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Ramaaly
Ramaaly
Lt. Commander
‎2025-10-09
56
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23
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Ramaaly
/html/rank_icons/LtCommander.png Ramaaly /html/rank_icons/SUPPORT-rank.png

Unable to create new dates and new values in Webstation Calendar

IssueThe WebStation menu used to create new calendar dates and values is not visible.Product LineEcoStruxure Building OperationEnvironmentBuilding Op...
Knowledge Center icon_circle Building Automation Knowledge Base
2163 0 0

2024-04-16 09:48 AM

Ramaaly
/html/rank_icons/LtCommander.png Ramaaly /html/rank_icons/SUPPORT-rank.png

ES upgrade from 3.2.3.59 to 5.0.3.117 is failing

IssuePerforming an Enterprise Server upgrade preview from 3.2.3.59 to 5.0.3.117, the upgrade fails with the error "INET legacy interface no longer su...
Knowledge Center icon_circle Building Automation Knowledge Base
2517 0 0

2024-03-27 01:17 PM

Ramaaly
/html/rank_icons/LtCommander.png Ramaaly /html/rank_icons/SUPPORT-rank.png

EBO 5.0 Alarm attachment will display a PDF file instead of TGML grap...

IssueThe customer has created an alarm, this alarm has an Attachment that displays a Graphic (Display on Alarm enabled). All the remote Workstations ...
Knowledge Center icon_circle Building Automation Knowledge Base
3636 0 0

2024-03-27 01:14 PM

Ramaaly
/html/rank_icons/LtCommander.png Ramaaly /html/rank_icons/SUPPORT-rank.png

In Webstation Alarm history view is different than in workstation

IssueEBO 5.0 and all other revisions, In workstation When selecting `View history` of an alarm, we get columns more focused on alarms such as Alarm s...
Knowledge Center icon_circle Building Automation Knowledge Base
2022 0 0

2024-03-27 01:12 PM

Ramaaly
/html/rank_icons/LtCommander.png Ramaaly /html/rank_icons/SUPPORT-rank.png

The shadow schedule in subordinate AS-B is not following the lead Sche...

IssueThe shadow schedule in subordinate AS-Bs is not following the lead Schedule in the ES.When ES transitioned to occupied all of the Shadow Schedul...
Knowledge Center icon_circle Building Automation Knowledge Base
1214 0 0

2023-07-10 05:22 AM

Ramaaly
/html/rank_icons/LtCommander.png Ramaaly /html/rank_icons/SUPPORT-rank.png

SmartX room sensor display is distorted

IssueSite upgraded SmartX IP Controller from 2.00.03.1203 to v3.02.03.02109. When the upgrade was completed, they attached the SmartX room sensor to...
Knowledge Center icon_circle Building Automation Knowledge Base
1710 0 0

2023-07-10 05:22 AM

Ramaaly
/html/rank_icons/LtCommander.png Ramaaly /html/rank_icons/SUPPORT-rank.png

Adding and Configuring Access Expert Area Report

IssueThe Area Report shows a list of cardholders by first and last name along with the name of the Area that the cardholder is located in.Product Line...
Knowledge Center icon_circle Building Automation Knowledge Base
1476 0 0

2023-07-07 06:51 PM

Ramaaly
/html/rank_icons/LtCommander.png Ramaaly /html/rank_icons/SUPPORT-rank.png

Adding and configuring Access Expert Scheduled Reports

IssueReporting is a powerful tool that allows for advanced monitoring of a system. It also allows for individuals or departments to monitor the usage ...
Knowledge Center icon_circle Building Automation Knowledge Base
1629 0 0

2023-07-07 06:32 PM

Ramaaly
/html/rank_icons/LtCommander.png Ramaaly /html/rank_icons/SUPPORT-rank.png

Running Event History Report in Access Expert

IssueThe Event History Report shows the Event History for the instance over a period of time. The report will show the event, the priority, if the eve...
Knowledge Center icon_circle Building Automation Knowledge Base
1361 0 0

2023-07-07 06:19 PM

Ramaaly
/html/rank_icons/LtCommander.png Ramaaly /html/rank_icons/SUPPORT-rank.png

Running Access Expert Reader Modes Report

IssueThe Reader Mode Report shows the readers configured for the instance. The report will show the reader if the reader is running in the online acce...
Knowledge Center icon_circle Building Automation Knowledge Base
1044 0 0

2023-07-07 06:09 PM

Ramaaly
/html/rank_icons/LtCommander.png Ramaaly /html/rank_icons/SUPPORT-rank.png

Running Access Expert Output Summary Report

IssueThe Output Summary Report shows the outputs configured for the instance. The report will show the output, the address of the output, the programm...
Knowledge Center icon_circle Building Automation Knowledge Base
1208 0 0

2023-07-07 06:06 PM

Activity Feed
  • Got a Like for Zigbee Door/Window sensor, expose status points to EBO. ‎2025-03-12 06:37 AM
  • Got a Like for Zigbee Door/Window sensor, expose status points to EBO. ‎2024-10-16 03:30 AM
  • Got a Like for SE7000/SE8000 Series BACnet Communication disconnects. ‎2024-10-03 05:11 AM
  • Got a Like for Zigbee Door/Window sensor, expose status points to EBO. ‎2024-05-29 03:38 AM
  • Posted Unable to create new dates and new values in Webstation Calendar on Building Automation Knowledge Base. ‎2024-04-16 09:48 AM
  • Posted ES upgrade from 3.2.3.59 to 5.0.3.117 is failing on Building Automation Knowledge Base. ‎2024-03-27 01:17 PM
  • Posted EBO 5.0 Alarm attachment will display a PDF file instead of TGML graphic when alarm is enabled on Building Automation Knowledge Base. ‎2024-03-27 01:14 PM
  • Posted In Webstation Alarm history view is different than in workstation on Building Automation Knowledge Base. ‎2024-03-27 01:12 PM
  • Got a Like for Unable to load new database into AS-P. ‎2023-10-27 06:26 AM
  • Posted The shadow schedule in subordinate AS-B is not following the lead Schedule in the ES on Building Automation Knowledge Base. ‎2023-07-10 05:22 AM
  • Posted SmartX room sensor display is distorted on Building Automation Knowledge Base. ‎2023-07-10 05:22 AM
  • Posted Adding and Configuring Access Expert Area Report on Building Automation Knowledge Base. ‎2023-07-07 06:51 PM
  • Posted Adding and configuring Access Expert Scheduled Reports on Building Automation Knowledge Base. ‎2023-07-07 06:32 PM
  • Posted Running Event History Report in Access Expert on Building Automation Knowledge Base. ‎2023-07-07 06:19 PM
  • Posted Running Access Expert Reader Modes Report on Building Automation Knowledge Base. ‎2023-07-07 06:09 PM
  • Posted Running Access Expert Output Summary Report on Building Automation Knowledge Base. ‎2023-07-07 06:06 PM
  • Got a Like for Unable to load new database into AS-P. ‎2023-06-12 01:28 PM
  • Posted EBO 3.1.1.312 Showing Error ” Duplicate of Local Network” in “BACnet Gateway to network 1” on Building Automation Knowledge Base. ‎2023-06-01 05:50 AM
  • Got a Like for Unable to write to the value property of the BACnet object bound to priority 16 after upgrading from EBO 3.0.3 to 3.2.3. ‎2023-05-16 11:48 AM
  • Posted EBO 4.0.3.176 Unable to remove crash logs in Device Administrator on Building Automation Knowledge Base. ‎2023-05-16 08:18 AM
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