Issue After changing a controller's IP settings, it does not come online and cannot be accessed via its web interface. The controller can be accessed via its web interface by temporarily defaulting the IP address. Still, changes to its IP settings cannot be saved and are instead met with the following "Invalid Port" errors. Invalid Port – Module UDP Port Invalid Port – Touch Screen UDP Port Product Line Security Expert Environment Security Expert Controllers (SP-C, SP-ACX, SP-AC1, SP-C-WEB) Cause The controller's HTTP Port has been set to 0. If this field is set to no value, this is converted to an invalid 0 value, the controller will no longer be accessible via the web interface and will require defaulting the IP address to connect. Resolution Change the HTTP Port to a valid value. The default HTTP Port is 80, but it should be changed to another available port for increased security.

Issue Error when commissioning a Xenta 5/7/9xx indicates an out-dated or mismatched XIF (device template). Program IDs do not match. There is an incorrect or out-of-date program version. (Subsystem: NS, #38) on a Xenta 5/7/9xx LON device   If this error occurs on any other device besides a Xenta 5/7/9xx, please reference Program IDs do not match. There is an incorrect or out-of-date program version. (Subsystem: NS, #38) for resolution. Product Line TAC Vista Environment LonMaker 3.X Xenta Servers Xenta 511, 527, 701, 711, 721, 731, 913 XBuilder Cause The Program ID inside the controller does not match the Program ID specified for that controller inside the LNS environment resulting in a Program ID mismatch. Program IDs are unique identifiers created for use in device templates and are based on the XIF. Resolution Resolve the Program ID mismatch by making the Program ID in the controller match that in the LNS environment. Download the controller using XBuilder. Send project to target. Generate the latest XIF for the XBuilder project. In the Network Pane, right-click on the root (TAC_Xenta_511 in this example) Select Generate XIF File   Find the new XIF that has been generated in the XBuilder Project directory: targetimage\configdb\lon\TAC_Xenta_511.xif Default XBuilder locations XBuilder 5.1.3 and prior: C:\Documents and Settings\All Users\Application Data\TAC\TAC XBuilder Projects XBuilder 5.1.4 and later: C:\Documents and Settings\All Users\Application Data\Schneider Electric\TAC XBuilder Projects Windows 7: C:\ProgramData\Schneider Electric\TAC XBuilder Projects A good practice is to view details of the folder to confirm the time stamp of the XIF file. It should match the time that the file was generated in XBuilder. This file will be selected later, so another good practice is to rename the file to something more meaningful -- the name does not matter. "WebServer.xif" may be easier to find later and confirm it is the correct file. It is also perfectly acceptable to move this file to a new location -- Device Files of your overall project, for example. That can also help in later steps, especially if the default XBuilder Project location is used. In LonMaker, right-click on the device, and choose "Replace" (Not in System Plug-In)   Browse to the newly generated XIF file. Give the new device template a name. Select Finish. Commission the Xenta 5/7/9xx into the network. The Program IDs now match and the error is cleared.

Issue What is Remote Client with I/O in the Workstation Type in the I/O Server? Product Line TAC INET Environment I/Net Seven version 2.4x with need for Remote Client configuration using a Remote SQL Server. Equalization, FileMaster, File Master, Equalized Client, Remote Client, Equalize, FM, EQ, RC, MSDE, Express, Full SQL, SQL, TCP/IP, Connection Cause Remote Client changes with I/Net Seven version 2.4x  Resolution The new option of Remote Client with I/O for the Workstation Type begins with 2.4x version of I/Net Seven. This option is for a SQL Server which is not located on the Filemaster or Standalone but rather a separate Server. The Remote Client with I/O must be running for other standard Remote Clients to get the features such as AMT, Trends, and Network Functions. Network Functions can be found in I/Net on the pull down menu Edit/Host Computer/Network Functions. The configuration is in the I/O Server under the current profile and can be found in the Workstation Options.  HINT: Exit the I/O Server (and I/net) and select Start/Programs/I/Net/I/Net Configuration to be able to setup the Remote Client. Remote Client is not show unless you exit I/O Server. Clicking the link below will open a pdf document which will show how the communication should be setup if selecting Remote Client with I/O. I/Net version 2.4x Remote Client with I/O Clicking the link below will open a pdf document which will show how the communication should be setup if selecting Filemaster, Equalized Client, or Remote Client. I/Net version 2.4x Filemaster, Equalized Client, or Remote Client Suggestions for further info: To install the SQL, go to Installing I/NET Seven on a 64-bit operating system. For more on how to set up that Remote Client with I/O to use that SQL database, see Unable to connect Remote Client to Standalone Server. 

