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Issue Declaration of Conformity on I/A Devices Environment MicroNet 2000 Family of Products (MN Controllers & MN Sensors) MicroNet BACnet Family of Products (MNB Controllers & MNB-ROAM-IA) MicroNet LON Family of Products (MNL Controllers & MN Sensors) UNC/ENC Family of Products (UNC-410 & ENC-410 Controllers) UNC/ENC Family of Products (UNC-520 & ENC-520 Controllers) Cause Help locate information regarding Declaration of Conformity for I/A Series hardware. Resolution Information on Declaration of Conformity for I/A Series are available on The Exchange Download Center.

Issue In an old TAC Menta file, STATE members of SNVT_Switch inputs and outputs are assigned to DI/DO blocks. When editing existing SNVT_Switch I/O blocks, or adding a new one, it is not possible to select the STATE member from the drop-down list because the list is empty. Environment TAC Menta version 4.20 or higher Cause An application made in a version of Menta earlier than 4.20 would have had the STATE member of a SNVT-Switch declared as a digital input/output. From TAC Menta version 4.20, both the STATE and VALUE members of the SNVT_Switch are declared as analog input/output. Resolution Applications made with earlier versions of TAC Menta can still be downloaded with the latest TAC Menta version and will work correctly, provided you do not open the DI/DO block containing the SNVT_Switch member STATE and then exit the block dialog with the OK button. If this occurs: Delete this DI/DO block Recreate the SNVT_Switch STATE using a AI/AO block instead See TPI C-89-1-F5 for full details of this issue

Issue Cannot see an NPR across a wide area network (WAN) Product Line TAC INET Environment NetPlus Router (NPR) Wide Area Network (WAN) Cause There are several reasons why this may occur: The Cisco/3Com/etc. routers are doing network address translation (NAT) The network uses Variable Length Subnet Masking (VLSM) and the routers use Classless Inter-Domain Routing (CIDR). See the other FAQ on this. The correct reference host is not specified in the configuration profile. The correct reference host is specified, but that profile was not set to active. The wrong subnet mask was used. Resolution For issues with VLSM and CIDR (Cause 2 above), see Can NPR 2000s be installed on a network that implements VLSM and CIDR. In any other case, see Customer Advisory 2003.

Issue Trying to add B3 controllers to BCX and they are not coming online. Product Line Andover Continuum Environment BCX 4040 Continuum 1.9X B3XXX controllers Cause BacNet wiring can not be in a star configuration. There can not be more than two terminating 120 Ohm resistors. Resolution The Bus must be wired in series with end line 120 Ohm resistors. Install a B-Link if the bus path cannot be wired in series. Please see the BacNet Technical Reference manual for wiring examples.

Issue Cannot attach the Network interface to Lonmaker database when the Vista Server (Tacos) is started as a service. The error message is that the 'NIC interface is not connected'. Product Line TAC Vista Environment Echelon Lonmaker 3.1 Echelon Lonmaker 3.2 TAC Vista (all versions) Cause When updating Lonmaker and Vista databases as applications, it is important that Lonmaker be started first. Failure to do so can result in issues like this when Vista is reconfigured to start as a service. Resolution To get Vista and Lonmaker running together: Stop the Vista service and unregister it. If using a Loytec interface, set the Loytec Legacy Driver to run as a service (click the Advanced tab in LConfig). Start Lonmaker and attach the correct network interface. Ensure that Lonmaker is online. Start Vista Server as an application. From Lonmaker open the System Plugin. In the TAC Network properties, check that the correct network interface is selected. Update the Vista database. Start Vista Workstation and check that everything is online. Stop Vista and Lonmaker. Reregister Vista as a service. For details of these operations see Registering/Unregistering TAC Vista Server as a Windows service. Also see section 16.3 of the TAC Vista Technical Manual.

Issue Can you have two multiplexed Wiegand readers and two multiplexed RS-485 readers on the same Controller or Reader Module? Product Line Security Expert Environment Security Expert SP-C SP-RDM2 Cause Unsure if two reader protocols could be used on the same reader module. Resolution For this you will need to use another reader module. One module (this could be the SP-C) for multiplexed Wiegand readers, and another for multiplexed RS-485 readers. When using multiplexed Wiegand readers you will need to connect the D1 cable from the exit reader to the opposite reader port. So in multiplex reader mode you can have 4 Wiegand readers, or 4 RS-485, but not two of each. If Wiegand is being used both reader ports are setup as Wiegand. See details on this in the SP-C System Controller Installation Manual starting on page 28. The wiring for multiplexed RS-485 readers doesn't require any connections to the opposite reader port.

