Building Automation Knowledge Base

Issue Existing documentation for showing damper feedback and provide damper calibration is applicable only for Continuum and the same steps will not work in SmartStruxure. Product Line EcoStruxure Building Operation Environment SmartStruxure i2866-V b3866-V Cause Damper feedback and calibration for these controllers do not work the same in SmartStruxure as they do in Continuum. Resolution The correct damper feedback can be shown, but will require a script program to correctly calculate this and then write this back to an Analog_Value. Unfortunately, it is not possible to bind directly to the "LCD State" attribute to be able to toggle this (and the damper calibration feature) from within a Script Program. For now, toggle this attribute of the Damper Output manually from "enabled" to "disabled" and back. This will set the damper to drive closed fully, then open fully, then to about 75%. After this is calibrated properly the "Override Value" attribute in the Damper Output will update with likely a very large and strange-looking number. To convert this to something usable, multiply this value by 100 to give a percentage open value. See Zip file with XML code and screenshots of the configuration with notes. Either import supplied XML file into b3866-v or create below objects: Create DamperOutput as a multistate output. Assign to channel 1. Create DamperPos AnalogValue. Create Script Program Damper_Position and input code as shown in image. This will be a looping program. Bind DamperOverrideValue to the OverrideValue attribute of the Damper Output and DamperPosition to the DamperPos AnalogValue we created earlier. See image for details. After the points and program is created and the damper calibrated, you should see the DamperPos AnalogValue update with a live representation of the current Damper Position.

Issue In the Xenta Servers, it is possible to set the communication port to RS232 or RS485. In EBO this is not possible on the Automation Server (AS) Product Line EcoStruxure Building Operation Environment Building Operation Automation Server Premium (AS-P) Building Operation Automation Server  Xenta 500 Xenta 700 Xenta 900 Cause The AS serial ports are RS-485, not RS-232. Resolution There are two solutions to consider when Xenta is using an RS-232 connection: If the connected device also has a RS-485 connection switch to that. (Optionally replace the device with one that has RS-485.) Use a RS-232/RS-485 converter. The converter must have automatic data direction detection and control on the RS-485 side, since our Automation Server devices have no RTS signal (to enable the transmitter) available externally.

Issue Vista to I/NET Integration Tips Product Line TAC INET, TAC Vista Environment I2V Integration I/NET XBuilder Xenta 913 Xenta 527 Cause An input in I/NET can only be controlled from an outside source if it is in "Test" or "Manual," so outputs must be used. Resolution When integrating with an I/NET system using a Xenta 5/7/9xx, all I/NET points must be defined as either AO or DO, regardless of the direction of information flow. To get data from an I/NET system (into Lon, BACnet, or Modbus) use the AO attribute "value" or DO attribute "value." To get data into an I/NET system (from Lon, BACnet or Modbus) use the AO attribute "value" or DO attribute "control."