Issue Troubleshooting 2-Output PWM on a Xenta 102-AX Floating actuator for heating applications (hot water valve) Product Line TAC Vista Environment Xenta 102-AX PWM_2 floating hot water valve actuator Cause Multiple causes legitimately keep the hot water valve two-out floating control from stroking. Resolution The Xenta 102-AX controller supports auxiliary heat with two outputs. Both outputs can be utilized in a 2-output pulse width modulated (PWM) signal for control of floating actuators. This document suggests troubleshooting techniques to help narrow down the cause of improper operation of these hot water valve outputs. Start with Universal Output #2 On the Status tab of the 102-AX Plug-in, each of the universal outputs are listed under the “Network Bound Inputs” column. In the 102-AX Plug-in version 5.1.4, this column has been erroneously omitted. Download TAC Toolpack version 5.1.4 Hotfix 72 from the Buildings Business Extranet to resolve the issue. The output that represents the 2-output PWM is Universal Output #2 only. Even though output #3 is involved in the process, only #2 in the Plug-in represents the actuator position. The first thing to do is override the output to three different positions: 0, 50 and 100%. Cycling between three different values ensures the actuator is actively stroking. Forcing the valve to 100% will cause the open signal to energize for the full stroke time (throttling range) of the actuator, after which it will be de-energized. Wiring problems discovered after this time period has elapsed would require the output to be forced to 0% and then back to 100% to energize the open signal for the full stroke time again.   Figure 1. Network Bound Inputs If the valve strokes correctly, then the unit parameters, wiring, and actuator are all correctly configured. Skip directly to the chapter entitled “Overriding the Output Successfully Stroked the Actuator.” If the valve did not successfully stroke, proceed to the next chapter where three possible problems are addressed. Overriding the Output Failed to Stroke the Actuator There are three main reasons why overriding the output would fail to stroke the actuator. Unit Parameters The Unit Parameters tab of the 102-AX Plug-in is where Universal Outputs #2 and #3 are configured to work in tandem to accomplish 2-Output PWM control of a floating actuator. Heat 1 configures both outputs when OUTPUT_PWM_2 is selected. There is no need to configure Heat 2. Changes to Heat 2 will have no effect on the heating operation.   Figure 2. Heat 1 Unit Parameters Make sure the output type is set for OUTPUT_PWM_2. The stroke time should match the manufacturer’s documented stroke time of the actuator. Delay on start and stop are dictated by user preference or customer specifications. Normal Stroke should be set for normally closed. Wiring Check the wiring of the actuator to the 102-AX. It should be wired as follows: Point Label Terminal Actuator Universal Output #2 V2 15 OPEN Universal Output #3 V3 16 CLOSE Ground G0 13 COM Actuator The last step to troubleshoot an issue with the actuator not moving is to test the actuator itself. This can be done by jumping out the open or close leg of the actuator to 24Vac power. If the actuator still does not move then it is faulty and should be replaced. Overriding the Output Successfully Stroked the Actuator If overriding the output causes the valve to move accordingly, then the configuration of the output and the physical configuration are all correct. The 102-AX controller logic is not calling for the valve to open. There are a number of reasons why this might be occurring. The Basics The 102-AX must be in a heating mode to open the valve (cooling mode will close the actuator). It may be displaying either HVAC_HEAT or HVAC_MRNG_WARMUP. The space temperature must be below the effective setpoint to be in heat mode and will generate a negative terminal load down to -100%. The terminal load will equal the heating valve position. Check that the heating/cooling setpoints and heating/cooling bands are set such that no overlap in the two modes occurs. Heating/cooling bands must be greater than 0°. Hardware Configuration If the 102-AX is not configured for a sufficient number of stages of heat, it will not cycle the valve. If there is no fan, then only one stage of heat needs to be defined. However, if a fan is defined, then there needs to be at least two stages of heat, because the fan is considered the first stage.   