Issue
Room controller shows up in the Discovery (Bind) window but will not go online after clicking on “Bind device”. Status in the ZVC object shows “offline (-2)” error.
Product Line
EcoStruxure Building Operation, EcoStruxure Building Expert
Environment
- Building Operation Workstation
- Building Operation Automation Server
- SSL SE8000
- SSL SE7000
Cause
An invalid value is being overwritten continuously to a local point (to the Room Controller) by a dashboard widget or a third-party device(e.g. via Bacnet).
Resolution
The invalid value must be corrected before proceeding with the binding process.
Example: A value of 0 is being written to the Occupancy command point which only take values of ([1 = Local Occupancy], [2 = Occupied] or [3 = Unoccupied]). The write and read traffic generated prevents other room controllers from joining the network.