Issue TS-8XXX and TS-9XXX 1,1000 Ohm Balco sensor, Fahrenheit resistance table. Product Line Field Devices Environment Field devices Balco temperature sensors Cause Reference for integration and calibration Resolution Download spreadsheet file of chart below.     Temp (°F) Resistance (Ohms) Temp (°F) Resistance (Ohms) Temp (°F) Resistance (Ohms) -50 760.816 50 956.9 150 1185.2 -49 762.6 51 959 151 1187.7 -48 764.4 52 961.2 152 1190.1 -47 766.2 53 963.3 153 1192.6 -46 768 54 965.4 154 1195 -45 769.9 55 967.6 155 1197.5 -44 771.7 56 969.7 156 1199.9 -43 773.5 57 971.8 157 1202.4 -42 775.3 58 974 158 1204.9 -41 777.1 59 976.1 159 1207.3 -40 779 60 978.3 160 1209.8 -39 780.8 61 980.5 161 1212.3 -38 782.6 62 982.6 162 1214.8 -37 784.5 63 984.8 163 1217.3 -36 786.3 64 986.9 164 1219.7 -35 788.2 65 989.1 165 1222.2 -34 790 66 991.3 166 1224.7 -33 791.9 67 993.5 167 1227.2 -32 793.7 68 995.6 168 1229.7 -31 795.6 69 997.8 169 1232.2 -30 797.5 70 1000 170 1234.7 -29 799.3 71 1002.2 171 1237.3 -28 801.2 72 1004.4 172 1239.8 -27 803.1 73 1006.6 173 1242.3 -26 804.9 74 1008.8 174 1244.8 -25 806.8 75 1011 175 1247.3 -24 808.7 76 1013.2 176 1249.8 -23 810.6 77 1015.4 177 1252.4 -22 812.5 78 1017.6 178 1254.9 -21 814.4 79 1019.8 179 1257.4 -20 816.3 80 1022 180 1260 -19 818.2 81 1024.2 181 1262.5 -18 820.1 82 1026.5 182 1265.1 -17 822 83 1028.7 183 1267.6 -16 823.9 84 1030.9 184 1270.2 -15 825.8 85 1033.2 185 1272.7 -14 827.7 86 1035.4 186 1275.3 -13 829.6 87 1037.6 187 1277.8 -12 831.5 88 1039.9 188 1280.4 -11 833.5 89 1042.1 189 1283 -10 835.4 90 1044.4 190 1285.6 -9 837.3 91 1046.6 191 1288.1 -8 839.3 92 1048.9 192 1290.7 -7 841.2 93 1051.1 193 1293.3 -6 843.1 94 1053.4 194 1295.9 -5 845.1 95 1055.7 195 1298.5 -4 847 96 1057.9 196 1301 -3 849 97 1060.2 197 1303.6 -2 850.9 98 1062.5 198 1306.2 -1 852.9 99 1064.8 199 1308.8 0 854.8 100 1067 200 1311.4 1 856.8 101 1069.3 201 1314 2 858.8 102 1071.6 202 1316.7 3 860.7 103 1073.9 203 1319.3 4 862.7 104 1076.2 204 1321.9 5 864.7 105 1078.5 205 1324.5 6 866.7 106 1080.8 206 1327.1 7 868.6 107 1083.1 207 1329.8 8 870.6 108 1085.4 208 1332.4 9 872.6 109 1087.7 209 1335 10 874.6 110 1090 210 1337.7 11 876.6 111 1092.3 211 1340.3 12 878.6 112 1094.7 212 1342.9 13 880.6 113 1097 213 1345.6 14 882.6 114 1099.3 214 1348.2 15 884.6 115 1101.6 215 1350.9 16 886.6 116 1104 216 1353.5 17 888.6 117 1106.3 217 1356.2 18 890.7 118 1108.7 218 1358.9 19 892.7 119 1111 219 1361.5 20 894.7 120 1113.3 220 1364.2 21 896.7 121 1115.7 221 1366.9 22 898.8 122 1118 222 1369.5 23 900.8 123 1120.4 223 1372.2 24 902.8 124 1122.8 224 1374.9 25 904.9 125 1125.1 225 1377.6 26 906.9 126 1127.5 226 1380.3 27 909 127 1129.9 227 1382.9 28 911 128 1132.2 228 1385.6 29 913.1 129 1134.6 229 1388.3 30 915.1 130 1137 230 1391 31 917.2 131 1139.4 231 1393.7 32 919.2 132 1141.7 232 1396.4 33 921.3 133 1144.1 233 1399.2 34 923.4 134 1146.5 234 1401.9 35 925.4 135 1148.9 235 1404.6 36 927.5 136 1151.3 236 1407.3 37 929.6 137 1153.7 237 1410 38 931.7 138 1156.1 238 1412.8 39 933.8 139 1158.5 239 1415.5 40 935.9 140 1160.9 240 1418.2 41 937.9 141 1163.4 241 1421 42 940 142 1165.8 242 1423.7 43 942.1 143 1168.2 243 1426.4 44 944.2 144 1170.6 244 1429.2 45 946.3 145 1173 245 1431.9 46 948.5 146 1175.5 246 1434.7 47 950.6 147 1177.9 247 1437.4 48 952.7 148 1180.3 248 1440.2 49 954.8 149 1182.8 249 1443         250 1445.7