Figure 3. Fan Type and Heat Stage If the heating valve is to be utilized in morning warm up mode (when the duct inlet temperature indicates that the air handling unit is providing central plant heat), then the hardware configuration must state that supplemental heat is allowed during warm up.   Figure 4. Enable Heat on Warm Up If a supply temperature sensor is wired to Universal Input #1, it could be that it is sending the VAV into morning warm up mode when the heat is enabled, and thus, disabling the heat. If this is the case, there are two options. Universal Input #3 can be used instead and set as an outside air temperature. Alternatively, Universal Input #1 can be configured as "None."   Figure 5. Input 1 Selection Setting Input 1 Selection to "None" will not disable the reading of the sensor. UnivIn1_Sense.nvoAuxTemp1 will continue to report the duct supply temperature. Setting it to "None" disables the signal from affecting the internal logic – preventing the 102-AX from entering morning warm up mode. Note: If the VAV is already in morning warm up mode when the input is set to "None," the box will remain in morning warm up mode. Override the input temperature to something below room temperature prior to changing the input selection. Application Mode The SNVT input VAV_Controller.nviApplicMode can allow a supervisory controller to override the current mode of the VAV. Upon receipt of a new application mode, the 102-AX will encounter a brief synchronization period where the terminal load is held to 0%. If the SNVT is being sent from a data manager, and the period on the output SNVT in Menta is set to 60 seconds, then the 102-AX will zero out the terminal load every 60 seconds, preventing proper operation. Set the SNVT output to a period of 0 seconds, and it will only write a new value on change and allow proper external control of the mode. Airflow Setpoint The Warm up Maximum airflow setpoint must be greater than or equal to the Heating Minimum airflow setpoint.  If this is not the case, then the airflow setpoint will default to the unoccupied flow setpoint (typically 0 CFM) any time the VAV is in heat mode, and the heating output will not be utilized.  This can be easily overlooked in applications where Warm up Mode is not being used, but this one parameter must still be set. This is fixed in the Xenta 102-AX firmware v2.18.   Figure 6. Airflow Setpoint Actual Airflow In order for the heating outputs to be energized, the airflow must be at least 80% of the minimum heating airflow setpoint. This is hard coded into the controller and cannot be disabled. The only way to remove the interlock is to set the minimum heating airflow setpoint to 0 CFM; however, in this situation, the VAV will close the damper in an attempt to provide 0 CFM of airflow. The heating will modulate without any airflow at that point.   Figure 7. VAV Status not providing 80% Airflow Check on the VAV Status tab of the 102-AX plug-in to compare the airflow to the airflow setpoint. If the box cannot provide the necessary 80% of setpoint or there is no airflow available during the commissioning stage, lowering the airflow setpoint can allow checkout to continue. This 80% airflow requirement is looking at the on-board flow sensor of the Xenta 102-AX. If the flow value is coming from another controller on the network via the nviBoxFlow SNVT, the heat will be disabled. The nviBoxFlow input will override flow values for damper control, but heating outputs will ignore it. In this situation, setting the pressure offset (UCPToffsetPress) to 1” will bypass the limitation. This will be fixed in the Xenta 102-AX firmware v2.18. Wrap Up If everything is configured properly physically and in the 102-AX Plug-in, then the box should be stroking the valve to maintain the space temperature setpoint. Disclaimer The information contained in this document is subject to change without notice. It is also subject to change with versions of TAC Xenta 102-AX. If further assistance is required, or if you would like to add to steps suggested here, call or email Schneider Electric Product Support.

