Jonas_Brissman

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Jonas Brissman

Janeway

‎2024-11-22

Company :

SCHNEIDER ELECTRIC BUILDINGS AB

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Jonas_Brissman

Issue installing Project Configuration Tool v2

IssueGetting error "Failed to run: import-VM" when trying to install PCTv2Product LineEcoStruxure Building OperationEnvironmentBuilding Operation Proj...

Knowledge Center Building Automation Knowledge Base

78 0 0

2024-11-19 06:24 AM

Jonas_Brissman

When an Enterprise Central (EC) is connected to two External Log Stora...

IssueAn Enterprise Central has two Enterprise Servers, both connected to External Log storage as pictured below.How can the EC access trend logs in bo...

Knowledge Center Building Automation Knowledge Base

1171 0 0

2024-04-28 09:40 PM

Jonas_Brissman

Test a REST gateway in SmartConnector using Swagger

IssueAfter setting up a REST gateway in SmartConnector, how can it be tested to see that it is working using the built in test client called Swagger?P...

Knowledge Center Building Automation Knowledge Base

1288 0 0

2023-09-11 06:50 PM

Jonas_Brissman

Can not get MQTT broker online after upgrade to EBO 2023

IssueThe connection to the MQTT broker is not working and the MQTT client in the ES is offline following an upgrade from EBO 2022 to EBO 2023.The foll...

Knowledge Center Building Automation Knowledge Base

1615 0 0

2023-07-03 05:13 PM

Jonas_Brissman

Connection error between MSSQL and EBO using External log Storage

IssueGetting the connection error below when using Microsoft SQL server as External Log Storage for EBO.Error:[Microsoft][ODBC SQL Server Driver][TCP/...

Knowledge Center Building Automation Knowledge Base

1729 0 0

2023-06-07 07:04 PM

Jonas_Brissman

Error when trying to activate embedded license

IssueWhen trying to activate a license in an AS-P/B the following error message was shown and the activation failed:Online activation:12:57:24: Execut...

Knowledge Center Building Automation Knowledge Base

3818 1 0

2023-05-01 07:02 AM

Jonas_Brissman

Setup External Log Storage using MSSQL

IssueHow to setup and configure External Log Storage in EcoStruxure Building Operation (EBO) when using Microsoft SQL Server as external log storage.P...

Knowledge Center Building Automation Knowledge Base

5148 3 0

2023-03-02 05:58 AM

Jonas_Brissman

Email not sent when using TLS protocol to SMTP server

IssueCustomer are running an ES with version 3.2.3 sending emails through SMTP server using TLS protocol.After site is upgraded to version 4.0.3, emai...

Knowledge Center Building Automation Knowledge Base

2226 0 0

2023-02-13 08:33 AM

Jonas_Brissman

Explanation of the configuration settings for a Zigbee device in EBO

IssueWhen a Zigbee device is imported to EBO there is a lot of different configuration settings for the device, like the below settings for the Wiser ...

Knowledge Center Building Automation Knowledge Base

9115 2 0

2023-02-08 01:12 AM

Jonas_Brissman

Not possible to login with AD users after upgrade to EBO 2022

IssueSystem was running fine with EBO version 3.2.3 and Active Directory (AD) integration. But after upgrading to EBO version 2022 no AD user could lo...

Knowledge Center Building Automation Knowledge Base

1861 2 0

2023-02-07 08:38 PM

Jonas_Brissman

Double feature values for Entitlements

IssueSometimes the availability count for license features are displayed as double the actual available count for Entitlements. The problem has no fun...

Knowledge Center Building Automation Knowledge Base

616 0 0

2023-01-25 03:50 AM

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