Issue TS-57XX-85X and TS-67XX-85X 10K thermistor with 11 K shunt resistance table Environment Unknown Environment Cause Unknown Cause Resolution Temp (°C) Temp (°F) Ohms (11K shunt)   -40.0°     -40.0°   10,517   -39.0°     -38.2°   10,489   -38.0°     -36.4°   10,460   -37.0°     -34.6°   10,430   -36.0°     -32.8°   10,397   -35.0°     -31.0°   10,364   -34.0°     -29.2°   10,329   -33.0°     -27.4°   10,292   -32.0°     -25.6°   10,254   -31.0°     -23.8°   10,214   -30.0°     -22.0°   10,172   -29.0°     -20.2°   10,129   -28.0°     -18.4°   10,084   -27.0°     -16.6°   10,037   -26.0°     -14.8°   9,988   -25.0°     -13.0°   9,938   -24.0°     -11.2°   9,885   -23.0°     -9.4°   9,830   -22.0°     -7.6°   9,773   -21.0°     -5.8°   9,715   -20.0°     -4.0°   9,654   -19.0°     -2.2°   9,592   -18.0°     -0.4°   9,527   -17.0°     1.4°   9,460   -16.0°     3.2°   9,391   -15.0°     5.0°   9,320   -14.0°     6.8°   9,247   -13.0°     8.6°   9,171   -12.0°     10.4°   9,094   -11.0°     12.2°   9,015   -10.0°     14.0°   8,933   -9.0°     15.8°   8,850   -8.0°     17.6°   8,764   -7.0°     19.4°   8,677   -6.0°     21.2°   8,587   -5.0°     23.0°   8,495   -4.0°     24.8°   8,402   -3.0°     26.6°   8,307   -2.0°     28.4°   8,210   -1.0°     30.2°   8,111   0.0°     32.0°   8,012   1.0°     33.8°   7,910   2.0°     35.6°   7,807   3.0°     37.4°   7,702   4.0°     39.2°   7,595   5.0°     41.0°   7,489   6.0°     42.8°   7,380   7.0°     44.6°   7,270   8.0°     46.4°   7,160   9.0°     48.2°   7,048   10.0°     50.0°   6,937   11.0°     51.8°   6,825   12.0°     53.6°   6,711   13.0°     55.4°   6,597   14.0°     57.2°   6,483   15.0°     59.0°   6,369   16.0°     60.8°   6,255   17.0°     62.6°   6,141   18.0°     64.4°   6,027   19.0°     66.2°   5,912   20.0°     68.0°   5,798   21.0°     69.8°   5,686   22.0°     71.6°   5,572   23.0°     73.4°   5,460   24.0°     75.2°   5,348   25.0°     77.0°   5,238   26.0°     78.8°   5,127   27.0°     80.6°   5,018   28.0°     82.4°   4,909   29.0°     84.2°   4,802   30.0°     86.0°   4,696   31.0°     87.8°   4,591   32.0°     89.6°   4,487   33.0°     91.4°   4,385   34.0°     93.2°   4,284   35.0°     95.0°   4,184   36.0°     96.8°   4,086   37.0°     98.6°   3,989   38.0°     100.4°   3,894   39.0°     102.2°   3,800   40.0°     104.0°   3,707   41.0°     105.8°   3,617   42.0°     107.6°   3,528   43.0°     109.4°   3,441   44.0°     111.2°   3,355   45.0°     113.0°   3,271   46.0°     114.8°   3,189   47.0°     116.6°   3,107   48.0°     118.4°   3,028   49.0°     120.2°   2,951   50.0°     122.0°   2,875   51.0°     123.8°   2,801   52.0°     125.6°   2,729   53.0°     127.4°   2,658   54.0°     129.2°   2,588   55.0°     131.0°   2,521   56.0°     132.8°   2,455   57.0°     134.6°   2,390   58.0°     136.4°   2,327   59.0°     138.2°   2,266   60.0°     140.0°   2,206   61.0°     141.8°   2,148   62.0°     143.6°   2,091   63.0°     145.4°   2,036   64.0°     147.2°   1,982   65.0°     149.0°   1,929   66.0°     150.8°   1,878   67.0°     152.6°   1,827   68.0°     154.4°   1,779   69.0°     156.2°   1,732   70.0°     158.0°   1,685   71.0°     159.8°   1,640   72.0°     161.6°   1,597   73.0°     163.4°   1,554   74.0°     165.2°   1,513   75.0°     167.0°   1,472   76.0°     168.8°   1,433   77.0°     170.6°   1,395   78.0°     172.4°   1,359   79.0°     174.2°   1,322   80.0°     176.0°   1,287   81.0°     177.8°   1,253   82.0°     179.6°   1,220   83.0°     181.4°   1,188   84.0°     183.2°   1,157   85.0°     185.0°   1,126   86.0°     186.8°   1,097   87.0°     188.6°   1,068   88.0°     190.4°   1,040   89.0°     192.2°   1,013   90.0°     194.0°   987   91.0°     195.8°   961   92.0°     197.6°   936   93.0°     199.4°   912   94.0°     201.2°   888   95.0°     203.0°   865   96.0°     204.8°   843   97.0°     206.6°   821   98.0°     208.4°   800   99.0°     210.2°   780   100.0°     212.0°   760   101.0°     213.8°   741   102.0°     215.6°   722   103.0°     217.4°   704   104.0°     219.2°   686   105.0°     221.0°   669   106.0°     222.8°   652   107.0°     224.6°   636   108.0°     226.4°   620   109.0°     228.2°   605   110.0°     230.0°   590   111.0°     231.8°   576   112.0°     233.6°   561   113.0°     235.4°   548   114.0°     237.2°   534   115.0°     239.0°   521   116.0°     240.8°   509   117.0°     242.6°   496   118.0°     244.4°   484   119.0°     246.2°   473   120.0°     248.0°   462   121.0°     249.8°   451