Issue After installation of G3 Workbench version 3.4.57 or 3.5.25, the Software Manager on the Localhost may display that the sun-jre-win-x86 VM module is out of date: Environment Niagara G3 version 3.4.57 or 3.5.25 Sun JRE VM Module Cause While this is not a fatal error condition, the module can be updated. NOTE: if the installed version is 3.5.25, replace path references to "3.4.57" in the paths with "3.5.25" Resolution Shut down Workbench Open Windows Explorer, and navigate to the C:\niagara\niagara-3.4.57 directory Rename the jre folder to jre.old Now, navigate to the C:\niagara\niagara-3.4.57\sw\1.6.0.20 directory. Using WinZip, open the sun-jre-win-x86.dist file (or the sun-jre-win-x64.dist file if using the 64-bit version of Workbench). Select all of the folders in the archive, and extract them to the C:\niagara\niagara-3.4.57 directory (see below). Make sure that the “Use folder names” (or equivalent) box is checked. After the extraction, a new jre folder is created. Run the Platform Daemon (Start > Programs > Enterprise Network Server 3.4.57 > Install Platform Daemon) Open Workbench, and then open the Software Manager in the Platform. The Sun VM will now show "Up to Date"  

Issue   PARSER_CODE_ERROR Error in COD file - Error:15 When directly downloading a Menta file a Parser Code Error is displayed. This is a Parser Error that is alerting you to the fact that there is a problem with your Code. An error in the Menta file is stopping it from downloading successfully. Product Line TAC Vista Environment Menta Xenta programmable controllers Xenta 280, 281, 282, 283, 300, 301, 302, 401, 401:B Cause Direct downloading a Menta file (via the RS-232 port, a serial cable, and Online Simulation Mode) can bring to light Parsing Errors that are not reported by the System Plug-in. These errors will result in unsuccessful download attempts without any indication of the failure. To find them, direct download the Menta file. The download gets to where it is parsing the file before it fails:  There are three known reasons why the parsing of a Menta file will fail with Error Code 15. With some careful investigation of the error the cause can be determined, although checking all known causes is not prohibitively time consuming. Either the Menta application is too large, contains SmartStruxure Function Block following a cut-and-paste of code, or the file has corrupted public values indicated by the values being shown in scientific notation. Resolution First, determine the source of the error. Three known issues are discussed below: Corrupted public values show in scientific notation The Error:15 window attempts to show the user where in the Menta code the error is occurring. Without a fairly intimate knowledge of the inner workings of Menta, this can be less than helpful. However, if scientific notation in a PVR is causing the error, the error window will show this. The first line states: PVR     3,Z4 R1.0762e-042 This is showing that a PVR in the Menta program has a value of 1.0762e-042. It may take some searching, but you will need to locate the PVR in the Menta file that has this corrupted value and change it back to something valid. Also check public constants in the file to make sure they are not corrupted.   SmartStruxure Function Blocks in TAC Menta application This error also appears if there are any SmartStruxure specific Function blocks in the application. RO, BO, RI, BI, TSCHI, ERROR, II, IO, PI, PO Check the if any of the blocks are in the COD file (in the error window), find the blocks and replace/remove them.   Menta Application is too large The only other option is that the Menta application is too large. So if the Error:15 window comes up and does not indicate scientific notation in any of the values, it has to be that the file didn't fit inside the controller. Check the memory in Menta under Options > Memory Usage. You want to see free space in all categories. If there are any negative numbers then that portion of the application is too large. Bear in mind that this is a simple estimation by Menta as to the memory needed. Trend logs, OP tree, network description files and the Menta application all need to be stored in the controller, so sometimes a very low, albeit positive, number can indicate problems as well. Try cutting down on trend logs or OP trees to free up space if the application cannot be reduced.

