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Jonas_Brissman
Jonas_Brissman
Janeway
‎2025-09-19
744
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375
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39
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Jonas_Brissman
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The "MyGet" site used by SmartConnector developers is now replaced by ...

IssueThe MyGet site previously used by SmartConnector developers to access NuGet packages has been shut down. Developers now need an alternative sourc...
Knowledge Center icon_circle Building Automation Knowledge Base
583 1 0

2025-09-11 05:13 AM

Jonas_Brissman
/html/rank_icons/Janeway_20x20.png Jonas_Brissman /html/rank_icons/SUPPORT-rank.png

Not Possible to Open Projects in PCT – "/var/pct" Partition at 100%

IssueProjects fail to open in PCT. When checking the Diagnostics tab, the "/var/pct" partition is shown as 100% full. Product LineEcoStruxure Buildin...
Knowledge Center icon_circle Building Automation Knowledge Base
590 0 0

2025-09-10 12:17 AM

Jonas_Brissman
/html/rank_icons/Janeway_20x20.png Jonas_Brissman /html/rank_icons/SUPPORT-rank.png

Installing an EC/ES on another drive than the default C drive

IssueA customer would like to install an Enterprise Central(EC) on the D drive instead of the C drive is that possible to do? Product LineEcoStruxur...
Knowledge Center icon_circle Building Automation Knowledge Base
802 1 0

2025-09-03 12:25 PM

Jonas_Brissman
/html/rank_icons/Janeway_20x20.png Jonas_Brissman /html/rank_icons/SUPPORT-rank.png

OPC UA export clarification

IssueAfter adding an OPC UA server to EBO an export is done from the Device discovery tab to find the objects in the OPC UA server.When the OPC UA ser...
Knowledge Center icon_circle Building Automation Knowledge Base
114 0 0

2025-08-26 02:55 AM

Jonas_Brissman
/html/rank_icons/Janeway_20x20.png Jonas_Brissman /html/rank_icons/SUPPORT-rank.png

Considerations restoring an AS-P backup using PCT

IssueThe instance values the Function Block program had when the backup was taken is lost when the backup is restored in an AS-P running in PCT.Produc...
Knowledge Center icon_circle Building Automation Knowledge Base
552 0 0

2025-04-09 05:58 AM

Jonas_Brissman
/html/rank_icons/Janeway_20x20.png Jonas_Brissman /html/rank_icons/SUPPORT-rank.png

PCT2 Error: System.InvalidOperationException: Failed to run: Import-Vm...

IssueGetting error "Failed to run: import-VM" when trying to install PCTv2Product LineEcoStruxure Building OperationEnvironmentBuilding Operation Proj...
Knowledge Center icon_circle Building Automation Knowledge Base
1974 1 0

2024-11-19 06:24 AM

Jonas_Brissman
/html/rank_icons/Janeway_20x20.png Jonas_Brissman /html/rank_icons/SUPPORT-rank.png

When an Enterprise Central (EC) is connected to two External Log Stora...

IssueAn Enterprise Central has two Enterprise Servers, both connected to External Log storage as pictured below.How can the EC access trend logs in bo...
Knowledge Center icon_circle Building Automation Knowledge Base
1562 0 0

2024-04-28 09:40 PM

Jonas_Brissman
/html/rank_icons/Janeway_20x20.png Jonas_Brissman /html/rank_icons/SUPPORT-rank.png

Test a REST gateway in SmartConnector using Swagger

IssueAfter setting up a REST gateway in SmartConnector, how can it be tested to see that it is working using the built in test client called Swagger?P...
Knowledge Center icon_circle Building Automation Knowledge Base
1888 0 0

2023-09-11 06:50 PM

Jonas_Brissman
/html/rank_icons/Janeway_20x20.png Jonas_Brissman /html/rank_icons/SUPPORT-rank.png

Can not get MQTT broker online after upgrade to EBO 2023

IssueThe connection to the MQTT broker is not working and the MQTT client in the ES is offline following an upgrade from EBO 2022 to EBO 2023.The foll...
Knowledge Center icon_circle Building Automation Knowledge Base
2447 0 0

2023-07-03 05:13 PM

Jonas_Brissman
/html/rank_icons/Janeway_20x20.png Jonas_Brissman /html/rank_icons/SUPPORT-rank.png

Connection error between MSSQL and EBO using External log Storage

IssueGetting the connection error below when using Microsoft SQL server as External Log Storage for EBO.Error:[Microsoft][ODBC SQL Server Driver][TCP/...
Knowledge Center icon_circle Building Automation Knowledge Base
2399 0 0

2023-06-07 07:04 PM

Jonas_Brissman
/html/rank_icons/Janeway_20x20.png Jonas_Brissman /html/rank_icons/SUPPORT-rank.png

Error when trying to activate embedded license

IssueWhen trying to activate a license in an AS-P/B the following error message was shown and the activation failed:Online activation:12:57:24: Execut...
Knowledge Center icon_circle Building Automation Knowledge Base
5261 1 0

2023-05-01 07:02 AM

Activity Feed
  • Got a Like for The "MyGet" site used by SmartConnector developers is now replaced by GitHub. ‎2025-09-14 07:31 PM
  • Posted The "MyGet" site used by SmartConnector developers is now replaced by GitHub on Building Automation Knowledge Base. ‎2025-09-11 05:13 AM
  • Posted Not Possible to Open Projects in PCT – "/var/pct" Partition at 100% on Building Automation Knowledge Base. ‎2025-09-10 12:17 AM
  • Got a Like for Installing an EC/ES on another drive than the default C drive. ‎2025-09-03 09:54 PM
  • Posted Installing an EC/ES on another drive than the default C drive on Building Automation Knowledge Base. ‎2025-09-03 12:25 PM
  • Posted OPC UA export clarification on Building Automation Knowledge Base. ‎2025-08-26 02:55 AM
  • Got a Like for External log storage setup and configuration. ‎2025-08-13 03:04 AM
  • Got a Like for Password reset for EBO versions 3.1 and later. ‎2025-08-04 07:19 AM
  • Got a Like for EBO SmartDriver and Smart Connector. ‎2025-04-29 09:44 AM
  • Got a Like for Configuring the Engage Mobile app. ‎2025-04-16 12:40 AM
  • Posted Considerations restoring an AS-P backup using PCT on Building Automation Knowledge Base. ‎2025-04-09 05:58 AM
  • Got a Like for EBO dashboard layouts do not scale correctly with Window resolution. ‎2025-01-23 12:37 AM
  • Got a Like for PCT2 Error: System.InvalidOperationException: Failed to run: Import-Vm -Path. ‎2024-12-06 01:00 PM
  • Got a Like for Setup External Log Storage using MSSQL. ‎2024-11-21 04:01 AM
  • Posted PCT2 Error: System.InvalidOperationException: Failed to run: Import-Vm -Path on Building Automation Knowledge Base. ‎2024-11-19 06:24 AM
  • Got a Like for How to recover the password for Advanced Display version 3. ‎2024-10-29 11:48 AM
  • Got a Like for Advanced Display started in kiosk mode. ‎2024-06-20 01:44 PM
  • Posted When an Enterprise Central (EC) is connected to two External Log Storage systems, how does it determine which one to contact for accessing trend logs? on Building Automation Knowledge Base. ‎2024-04-28 09:40 PM
  • Got a Like for Connecting a Zigbee device to an AS-P workflow. ‎2024-04-11 08:34 AM
  • Got a Like for External log storage setup and configuration. ‎2024-03-29 05:25 PM
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