Issue What is difference between valve rangeability and turndown ratio? Product Line Field Devices Environment Valves Cause Definition of the terms helps explain the flow outcomes. Resolution Rangeability - maximum controllable flow divided by minimum controllable flow Turndown ratio - normal maximum system flow divided by minimum controllable flow.   Rangeability is the inherent characteristic of the valve and turndown ratio is the installed characteristic.

Warning Potential for Data Loss: The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. Before beginning these steps, make sure all important data is backed up in the event of data loss. If you are unsure or unfamiliar with any complex steps detailed in this article, please contact Product Support Services for assistance. Issue Slow reading/writing of log values and events might be caused by a fragmented index in the SQL database. Product Line TAC Vista Environment Vista Server SQL log/event data SQL Server 2005, 2008 Microsoft SQL Server Management Studio Express Cause If the SQL database has become fragmented in its index, these scripts can be run in SQL query software (e.g. Microsoft SQL Server Management Studio Express). Downloaded this software for free at: http://www.microsoft.com/downloads/details.aspx?FamilyID=C243A5AE-4BD1-4E3D-94B8-5A0F62BF7796&displaylang=en Resolution Warning: Always take backups of the system prior to performing maintenance on the database. Run the following SQL query: SELECT * FROM sys.dm_db_index_physical_stats (DB_ID(N'taclogdata'), OBJECT_ID(N'TrendLogValue'), NULL, NULL , 'DETAILED') WHERE index_level = 0 order by index_id Look at "avg_fragmentation_in_percent" Or DBCC SHOWCONTIG Look at Logical scan fragmentation If the database is fragmented, e.g more than 50% run this script to defrag the index: USE TACLOGDATA DBCC INDEXDEFRAG('taclogdata','TrendLogValue') Or USE TACLOGDATA DBCC DBREINDEX('TrendLogValue')

Issue Exporting/Importing Configuration Profiles and need to copy CCTV configuration from one machine to another. Product Line TAC INET Environment I/NET Seven Cause When Configuration Profiles are created on one PC and the user wants to copy it onto another PC, there is no easy way to do this even through the SQL database. To accomplish this the user would have to first, Export and then Import the configuration files from the registry. Likewise when setting up a second standalone machine to use the same CCTV interface or similar Host masking settings can take some time. This process will allow you to transfer everything configured under the profile setting to a new machine. Resolution The following step describes how to do this: Caution • Incorrectly editing the registry may severely damage your system. Before making changes to the registry, you should back up any valued data on your computer. • To open Registry Editor, click Start, click Run, type regedit, and then click OK. • You can use a text editor like Notepad to work with the registry files you create by exporting. • You can save registry files in the Windows format, or as text files. Registry files are saved with .reg extensions, and text files are saved with .txt extensions. • In Windows Explorer, double-clicking a file with the .reg extension imports the file into the computer's registry. To import a registry hive just double click it from Windows Explorer. Open the Registry Editor On the File menu, click Export. In File name, enter a name for the registry file. Under Export range, do one of the following: To back up the entire registry, click All. To back up only a particular branch of the registry tree, click Selected branch and enter the name of the branch you want to export. Click Save. HOST MASK information To share host mask configurations between PCs, browse to C:\I/NET SEVEN DATA and copy the .dat files relevant to the configuration profile

Issue What is the contact information for Barber Colman Dyna group? What is the contact information for Barber Colman Aerospace division? What is the contact information for Barber Colman Industrial Instruments division? Environment Barber Colman Cause The old Barber Colman Dyna group is now a part of Woodward Governor. The old Barber Colman Aerospace division is now a part of the GE Aerospace. The old Barber Colman Industrial Instruments is now part of Eurotherm, an Invensys company. Resolution Barber Colman Dyna group is now Woodward Governor. They can be reached at 800-543-5811 Barber Colman Aerospace division is now GE Aerospace. They can be reached at 815-637-3500 Barber Colman Industrial Instruments is Eurotherm, an Invensys company. They can be reached at 815-637-3222 or 815-637-3404 for tech support.