Issue   Invalid database version. (Subsystem: LNS, #81)[DB #-2038] Environment LonMaker 3.1 Cause A computer running LNS version 3.2 or higher (sometimes called LNS Turbo) can open any LNS database. If the database being opened is LNS version 3.1 or earlier, the database will be upgraded. This process is irreversible. Once the database is upgraded, earlier versions of LNS can no longer open it. The opposite is not true. If a computer running LNS version 3.1 attempts to open a 3.2 database, this error will appear. Resolution The LNS version must be at 3.2 or later to open a 3.2 database. Either upgrade the LNS version on the PC attempting to open the database, or revert to an earlier version of the database before it was upgraded (if possible). To upgrade your LNS version to 3.2: Navigate to http://echelon.com/support/downloads. You will need an Echelon ID and password. It is free to create a New User Account if you do not already have one. In the drop-down menu, select Search for software in the Network Tools category. Before you install LonMaker Integration Tool 3.1 Service Pack 3 Update 3, you must have already installed LonMaker Integration Tool 3.2 Service Pack 3 Update 1. Download both Update 1 and Update 3, or just Update 3 depending on the situation. Note: If you upgrade to LNS Turbo, you will no longer be able to restore databases from a non-Turbo LNS PC. There is backwards compatibility with old databases, but no "forward" compatibility for older PCs to open newer networks.

Issue Modbus device is offline in Vista. Product Line TAC Vista Environment TAC Vista Xenta 511 Xenta 913 Xenta 700 Cause The Modbus device online check has to read at least one variable for the device to come online in Vista. If you only write values to the Modbus device, it will appear offline.  Resolution As a workaround, you may create a dummy variable that you read from in Xbuilder

Issue Plug-in 'TACOSSysPin.Document' launch failure. Unspecified error Product Line TAC Vista Environment LonMaker 3.X TAC Vista System Plug-in Cause An unspecified error in the launching of the TAC Vista System Plug-in is either caused by a faulty installation or registration of the plug-in.   Resolution Check under Start > Settings > Control Panel > Add or Remove Programs. Look for TAC ToolPack 5.X.X. Make sure the version number 5.X.X matches the current Vista installation. If it does not, uninstall the current version of the ToolPack and install the correct version. If it is the correct version, proceed. Check the plug-in registration. In LonMaker go to LonMaker > Network Properties > Plug-in Registration. Look for TAC Vista System Plug-In (Version 5.X.X) Make sure the version number 5.X.X matches the current Vista installation. If it does not, unregister the current version of the Plug-in and register the correct version. If everything appears to be installed and registered correctly, but the error persists, uninstall and reinstall the correct ToolPack. Reboot the PC, reregister the plug-in, and try to launch it again.

Issue   Plug-in 'TACXenta102AXPlugin.LNSPlugInAPI' launch failure. Can't show non-modal form when modal form is displayed Product Line TAC Vista Environment LonMaker 3.X TAC Xenta 102-AX Plug-In Cause This error appears when launching the TAC Xenta 102-AX Plug-in if there is another instance of the plug-in already running. The first instance of the plug-in was never fully launched (it is still stuck in modal form). This can happen by not acknowledging the Configuration Parameters Synchronization window, sending it to the back, getting tired of waiting for the plug-in to launch, and killing the application. Resolution Minimize every window on the screen. Find the errant Configuration Parameters Synchronization window as seen below:   Select Skip If the application was terminated through Task Manager, acknowledge the failure to connect. If the application is still waiting, the plug-in for the original VAV will launch. If you do not wish to view this plug-in, close it once it opens. Try to launch the plug-in again on the desired VAV. It should now launch.

Issue What is the recommended method to upgrade a Niagara R2 station to a newer version? Product Line TAC IA Series Environment I/A Series Niagara R2 Cause Unsure how to upgrade station databases. Resolution The published upgrade procedure is provided in F-27334. Below is a modified method that also works. Doing station upgrades on the server first is preferred. If there are any errors, they can be addressed without operational interruptions. Using the existing version of WorkPlace Pro (WPP), backup ALL of the UNC and Server databases into XML format. Methods of backing up and converting databases. Open the Enterprise server in WorkPlace Pro. Double click the station name. Select "Commands" and "Backup XML to save the server in XML. Then select "Backup Subordinate XML" to pull all of the UNC databases as XML into the server stations folder.   If not on site but the UNC and Server databases are available, use the DB Admin tab of the Admin tool to convert the databases locally to XML. Now install the newer Niagara revision onto the Server. Copy the stations containing the XML files to the desired WPP revision station folder. Enable and open the new revision of WPP. Use the Admin Tool to convert locally all of the stations from XML to DB. (If there are any errors, they can be addressed without affecting the running installation.) After all the databases have successfully converted to DB, convert them to SNS. (This saves time later if the UNCs need reloading) Use the Enterprise Server to upgrade the UNC. During the upgrade process of the UNC it will ask to backup the database. If the database had upgraded with no issue in the previous step, enter the username and password to proceed with this backup. This will backup the station, upgrade the UNC, and then upgrade and reinstall the station. The previous station upgrade will be needed only if there is an issue. If after following this procedure the station still fails to start, contact Product Support Services.

