC compensator, and control valve. This is an internal function with the DC1400 optimiser/compensator. The DC1400 has many other built in functions.   Controller wiring - Modifications will be required. SVT general wiring connections. Relay R1 is the main plant relay and relay R2 is the boost relay. To see the full controller details, please click SVT Optimiser DS2001 0210.pdf DC1400 general wiring details.   To see the full controller details, please click DC1400 DS2044A.pdf Controller Sensors As already indicated, the SVT controller uses only a space temperature detector, and this sensor is NOT suitable to use with the DC1400. The DC1400 controller will, as a minimum, require a room temperature sensor and an outside temperature sensor, meaning that extra wiring for the outside temperature sensor, and the sensor itself, will need to be installed. For details on suitable sensors, please refer to What sensors does the DC1400 optimiser/compensator require?

Issue Verifying the Com Port on a PC is working properly by using "Loopback" test in Terminal Emulator. Product Line Andover Continuum, Field Devices, Other, Satchwell MicroNet, Satchwell Sigma, TAC IA Series, TAC INET, TAC Vista Environment Hyperterminal RS-232 serial port Cause The following test writes to the serial port and reads from the same port. This will verify the Full duplex operation of the RS-232 communication. Resolution Short the TX and RX pins of the cable (pins 2 and 3) following the pinouts below. Gender is determined by pin type.                Male DB9 (Left) and Female DB9 (right)   Launch Hyperterminal by selecting Start>>Programs>>Accessories>>Hyperterminal. If you do not have Hyperterminal, please read Hyperterminal on Microsoft Windows Operating Systems. If you are asked if you would like to install a modem, select No. Choose any icon and name the session, select "OK". In the next Pop-Up menu, choose direct to COMx (where x is the number of the COM Port you are testing.) Set the flow control setting to None. Leave the other settings to default settings, select "OK" Select File » Properties from the menu bar, select the Settings tab, and then push the ASCII Setup button. Check the option for Echo typed characters locally. Type something. If you see double characters the serial port is setup correctly and is functional. The display is showing characters that are sent out and what is read in. The Emulator will send and display the TX and immediately read and display  RX. If you see exactly what you are typing, you have a communication issue. which could be: Bad Com Port Bad cables Pins not shorted correctly If you are out of physical ports to try, use a USB Serial Port converter. If you are using a USB, use Reassigning a USB Serial Adaptor to a desired COM port for instructions of assigning Com to another port.

Issue Replacing Satchwell Sensors with Schneider Electric part numbers Product Line Field Devices Environment Sensors Cause Cross referencing older 'T' type sensors to the current version. Resolution Outside Sensor DOT2301 , DOT0001, DOT0002 is now STO600 Immersion Pipe Sensor DWT1701 (125mm), DWT1702 (200mm), DWT0001 is now STP660 (note, if replacing sensor only then DWA0001 required). Strap On/Pipe Contact Sensor DST1601 , DST0001 is now STC600 Duct Sensor (mainly FCUs) DDU1803 , DDU0001 is now STD670 Duct Sensor DDT1701 (300mm) , DDT1702 (460mm) , DDT0001 is now STD660 Room Sensor DRT3453 (sensor only, no setpoint adjust) is now STR600 For other DR and DRT sensors see Replacements for Satchwell sensors Drayton Room Sensor A701 is now STR600D Drayton Outside Sensor A702 is now STO600D Drayton Immersion Sensor A703 is now STP600D Drayton Strap On / Contact Sensor A704 is now STC600D

Issue The ZigBee network configuration parameters (Channel and PAN ID) of the MPM matches those of the room controller, but the room controller will not come online. Symptoms: For SE(R)8000 Series: The "ZigBee Short" field in the "Network" menu option keeps changing. For SE(R)7000 Series: The Green LED is blinking twice where 3 blinks are expected. (Description of LED status defined in LED status for SE7000 Room Controller ZigBee communication module) Product Line EcoStruxure Building Expert, Field Devices Environment SmartStruxure Lite Multi-Purpose Manager SE8xxx Room controller SE8000 Series SER8300, SE8300, SE8350 Viconics branding VT8000 Series Cause A temporary bug causes the MPM to prevent a specific ZigBee com module (installed inside the room controller) from joining the network on a particular channel. Resolution MPM has to be reset using one of the following methods Method 1: Unplug and replug power to the MPM Method 2: Click on the "Restart Controller" button as shown in image below. Note: Database must be saved before restarting the controller to avoid loss of data.    

