Issue My customer’s I/NET Seven site is getting “no lines available” messages when the host attempts to dial the 06 tap that sent AMT information. Has this been fixed? Environment I/NET site Cause My customer’s I/NET Seven site is getting “no lines available” messages when the host attempts to dial the 06 tap that sent AMT information Resolution (I/NET Seven rev 1.02, Track Record #3422 -) A change has been made in the way calls are handled so the line is not dropped until I/O Server is shut down. This eliminates the failure to answer incoming calls after the first call and clears the problem of “no lines available” when the Host attempts to dial out.

Issue How should I set the Peripherals section of the Configuration Profile in I/NET Seven for Access Control? I am not using I/DISKs; and I do not have any access control hardware on these comm ports. Environment I/NET Site Cause How should I set the Peripherals section of the Configuration Profile in I/NET Seven for Access Control? I am not using I/DISKs; and I do not have any access control hardware on these comm ports. Resolution Leave the ports at the default settings. Make sure you enable the Access Control option in the Workstation Options of the configuration profile.

Issue What is the name of the database format I/NET uses within its environment? Environment I/NET database Cause Building specifications may require the database format for design or as-built documents. Resolution The I/NET database format is proprietary and does not have a name. It is a "Closed system." As a matter of baseline security, it would be unwise to share ANY such information outside of the company. The distribution of such sensitive information increases risk to all of our customers, not just the requesting customer. As a provider of security/access control products, our priority is to protect all of our customers; one way we do that is by protecting engineering details.

Issue Grant momentary release on a door without ability to modify points Environment I/NET DPU Cause One application would be security guards. You want to grant the guards the ability to momentary - release any door, but do not want to give them the ability to modify points. Resolution Give them access to only graphic pages. These pages should have internal DOs or internal DIs . Since these discrete points are two state, they can be used to trigger event sequences that will only open the doors for brief periods. Last and of course not least, go to the guards host passwords (not your host password), and remove any function you do not want them to have. You will need "Live Graphic Page" and probably several other functions, so you will have to customize this set up to fit your situation.

Issue Cannot remove the last special day in a 7750 Building Manager Environment I/NET site with Access Control Cause Engineer cannot remove the last special day in a 7750 Building Manager Resolution Use the Offline editor of I/NET Seven and remove this special day. If this is an old I/NET DOS system, use offline database edit to remove the special day.

Issue I controlled a point on an MR (or ASC) but the point value went right back to what it was before I controlled it. Why? Environment I/NET MR or ASC Cause Quick polls are probably turned off. Resolution Select Edit, Controller, MCU Config. Once that's up select Stationx, where x is the address of the port that MR, etc is connected to. Find the MR\ASC\etc. and make sure the box in the "QP" column is selected.

Issue What are quick-polls? Environment I/NET Site Cause What are quick-polls? Resolution There are 2 ways we collect point values from sublan devices. One method is called "read all points" in which the SLI asks for the value of every point on every sublan device which is set for communication in the MCU config. This happens about every 30 or 60 seconds (depending on the type of SLI). In between those, the SLI uses the quick polls to say "give me the value of any point which changed since last time I asked you". In addition, transactions are collected from DPUs during the quick-poll process.

Issue Why does my DM point on an MR always go into alarm? Environment I/NET site Cause Why does my DM point on an MR always go into alarm? Resolution The time to state timer in the DM/DC point resides up in the SLI. If an MR-DDC module starts the DC point, the MCI has no mechanism to start that timer. Therefore, the DM will create an alarm with every change of state. If the DC is controlled by an event sequence or point extension, the DM functions properly. If you need to use DDC, use a DO and DI and create a DA for the alarm handling. Attach a calculation (module or extension) to the DA of P0=P1 to compare the DO and DI points. Give the DA an alarm delay equal to the value you would have used for the time to state setting.