Issue How can the Niagara G3 ENC platform be accessed if the user name and password have been forgotten? Environment Niagara G3 ENC Cause Forgot username and password for the Niagara G3 ENC. Resolution To connect via the serial port of the ENC you will need a UNCC-405, an Ethernet cable 7' or less, and Hyperterminal (or another terminal program). In the upper right corner of the ENC-520 is a block of four pins marked J4 Mode. Using one of the bias jumpers from the board, temporarily short the front two pins. Using the UNCC-405 and short Ethernet cable connect the laptop to serial port one of the ENC. Open HyperTerminal and configure a connection as 57600, 8, none, 1, no flow control. Reboot the ENC. When this appears: "Press ESC to restore factory default username and password...", go ahead and press the ESC key. Enter "y" when prompted to force the platform user name and password back to "tac" and "niagara". After using WorkBench to verify the user and password have been changed, remove the jumper and disconnect the serial connection.

Issue A Niagara R2 / BACnet integration station, running on a computer, can interfere with the WorkPlace Commissioning Tool. Environment WorkPlace Tech  Commissioning Tool (WPT CT), any revision I/A series R2 / BACnet integration station running on the same pc as the WPT CT Cause Communications port or driver conflict between WorkPlace Tech  Commissioning Tool  and the I/A series R2 / BACnet integration station. Resolution A Niagara R2 / BACnet integration station can interfere with the WorkPlace Commissioning Tool (WPCT), by disrupting communications between the WPCT and MNB controllers. One symptom of this interference is that while the WPCT can find some or all of the MNB controllers, their property sheets will not be fully populated with data. In such a case, the WPCT might be displaying data from a default template, rather than live data from the controller. As a best practice, check to be sure that the General tab of the device's Properties sheet is populated before going to any other tab. If the Firmware and Application fields of the General tab have not filled in, then the tool is not communicating with the controller, and the other tabs will contain default data, not current values from the controller. To insure that a Niagara R2 station is not running in the background on the computer follow these steps: Go to the Computer Management by right-clicking on My Computer Select Manage from the pull-down menu. Go to Services and Applications, then Services. Stop the Niagara service. Typically, the Niagara service will be configured to start automatically when the computer is rebooted.

Issue The Wonderware Temporary License is out of date. How can a new one be obtained? Environment WonderWare Cause Since Schneider Electric (Rockford) is no longer a Wonderware OEM software distributor, demo licenses can no longer be provided. Resolution The 30-day temporary Wonderware demo mode license is available to the Wonderware SI selling the Wonderware software.

Issue Can you cap the A port or B port of a mixing or diverting valve to change the valve to a two way (straight through) valve? Product Line Field Devices Environment VB-9313 series Cause Capping A port or B port of a mixing or diverting valve to change the valve to a two way (straight through) valve Resolution Schneider Electric does not recommend this modification for the VB-9313 series, because the valves are not equal percentage and therefore will not provide good control. The valve performs as a linear valve when both ports are utilized. These curves are not additive. Total flow is determined with both ports contributing. The valve will perform as a quick acting valve if the B port is plugged and a nominally linear valve if the A port is plugged. Additional problems that can occur are: Insufficient force to close off. Two way valves usually require high actuator forces to provide close off. Valves are not designed to be tight seating. Valves are rated ANSI III therefore flow leakage through the controlled coil can be expected. Flow direction through the valve can not be reversed. Flow must oppose the plug when closing. Flow aiding the plug may create hammer by causing the plug to overcome the actuator force and slam against the seat. When converted to a two way control valve for a variable flow system, 3-way valves tend to be extremely over-sized creating poor process control. After considering the pros and cons of making this type of modification, you may choose to proceed with this modification. The performance penalties should be less in chilled water applications and higher in hot water application.