Issue How and where should sensors be fitted and maintained? Product Line Field Devices Environment Temperature and humidity sensors Cause General advice is required for cleaning and maintaining temperature and humidity sensors. Resolution The most important thing about sensors is to fit them correctly and appropriately during installation as this will reduce the amount of maintenance required. Fit them in locations that are accessible as well as away from dust and dirt to reduce the amount of cleaning required. See Recommended locations for Temperature Sensors, Valves, and Actuators for further advice on sensor location. Check the specific installation instructions for the sensor used and verify they are fitted accordance with this. All sensors should be regularly checked for correct operation as part of a regular building maintenance plan and replaced if they are not operating correctly. Most sensors are sealed units and do not require maintenance, maybe just an occasional dust with a clean cloth to remove surface dust, these include duct and immersion temperature sensors, outdoor sensors and thermostats. Room temperature and humidity sensors usually have vents or gauzes to allow airflow over the elements; these should be regularly dusted and can be cleaned with careful use of a vacuum cleaner or air blower to remove dust or other particles from within the unit. Do not however use equipment that can produce excessive pressures like compressed airlines as this could result in damage to the sensor. If you do need to use cleaning products on the sensors, then first check the materials used on that specific sensor (see datasheet, most sensors use Polycarbonate or ABS plastics) then verify that the cleaning chemicals are safe for use on that type of plastic or metal. Chemical/ material compatibility data is widely available on external websites (e.g. http://www.coleparmer.co.uk/Chemical-Resistance )

Issue The MVB actuator is no longer available from Schneider Electric Replacing a Controlli S300 Actuator Product Line Field Devices Environment VMB valves MVB actuators S300 actuator Cause Only the actuator requires replacing but the MVB is no longer available from Schneider Electric. Resolution Note: The MVB actuators are still manufactured by Controlli, but not distributed by Schneider Electric. Use the AG52 valve linkage kit 880-0129-000. For the Controlli MVB22, MVB26 and MVB28 or S300 replace with the MV15B-230 actuator For the Controlli MVB46 replace with the MV15B-24 actuator For the Controlli MVB32, MVB52 and MVB56 replace with the M800 880-0310-030 actuator If a D36 auxiliary switch was fitted in the  the MVB actuator or if the auxiliary switch was used in the S300 actuator then the following auxiliary switch packs can be used: M800, use the 880-0104-000 kit or order the M800-S2 880-0311-030 actuator which includes 2 auxiliary switches. MV15B-24/230, use the 880-0469-000 kit. Note: if the valve also requires replacing see VSB, VSB..F, VMB, VMB..F Schneider Electric replacement valves.

Issue What is the unit load of a TC300 thermostat and what are the bias and termination requirements when used with a SmartX Server. Product Line EcoStruxure Building Operation, Field Devices Environment TC303-3A2LM TC303-3A4LM TC303-3A2DLMS TC303-3A4DLMS SmartX Server Cause Documentation does not state the RS-485 transceiver type for the TC300 range, making it unclear how many devices can exist under a SmartX servers RS-485 serial port ComA or ComB. Resolution The answers to the transceiver interface attributes below can be applied with to the Worksheet for Configuration of RS-485 Bus with generic RS-485 devices on Webhelp Q1 Failsafe Receiver The TC300 does not use an RS-485 transceiver with an integrated idle-state failsafe receiver. Q2 Data Transmission Speed TC300 thermostats manufactured from November 2018 onward can be configured to communicate at 9600 or 4800 bps. TC-300 thermostats manufactured before this date can only communicate at 4800 bps. Q4 Isolated Interface The TC300 does not provide an isolated RS-485 interface. Q6a Measured Resistance With no electrical connections to the TC300, the measured resistance between the RS-485 low-side (-) signal and the communications common is 10K ohms. Based on this the unit load of the TC300 is 1.2 (12.000/10,000) Bias requirements and number of devices If the length of the RS-485 bus is less than 150M (500ft) then Generic RS-485 Device Configuration 3 from Webhelp can be applied. Using this configuration the recommended 3300 bias resistors present a unit load of 3.6 (12,000 / 3,300). The SmartX server adds 0.5UL. The remaining node budget is calculated as: 32 - 3.6 - 0.5 = 27.9UL. Since the TC300 has a unit load of 1.2 the maximum number of devices that can be placed under each comm port using this configuration is 27.9 / 1.2 = 23.25 If the length of the RS-485 bus is greater than 150M (500ft) then Generic RS-485 Device Configuration 7 from Webhelp can be applied. Using this configuration the dual end-point bias configuration presents a unit load of 24UL (12,000 / (1,000 / 2) = 24). The SmartX server adds 0.5UL. The remaining node budget is calculated as: 32 - 24 - 0.5 = 7.5UL. Since the TC300 has a unit load of 1.2 the maximum number of devices that can be placed under each comm port using this configuration is 7.5 / 1.2 = 6.25 Also check out the SmartStruxure-RS485-Controller Unit Load Quick-Help video on the Exchange.  h