Issue TAC TRV-S series Butterfly Valve Body requires replacement. Product Line Field Devices Environment TAC TRV-S series Butterfly Valve Body installations. Cause Obsolescence of TAC TRV-S series Butterfly Valve Body. Resolution Replace TAC TRV-S series Butterfly Valve Body with S-E VF208W series Butterfly Valve Body. Replace TAC MB15 / MB30 Actuator with S-E MF20 / MF40 series Actuator as appropriate. It should be noted that where a TAC TRV-S series Butterfly Valve Body is to be replaced by a S-E VF208W series Butterfly Valve Body the TAC Actuator fitted to the TAC TRV-S Butterfly Valve Body will not be suitable for reuse on the S-E VF208W.Buttterfly Valve Body. TAC TRV-S series Butterfly Valves utilise TAC MB15 / MB30 series Actuators. TAC MB15 / MB30 Actuators are not suitable for use on S-E VF208W series Butterfly Valve Bodies. S-E VF208W series Butterfly Valve Bodies utilise S-E MF20 / MF40 series Actuators. S-E MF20 / MF40 series Actuators are suitable for use on TAC TRV-S series Butterfly Valve Bodies, but then no linkage kit should be mounted. MF20 datasheet MF40 datasheet  

Issue Obsolescence of TAC VG211, VG222, and VG321 series Valve Bodies. Product Line Field Devices Environment TAC VG211, VG222, and VG321 series Valve Body installations. Cause Obsolescence of TAC VG211, VG222, and VG321 series Valve Bodies. Resolution Replace TAC VG211 series Valve Body with S-E.VGS211F 15 – 100CS series Valve Body. It should be noted that a number of anomalies appear in the current issue of the Data Sheet describing the VGS211F 15 - 100CS range of 2-port Valve Bodies. The VGS211F 15-100CS Data Sheet includes two tables of information. A discrepancy appears in respect of the Kv value stated for the 50mm size Valve Body. The table of information on Page 1 of the Data Sheet displays a Kv value of 38 The table of information on Page 2 of the Data Sheet displays a Kv value of 40 The correct Kv value is 40 The type designation stated in the Data Sheet for this Valve Body is also incorrect. The type designation for this Valve Body should read VGS211F-50CS 40M SD00 Arrangements are currently in hand to correct these anomalies. NB The table on Page 1 of the earlier VG211 Data Sheet displayed a Kv value of 38 This value was also incorrect. The Kv value should have read 40 The VG222, VG222 and VG321 are no longer available, as it is replaced with the following: VG222 Valves will have the family name VG221F VG321 Valves will have the family name VG311F Please find the Product Announcement PA-00085 with the information.

Issue The Momentary Start / Stop (SS) object in a MNB controller is not working. The OutStrt output property remains ON and does not pulse off. Product Line TAC IA Series Environment MNB controllers Cause Application programming Resolution The OnPulse input property is set higher than the required minimum of 2 seconds.  In order for the logical outputs to work (OutStrt & OutStp), physical hardware tags must be assigned to the physical outputs (AddrStrt & AddrStp).  This is required when using the Momentary SS object in any MNB controller. The following logic can be used in place of the Momentary SS object to generate an equivalent OnPulse.  