Issue Have a device that requires a 4-20 mA current signal to drive it but only have a 0-10Vdc output available. Can this be accomplished with a resistor bridge on the 0-10Vdc output? Environment xpBA4 Cause The xPBA4 does not support driving a current output by default. Resolution It does not look like those outputs will be able to support a 20mA signal. The datasheet does not specify this but looking at another controller with a similar output, the i2867, we can see that the output rating for the 0-10Vdc output is 5mA maximum, 2Kohm minimum impedance. This would not be enough to drive a 4-20mA device. It may be possible to get a third party voltage to current convertor but then again it may just be easier to use one of the xPAO4's that already supports a 4-20mA output. I suggest using an xPAO4. The xPAO4 module can output current as well as voltage. The module has three pins on each output terminal; current (I), voltage (V), and ground (GND). It can output both 0-10VDC as well as 4-20mA. Connect your device that needs 4-20mA to the I and GND terminal and create your output with an ElecType set to Current. See datasheet Andover Continuum xP Expansion I/O Family for details on each available module.

Issue A modem is already connected to a remote site's tap. Settings in the modem need to be changed. Can this be done by dialing into the modem in its present configuration? Product Line TAC INET Environment I/NET remote site communicating via dialup modem Cause The remote site's modem needs to be connected to a PC or Laptop. Resolution No, a modem can not be configured by using its present configurations. Windows HyperTerminal is suggested to edit modem settings. Refer to TCON 226 (Dial Applications) and TCON 101 (Taps and Repeaters). For emulated tap set up, refer to the appropriate Controller TCON.

Issue Can an IOU bus be wired in a Star topology Environment Netcontroller 1 Netcontroller 2 IOU Wiring CyberStation Cause What are the wiring guidelines for the IOU bus Resolution An IOU bus can only be wired in a Star topology if you are using the FTT models of controller and IOUs. See the section on the IOU reference guide starting on page 10 at the below link. Andover Continuum I/O System Reference

Issue Can alarms in an Enterprise Network Controller (ENC) station 'pop up' on a computer without an Enterprise Network Server? Environment I/A Series G3 Cause Alarms configured in an ENC station are normally sent to the Enterprise Network Server's Alarm Portal for alarm notification. Alarms in the ENC are required for to 'pop up' on a computer not installed with the Enterprise Network Server. Resolution The Alarm Portal can be separately installed and licensed on a computer without the Enterprise Network Server. The installation package for the standalone Alarm Portal can be downloaded from The Exchange Download Center. Access the Alarm Portal installation package within The Exchange Download Center. Locate the version and download the Alarm Portal installation zip file. The part number for this standalone alarm client is ENS-ALM-CON-G3. Install the Alarm Portal to generate the hostId and request for a license using the Alarm Console License Request Form. The Alarm Portal can also function as the Alarm client for an Enterprise Network Server station.

Issue Need to be able to change any schedule inside a bCX1-CR from another BacNet/IP workstation like Citec SCADA. Environment BACnet bCX1-CR Citec SCADA Cause It is a project requirement to change schedules in a bCX-CR1 from a third party BACnet workstation. Is this possible? Resolution The answer to your question is not a simple yes/no. Please see page 8 of Product Implementation Conformance Statement bCX1-CR It describes the "writable" properties of the schedule objects in the bCX1-CR v4.5. Make sure that the BACnet workstation (B-OWS) that you wish to use to edit schedules in the bCX1-CR v4.5 supports (in its PICS) the properties that your customer needs to be able to edit. For example, from the linked PICS, it appears the Next_Transition_Time is not writable in the bCX1-CR v4.5. If this is a property that your customer requires the Citec SCADA to edit in the bCX1-CR v4.5 then there may be a problem. Since we do not provide support for Citec SCADA we cannot say whether or not it will work. You will need to talk to Citec or make a judgment based on their PICS.

Issue Now the newest firmware version of Xenta server is 5.1.8, and the hardware version is 3. If a new Xenta server in an old project is needed to replace an old Xenta server with old version, it is not compatible with the old TAC Vista or I/NET software version of the project. So downgrade of the firmware is needed. Environment TAC Xenta 500/700/900 TAC Vista Cause Controller with new firmware is not compatible with the old TAC Vista or I/NET software. Resolution The controller with hardware 3 can be downgraded, but with only three versions: 5.1.6 SP1, 5.1.7 SP2 (or SP3 for X700) and 5.1.8 SP1. If any firmware other than these three versions is downloaded to the Xenta server, there will be no warning and it will be "bricked". Refer to TPA-VSTA-12-0029.00.