Issue Thread size/standard. Product Line Field Devices Environment Pocket Well Pocket STP 50mm Brass  9121040000    Pocket STP 100mm Brass  9121041000    Pocket STP 150mm Brass  9121042000    Pocket STP 200mm Brass  9121043000    Pocket STP 250mm Brass  9121044000    Pocket STP 300mm Brass  9121045000    Pocket STP 400mm Brass  9121046000   Pocket STP 50mm Stainl.steel 9121050000    Pocket STP 100mm Stainl.steel 9121051000 Pocket STP 150mm Stainl.steel 9121052000    Pocket STP 200mm Stainl.steel 9121053000    Pocket STP 250mm Stainl.steel 9121054000    Pocket STP 300mm Stainl.steel 9121055000    Pocket STP 400mm Stainl.steel 9121056000 Cause This information is necessary if an adaptor or similar is required for installation. Resolution The thread is of cylindrical type, and follows DIN 228 and BSP (British Standard Pipe) which both are identical. Size of thread is G1/2. For additional information on Pocket materials, please see Sensor pockets material specification Stainless steel and Sensor pockets material specification nickel plated brass.

Issue Both BACnet MS/TP and Modbus typically provide a robust and reliable communications channel allowing the Automation Server to effectively manage a large collection of equipment over extended distances. When the system does not come up operating as expected due to the communications integrity, considerable effort can be consumed troubleshooting or working-around the fault observations. Product Line Andover Continuum, EcoStruxure Building Operation, Field Devices, Other, TAC IA Series Environment Automation Server with BACnet MS/TP or Modbus RS485 networks connected to Port A or Port B. Cause The configuration of the RS485 network can create conditions that reduce the tolerance for EMI noise on the bus, electrical ground differences, transmission signal loss through the cable and/or component performance. Resolution A collection of application notes and Quick Start Best Practices Guides are available on the subject of BACnet MS/TP and Modbus RS485 network connections to the StruxureWare Automation Server.  These application notes and quick start guides provide recommendations in the areas of – BACnet MS/TP & Modbus RS485 Network Termination Network Biasing Options and Techniques Unit Load and associated Maximum Node Count Recommendations Isolated RS485 Interfaces and related Expanded Unit Load Cable Specifications and Suggested Cable Selections Cable Routing and Recommended Lengths The documents describe configurations of cable, network length, node counts and bias arrangements providing compliance with the EIA/TIA-485 Standard and TSB-89-A Guidelines with the objective of optimizing system tolerance for noise, grounding and transceiver component variations.  Most of the application notes and quick start guides target specific product families which include the Andover Continuum b3 Family, TAC I/A Series MNB Family, Legrand Power Meters and the Viconics VT7000 series sensors. There is also an application note and quick guide directed toward other “Generic” RS485 MS/TP and Modbus devices where the user is guided through a sequence of information collection steps to determine the appropriate recommendations.  The collection of application notes and guides are available on the Schneider Electric download center. The list of links below will take you to the applicable download page. AN01-RS485-Generic Application Note – General MS/TP & Modbus I/F to Automation Server Quick Guide-RS485-Generic Best Practices Guide - General MS/TP & Modbus AN02-RS485-B3 Application Note – Continuum B3 I/F to Automation Server Quick Guide-RS485-B3 Best Practices Guide - Continuum B3 I/F AN03-RS485-MNB Application Note – I/A Series MNB I/F to Automation Server Quick Guide-RS485-MNB Best Practices Guide – I/A Series MNB I/F AN04-RS485-Legrand Application Note – Legrand Meter I/F to Automation Server Quick Guide-RS485-Legrand Best Practices Guide – Legrand Meter I/F AN05-RS485-VT7000 Application Note – VT7000 Series I/F to Automation Server Quick Guide-RS485-VT7000 Best Practices Guide – VT7000 Series I/F Note:    If using the download center for the first time, you will need to register. See Register for The Exchange Download Center for more information. The Download Center requires the use of Internet Explorer (version 8 or higher), Google Chrome or Firefox browsers. Additional information is available in the Hardware Reference Guide Access the StruxureWare Building Operation Web Help. Also check out the SmartStruxure-RS485-Controller Unit Load Quick-Help video on the Exchange.