Issue What is pneumatic actuator spring range shift and how can it be eliminated? Product Line Field Devices Environment Pneumatic Actuator Cause Spring range shift is an inherent feature of all spring return pneumatic actuators without positive positioners. The nominal published spring range of a pneumatic actuator without a positive positioner is the air pressure required to fully stroke the actuator WITH NO EXTERNAL LOAD. In the extend direction against an opposing load as provided by a damper or a valve, the supply air pressure must be increased above the spring range of the actuator to overcome the spring and the opposing force. In the retract direction against an opposing load as provided by a damper or a valve, the supply air pressure must be decreased below the spring range of the actuator so that the spring can overcome the air pressure and the opposing force. Under constant load conditions, the range of the actuator is offset by the amount of air pressure required to provide close-off of the damper or the valve. Resolution When is "Spring Range Shift" a concern? It is a concern when two or more pneumatic controlled devices should be sequenced from one pneumatic signal without an overlap. An example would be a normally open heating valve and a normally closed cooling valve being sequenced from a direct acting thermostat, In this example the spring range of the normally open valve will shift upward and the normally closed valve will shift downward which means the two valves may overlap. Another area of concern is that pneumatic control signal provides proper pressure span to operate the control device and provide "tight" close-off of damper or valve. Examples of limited pressure change would be: pneumatic controllers maximum output which is limited by main air pressure; the low pressure output capability of a pneumatic controller; and electronic to pressure transducer which can have a limited output such as 3 to 15 psig.   What can be done to overcome "Spring Range Shift" when sequencing devices? Sequencing can be accomplished in a pneumatic system by selecting actuators with appropriate spring ranges, utilizing positive positioners (AK-42309-500 or N800-0555) or ratio relays with bias adjustment (2378-501) or controllers with separate outputs for each actuator. Positive positioners on damper and valve actuators provide the versatility of start point and span adjustment plus the availability of full pneumatic power for positioning. This is the ideal way to provide precision sequencing, since variable loading on the actuator will not effect the sequencing. Biased start ratio relays may be used to provide a method of sequencing by amplifying or shifting the pneumatic signal. For applications involving sequencing a pressure to electric (P.E.) switch with a pneumatic actuator, the P.E. can often be adjusted to operate outside the operating range of the actuator. Sometimes larger actuators will help the sequencing problem. Using full actuator stroke to rotate the damper less than 90 degrees increases the force delivered to the damper and therefore reduces control signal change required to control the actuator. Rotating the damper 60 degrees usually provides almost full flow through the damper. If the actuator has an adjustable start point, adjusting the start points can help prevent sequencing problems. Normally open valves or dampers should have start point adjusted to the minimum and normally closed adjusted to the maximum. Sequencing problems can be eliminated by providing controllers with separate outputs for each actuator and do the sequencing in the controller. What can be done to increase the close-off of a damper or valve actuator due to limited or insufficient pneumatic control pressure to the control device? Proper control and close-off of the control device can be accomplished by selecting actuators with appropriate spring ranges, utilizing positive positioners (AK-42309-500 or N800-0555) or ratio relays with bias adjustment ( 2378-501). Positive positioners on damper and valve actuators provide the versatility of start point and span adjustment plus the availability of full pneumatic power for positioning (0 to main air pressure to the actuator). Biased start ratio relay provide a method of amplifying or shifting the pneumatic signal. Selecting larger actuators will increase close-off pressure. Using full actuator stroke to rotate the damper less than 90 degrees increases the force delivered to the damper. Rotating the damper 60 degrees usually provides almost full flow through the damper. If the actuator has an adjustable start point, proper adjustment of the start points will increase close-off. Normally open valves or dampers should have start point adjusted to the minimum and normally closed adjusted to the maximum. Provide electronic to pneumatic transducers with sufficient input span to obtain maximum or sufficient pneumatic output.

Issue Copying the SHTTXT.REC file back onto a Sigma system into its correct location.. Environment Sigma server all version 4 releases. Cause Copying the SHTTXT.REC file into the incorrect location will prevent the short texts from being shown when an object is displayed. Resolution In the later versions of Sigma 4.0? there are two copies of the SHTTXT.REC file. The first SHTTXT.REC is located in the C:/Sigma/Data/Locality/English United_Kingdom (IF UK)/ folder and is used by Sigma. The second SHTTXT.REC file is located in the C:/Sigma/Data/ folder and is a copy used by SigmaX. When copying the SHTTXT.REC file back onto a Sigma system, it should be copied to both locations.