Issue What is the supported DC voltage on Xenta controllers? Environment Xenta controllers Cause DC Voltage is available for power. Resolution The table below list the supported Voltage DC specifications for Xenta controllers For more information check Data sheets for Xenta controllers located on The Exchange. Xenta Controller Volt DC Support 411 19-40Vdc 421 21.6-40Vdc 451 21.6-40Vdc 471 19-40Vdc 491 19-40Vdc 400 Series 19-40Vdc 300 Series 19-40Vdc 200 Series 19-40Vdc 500 Series 19-40Vdc 700 Series 19-40Vdc 900Series 19-40Vdc 101 No Vdc Support 102 No Vdc Support 103 No Vdc Support 104 No Vdc Support 120 series No Vdc Support

Issue Customer wishes to upgrade an existing controller to a CX9680. The existing controller has TankNet. Environment TankNet CX9680 Cause Are there any drivers available to connect a Tanknet system to the CX9680? Resolution TankNet is not available on any of the CX9680 comm ports. There is no driver to connect a TankNet system to it either. A controller with the TankNet option built into the comm port must be purchased. For leak detection applications there in an Xdriver for several Veeder-Root models. Here is a link to the Xdriver on The Exchange Download Center: Veeder-Root TSL 300 350 350R

Issue If it is possible, what is the best way to integrate LONMark devices to Continuum? Product Line Andover Continuum Environment Continuum Netcontroller CX9900, CX9940, Netcontroller II CX9680 Echelon LON X Driver, XDriver, X-Driver LONMark, SNVTs, Bridge, Gateway Cause Clarification required on LON compatibility. Resolution FTT Versions of both the Netcontroller and Netcontroller II can be configured to communicate with 3rd party LONMark devices. You need to use the 1 st generation or 2 nd generation X Driver file respectively for these controllers. The FTT-10 port Comm16 has to be selected to be in LONMark X Driver mode, this is done in the Web page or the HyperTerminal Window connection. Once in LONMark mode you can not connect any IO Modules to the controller. The LONMark X Driver allows data to be mapped between the Continuum system and a LONMark Network. You create X Driver points in the Netcontroller II defining the SNVTs they will be seen as in the LON system. You then will need to design a LON Network that will consist of the NCII LON port (Comm16) and the other LON Devices to be connected. This network will need to be designed using the correct LON cabling and terminations. You will need a PC with appropriate NIC card to run the Lonmaker 3.2 software or the NL220 software to design your LON network and create all of the bindings between the different devices. The LON X Driver will act as a bridge between the LON and the Continuum networks. Both Lonmaker 3.2 and NL220 can be ordered through Schneider Electric along with any LON routing devices that may be required in the LON network design, these parts will be in the Vista product catalogues and price lists. Details of the configuration of the X Driver points are detailed in the LONMark X Driver User Guide. The Latest Echelon LonMark X Driver software for the FTT Netcontrollers can be downloaded from The Exchange Download Center. Note: Unlike other X Drivers, the LONMark driver does not require a port to be X Driver enabled to operate.

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Certificate of Conformity/ CE Declaration for I/A Devices

Cannot select member STATE for SNVT_Switch in TAC Menta input/output block

Cannot see NPR across a wide area network

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Cannot attach the Network interface to Lonmaker when Tacos is started as a service

Cannot Open Graphics Error

Can you have two multiplexed Wiegand readers and two multiplexed RS-485 readers on the same Controller or Reader Module?

Can the xPBA4 module support a 4-20 mA output with the addition of a resistor circuit?

Can the NPR's configuration be protected with a Password?

Can modem settings be changed by dialing in to its present configuration?

Can an IOU bus be wired in a Star topology

Can alarms in an Enterprise Network Controller (ENC) station 'pop up' on a computer without an Enterprise Network Server?

Can a schedule in a bCX1-CR be changed by another BACnet/IP Workstation such as Citec SCADA?

Can a new Xenta Server with hardware version 3 be downgraded to a firmware of lower version?

Can a asynchronous modem communicate to a 78040 or 78050 Tap?

Can Xenta controllers run on 24 Volt DC?

Can TankNet be used on the CX9680?

Can LONMark Devices be used with Continuum?

Can I assign an IP address to each NPR after I place it on the network?

Can I/NET 2000 use more than one serial port at a time?

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