Issue If an application hangs or crashes, Windows systems are sluggish or have problems, or new software fails to install properly one of the first places to look for information on what may be happening is the Windows Event Log. Product Support personnel may ask to see a copy of the Windows Event Log. Product Line TAC INET, TAC Vista, Andover Continuum, Satchwell MicroNet, Satchwell Sigma, TAC IA Series, Field Devices, EcoStruxure Building Operation, Other, EcoStruxure Building Expert, Access Expert, Security Expert Environment Windows Operating System Cause If an application hangs or crashes, Windows systems are sluggish or have problems, or new software fails to install properly one of the first places to look for information on what may be happening is the Windows Event Log. Resolution   Open the Event viewer by one of the ways below: Start Event Viewer by pressing Windows key + R to open the Run dialog box and type eventvwr. Right-Click on "This PC" and select "Manage" then navigate to Computer Management (Local) > System Tools > Event Viewer. Select the type of logs the need to be exported. Application, Security, and System logs in the Windows Logs and Schneider Electric Security Expert logs under Applications and Services Logs (for Security Expert cases) are required.  For each log, view recent messages then click the "Action" menu and select "Save All Events As". Enter the log name, include the log type (Application, Security, or System) in the log name, and location the click "Save". For non-English Windows, make sure to select English (United States) in "Display information" then click OK. 

Issue The Device ID and name in a BACnet SE7000 room controller is factory set to the model number plus the MAC address. By default the MAC is set to 254 in the room controller, meaning the device does not communicate since valid MAC addresses need to be in the range 0-127. In cases where multiple BACnet networks containing SE7000 BACnet room controllers are connected to the same BACnet internetwork there could be duplicate ID's when using this schema. In these instances a T7600 Device Configurator Tool can be used to change these fields. Product Line EcoStruxure Building Operation, EcoStruxure Building Expert Environment • Building Operation Workstation • Building Operation Automation Server • SSL SE7000 Cause The Device ID and name in a BACnet SE7000 room controller is factory set to the model number plus the MAC address. By default the MAC is set to 254 in the room controller, meaning the device does not communicate since valid MAC addresses need to be in the range 0-127. For example when a VT7200F5000B room controller with a MAC address of 41 is connected to a network, its default Device Name will be VT7200F5x00B-41 and its default Device ID will be 72041. The device ID and name will change as soon as the MAC address is changed at the controller. The MAC address is set in the Installer configuration parameter menu using the Com Addr parameter. These fields can also be set by any BACnet management tool that can access these properties. Resolution The goal of this document is to give simple instructions on how to change the Device Instance of the VT7000 series thermostats using the T7600 Device Configurator tool and the recommended connections and wiring. 1. Converter (can be other models): Model 485OT9Lor USOTL4 from B&B Electronics. A USB-to-RS485 converter, like one used for MSTP captures, will work as well.  2. Recommended wiring for the configuration of Device Instances: The SE7000 room controllers have to be connected only to the converter (which has to be powered up) and disconnected from the network controller. The EOL resistors should remain at both ends of the trunk. 3. Setting up the software The software is supplied as a simple installer file download the software from here and run the installer. Prior to running the program for the first time setup steps 4 and 5 must to be accomplished. 4. Setting Windows Compatibility mode The T7600 Device Configurator Tool is legacy tool and therefore is only supported in a Windows 9X operating system, It has been tested and found to work in later versions of Windows by setting the compatibility mode to Windows 95 Locate the executable file T7600_MSTP_Config.exe in the C:\Program Files\Fastek\T7600 Config\ folder. Right click the file and select properties Go to the compatibility tab and change select Run this program in compatibility mode for: "Windows 95" from the drop down menu then click OK 5. Set the PC communications port Open the BACDOCM.ini located in the C:\Windows folder and enter communications port number in the line highlighted below and save the file. If a valid com port is not entered here the program will generate errors when launched and will not operate. Instructions on how to use the converter (file T7x00 MSTP Config.exe): 1. Open the configuration Tool 2. Double click on the BACDOOR icon in the icon tray on the bottom right of the PC. 3. On the window BACDOOR OEM MSTP Client status, click configure and in the configuration window set the Device instance to any number that does not conflict with any other device instance on the network.: 4. Close the BACDOOR configuration window and in the T7000 Device Configurator, click refresh device list. 6. All the devices on the trunk should appear and you can start changing the device instances one after the other. To do that: a. A- Select the first device.     B- Click Connect to device. The connection process can be long, wait for all the objects to be discovered.     C- change the instance ID using the keyboard.     D- click Apply changes. b. Select the next device and do the same. c. Repeat this action for all the discovered devices. 7. After making all the recommended changes, remove the RS-485 to 232 converter and reconnect the network.