Issue What versions of Visio are required for WorkPlace Tech? Product Line TAC IA Series Environment WorkPlace Tech Microsoft Office Visio (32-bit version only on WPT versions 5.10 and earlier ) Microsoft Office Visio (64-bit version only on WPT versions 5.11 and later) Cause Software requirement - Microsoft Office Visio must be installed on the computer before beginning the installation of WorkPlace Tech. Resolution Below is a list of the WorkPlace Tech revisions and compatible Microsoft Visio versions.  The "Pro" versions are not required.  The "standard" versions of Microsoft Visio are typically recommended.  Only the 32-bit versions of Visio are supported in WPT 5.10 and earlier and only 64-bit versions are supported in WPT 5.11 and later. WPT Visio 3.1 Visio 5 Technical Plus 3.2 2000 SP1 4.0 2000 SP1, 2002 SP1 5.0 2002 SP1, 2003 SP1 5.1 2002 SP1, 2003 SP1 5.2 2002 SP2, 2003 SP1 or SP2 5.3 2002 SP2, 2003 SP1 or SP2 5.4 2002 SP2, 2003 SP1 or SP2 5.5 2002 SP2, 2003 SP1 or SP2 5.6 2002 SP2, 2003 SP1 or SP2 5.7 2003 SP3, 2007 SP1 5.8.0 to 5.8.5 ** 2003 SP3, 2007 SP1 or SP2, 2010 SP1 5.8.6 2007 SP1 or SP2, 2010 SP1 5.8.7 2007 SP3, 2010 SP2 5.9.1 to 5.9.4 2010 SP2, 2013 SP1, 2016 5.10.0 to 5.10.4 2016, 2019, 2021 Office (Visio) 365 Subscription Plans 5.11 2019 64-bit, 2021 64-bit, Office (Visio) 365 Subscription Plans 64-bit ** Microsoft Office Visio 2003 with Service Pack 3 (officially supported for WorkPlace Tech 5.8.0 and 5.8.1, no known issues with 5.8.2 through 5.8.5)

Issue Some actuator datasheets do not specify the impedance of the 0-10V control signal, this is required to determine fan out from a controller. Product Line Field Devices Environment MB3 Range - MB3-24M, MB3-SO-24M, MB3-SC-24M MZ20 Range - MZ20A, MZ20A-R MVT56 Range Cause Information not defined on the specification sheet. Resolution MB3 Range 0-10V control signal input impedance = 200K Ohms. MZ20 and MVT56 Ranges 0-10V control signal input impedance = 32K Ohms.

Issue MNL-800 ramp object step change does not function if time value set greater than 164 seconds. Environment MNL-800 Cause The ramp object configured as "step change" incrementally increases or decreases the output at the level and rate defined by the step level and time values. The ramp will not perform the "step change" function if the time value setting is greater than 164 seconds. Resolution The workaround involves decreasing both the step level and time values by a common factor to obtain the overall result in the original timeframe required. For example, a step change of 1 every 1000 seconds can be performed with the same results if using a step change of 0.1 every 100 seconds.

Issue MNB controllers wired to the MSTP trunk of a MNB-1000 do not show up in the WorkPlace Commissioning Tool when connected via BACnet/IP. Environment MNB-1000 WorkPlace Commissioning Tool Cause Settings and configuration on the MNB-1000 and WorkPlace Commissioning Tool. Resolution Ensure that the MNB-1000’s MS/TP trunk is enabled. Ensure that the MNB-1000's MS/TP network number is entered.  Ensure that the Max Master count under the MSTP tab of the MNB-1000 is set with a number that is two more than the total number of controllers on the MSTP trunk. The MSTP addressing should have no gaps. Also, set the “Browse Settings” to Global. The setting is located under File > Connect > Advanced menu of the WorkPlace Commissioning Tool. When the browse setting is configured for local, not all devices on all BACnet networks will display.

Issue Are the Network 8000, DMS, and Signal manuals available in an electronic format? Environment Network 8000 DMS Signal Cause Option to view Network 8000, DMS, and Signal manuals in electronic format. Resolution The Network 8000, DMS, and Signal manuals are available from the Publication Zone via iPortal. They are, also, available on a CD. The "Legacy zip" link downloads and extract the files, if running the program from a computer or creating the CD. When running the program from a computer, launch "index.html" located in the extracted bin folder. Email legacy product documentation requests to be added to the Legacy CD, to Product Support.