Issue Not getting any alarms from Xenta 30x/40x/28x on the network. Have to perform alarm refresh to get alarms Product Line TAC Vista Environment TAC Vista XBuilder Xenta Programmable Controllers Xenta 280, 281, 282, 283, 300, 301, 302, 400, 401, 401:B Cause Xenta will only send alarms if it gets a heart beat from TAC Vista. If it for some reason does not get it or get it from the wrong server no alarms will get in to the alarm list. Xenta Servers can also send out the heartbeat on the network if a "stand alone" Xenta server is doing this the alarms will be sent to it instead. Resolution Open properties of the Lonworks Network object and click on the  "Communication Timers" tab. Make sure that “Heartbeat Active” is checked. If there are any Xenta 5xx/7xx on the network open the XBuilder for it and make sure that the option Alarm Server is set to disabled.   Download the XBuilder project again

Issue The MNB-Vx appears in the Workplace Commissioning Tool in a read-only mode. After downloading a MNB-Vx controller, an error window appears stating "The download was completed but the application was invalid. The device is now running the factory default application". Product Line TAC IA Series Environment MNB-Vx Workplace Commissioning Tool Cause This condition is related to improper AC power provided to the MNB controller. Typically, when AC power drops below 20 Vac, the controller will fall back to a factory-installed application and switch to read-only mode in the Workplace Commissioning Tool. Resolution Fix the AC power supply so that it is within specifications for the MNB controller. Do a hardware reset using the dip switches to get it out of read only mode. Try the download again.

Issue Bind to more than 13 unique LON devices without running out of address table entries Product Line TAC Vista Environment LonMaker NL220 LNS Cause Using a broadcast SNVT binding type will save on address table slots by only consuming one slot per receiving subnet instead of one per receiving controller.  This will increase network bandwidth, but allows one-to-one bindings to many controllers in the same subnet.  Xenta programmable SNVT output limits would be the only limiting factor. Resolution Open the Network Variable Connection tool by right clicking on a function block in LonMaker and selecting Connect. Set the Connection Attribute to Repeated to use this as a starting point. Hit the Properties button.    On the Connection Details window, select New. Give the New Connection Description a name. "Broadcast" is a good description.    Hit the Advanced button for this connection type.    Set the Use Broadcast setting to Yes.   Try binding some outputs with this new connection type and it will reduce the number of address table slots consumed.

Issue When creating a localized SEBA naming convention EBO displays local characters as a question mark (?) Product Line EcoStruxure Building Operation Environment Building Operation WorkStation version 3.2 (and later)  Cause The CSV file used is in ANSI format and EBO requires UTF-8 format Resolution Ensure the file is saved in "CSV UTF-8" format rather than generic "CSV".      

Issue Seven Reports Error "CRPaige library CRPaig80.DLL cannot be found". Product Line TAC INET Environment I/NET site with Windows OS Cause Missing CRPaig80.DLL error message Resolution CRPaig80.DLL can be found on the original I/NET Seven installation CD (cd-drive:\program files\inet seven). Copy CRPaig80.DLL to the root I/NET Seven folder (c:\program files\inet seven). Click Here to download a zipped copy of the CRPaig80.DLL

Issue How to display the degrees symbol (°) in WorkPlace Tech. Product Line TAC IA Series Environment WorkPlace Tech Cause Helpful to add a suffix for temperature engineering units. Instead of typing "degrees" or "deg". Resolution In the Constant Object properties (double click or right click - Set Value), click in the Suffix Text field.    Desktop PC: If you have a desktop PC with a full keyboard, press and hold the Alt key and type the number 248 on the numeric keypad. Note: The number keys above the keyboard will not work. Notebook PC: The numeric keypad on a notebook PC is overlaid on the letter keys (M, J, K, L, U, I, O, 7, 8, 9), and requires that the Fn key is held down while using this secondary purpose. The Fn key may be colored blue to match the number keypad keys. Press and hold both the Alt and Fn keys and type the number 248 (KU8). Release the Alt key (and Fn key on the laptop). A small circle ° (the symbol for degrees) should appear. Type an upper case F for Fahrenheit or C for Celsius. Click OK.   Other ASCII symbols are defined at asciitable.com or lookuptables.com.