Issue Room controller shows up in the Discovery (Bind) window but will not go online after clicking on “Bind device”. Status in the ZVC object shows “offline (-2)” error. Product Line EcoStruxure Building Operation, EcoStruxure Building Expert Environment Building Operation Workstation Building Operation Automation Server SSL SE8000 SSL SE7000 Cause An invalid value is being overwritten continuously to a local point (to the Room Controller) by a dashboard widget or a third-party device(e.g. via Bacnet). Resolution The invalid value must be corrected before proceeding with the binding process. Example: A value of 0 is being written to the Occupancy command point which only take values of ([1 = Local Occupancy], [2 = Occupied] or [3 = Unoccupied]). The write and read traffic generated prevents other room controllers from joining the network.

Issue The client is inquiring if SE7000 series controllers with LonWorks communications are compatible with TP/FT -10 channels Product Line EcoStruxure Building Operation, EcoStruxure Building Expert Environment Building Operation Workstation Building Operation Automation Server SSL SE7000 Cause The datasheet indicate network compatibility with Echelon LonTalk but there is no mention of the compatibility with TP/FT-10 channels / networks. This may be unclear to some.  Resolution The SE7000 series is compatible with LonWorks TP/FT-10 channels. Refer to the datasheet for 14240R which is the free topology transceiver used in the SE7000.  capacitors, LPT-10 Link Power Transceivers Free Topology Transceivers, and, with suitable DC blocking capacitors, LPT-10 Link Power Transceivers FT 3120 / 3150 s mart Transceivers, FTT-10 and/or FTT-10A Free Topology Transceivers, and, with suitable DC blocking capacitors, LPT-10 Link Power Transceivers

Issue Sometimes, switching 230V with the SE7000 controller is requested and/or necessary, but no such product is listed in the current portfolio. Product Line EcoStruxure Building Operation, EcoStruxure Building Expert Environment • Building Operation Workstation • Building Operation Automation Server • SSL SE7000 Cause No product that matches the requests are currently listed in the portfolio Resolution Two relay boards for fan coil units will be released late 2012.  These will allow the SE7000 devices to be used with 230V systems.

Issue Some controllers in the SE7000 range and all of the current SE8000 range cannot be supplied with a LON interface. Product Line EcoStruxure Building Operation, EcoStruxure Building Expert Environment Building Operation Workstation Building Operation Automation Server SSL SE7000 Cause Some controllers in the SE7000 range (e.g SE7600E) are not shown with a part number for a factory-fitted LON interface in the Schneider Electric documentation.  Although they can be supplied in a 'network ready' version and there is a part number for a separate LON interface listed, the two are not compatible.  There is no LON network interface for the SE8000 range. Resolution Only the controllers currently available with a LON interface as per the Schneider Electric documentation are available to communicate with a LON system. There are no plans to add a LON card option to the other SE7000 series controllers or any of the SE8000 range and they cannot be fitted separately.   The only communication options for these controllers is BACnet or Zigbee.

Issue The client is inquiring about the availability of  I/A Series R2 and G3 objects for interface with the SE7000 Series Room Controllers Product Line TAC IA Series, EcoStruxure Building Expert Environment I/A Series R2 UNC I/A Series G3 ENC SSL SE7000 Cause Not able to locate shadow objects with matching LonWorks program IDs within the existing I/A Series R2 and G3 modules. Resolution A set of new modules have been generated for use with the new SE7000 Series Room Controllers.  The new objects interface with the following program IDs. R2 objects: Se7273         (80:00:10:55:00:04:04:20) Se76Pir         (80:00:10:55:00:04:04:21) Se76RhPir    (80:00:10:55:00:04:04:22) Click to download ... lonSchneider-2.301.330.zip Click to download ... lonSchneider-2.301.431.zip Click to download ... lonSchneider-2.301.534.zip G3 objects: Se72_73.lnml (80:00:10:55:00:04:04:20) Se76Pir.lnml (80:00:10:55:00:04:04:21) Se76RhPir.lnml (80:00:10:55:00:04:04:22) Click to download ... lonSchneider-3.5.39.1.zip Click to download ... lonSchneider-3.7.17.zip The 3.5.39.1 module should be used with G3 versions 3.5 and lower. The 3.7.17 module should be used with G3 versions 3.6 and higher.