Issue How to get alarms from more than one link to dial a pager Environment I/NET Site Cause How to get alarms from more than one link to dial a pager Resolution You could use indirect and global points to get the alarm conditions all into one link, then use 78061 to dial the pager. This is messy and bogs down lan traffic. A better solution is to connect a host pc to the host lan (or ethernet lan) and use the event printer port with Emergin software.

Issue If a site upgrades a synchronous dial site to asynch, what do they need to replace? Environment I/NET Site Cause If a site upgrades a synchronous dial site to asynch, what do they need to replace? Resolution Replace: the boot chips of the devices with modems connected the bin files of those devices maybe the modems themselves. You can try to use the Hayes modems in an asynch fashion but if you have problems be ready to replace them with US Robotics modems.

Issue How to properly setup links in configuration profile? What do system and hardware mean? Environment I/NET Site Cause How to properly setup links in configuration profile? What do system and hardware mean? Resolution The only time a link is defined is when you have cable connected to the computer's serial port which then connects to a tap or modem. If there is no tap or modem connected to THIS computer, you DO NOT assign a link and the link type is ""none"". When the link type is direct, INET is looking for the dip switch address of the Link tap. This is the address you use in the "hardware" field. If you are connecting to a 78010 tap which connects directly to a controller lan, the hardware address IS 0 because it is performing the functions of the Link tap. It's obviously 0 as well when you are connecting to the emulated tap of a controller because it connects directly to the controller lan. If the 78010 connects to a host lan (not to be confused with an ethernet lan), INET is looking for the dipswitch address of the 78020 or 051 taps. They are the link taps. 

Issue What is the "system" link address and why does the site need to assign it? Environment I/NET site Cause What is the "system" link address and why does the site need to assign it?   What if there is an ethernet system with 2 PCs and each of them connect to a 78010 which in turn connect directly to controller lans? They're both hardware link 0. How will the site distinguish between them?  Resolution The site can modify the link definitions in the configuration profiles and give them unique ""system"" link addresses, that's how. The system link number must not conflict with any NPR in the system either. Typically, the site will  match the hardware and system addresses on links connected to the first PC on the network. Assign different system address to subsequent PCs with associated taps.

Issue Does I/NET 2000 rev 2.20 run in Windows 2000 NT FS mode? Environment I/NET 2000 Cause Does I/NET 2000 rev 2.20 run in Windows 2000 NT FS mode? Resolution Yes, it will run in either NT FS or FAT 16 mode.

Issue How do I make the OCC-UNOCC button a toggle ON/OFF button? Environment OCC-UNOCC Cause Modifying the OCC-UNOCC button to a toggle ON/OFF button. Resolution Go into the Inet "MR Functions\Istat" editor and change the button parameters interval to 255 sec.

Issue How do I make the service key on an I/STAT stay active until I finish servicing the controller? Environment I/NET Site Cause How do I make the service key on an I/STAT stay active until I finish servicing the controller? Resolution Go into the MR Functions > I/STAT editor  Change the Inactivity timeouts "Escape from Service" to "0" (zero).

Issue Can convert an ACP file to an MS Access file (MDB)? Environment I/NET 2000 Cause Can convert an ACP file to an MS Access file (MDB)? Resolution If you are running Inet 2.xx, you have a tool to do this conversion. If you go into windows explorer\programs\Inet 2000\access-conversion editor you will see that there is a process for this. This process will allow an ACP file to convert the MDB and back to ACP files. One essential thing, if you convert the ACP file to an MDB file. DO NOT CHANGE the file structure, if you plan to convert it back to an ACP file.

Issue What do I have to do to activate the IDisc Wand? Environment I/NET site with Access Control Cause What do I have to do to activate the IDisc Wand? Resolution Go into the I/O Server and set the Com Port that the Wand is attached. Then go into the access \option editor and select to read card numbers from the reader.

Issue Is there a difference between the IDisc wand for I/NET 4.xx and I/NET 1.xx or 2.xx systems? Environment I/NET Site Cause Is there a difference between the IDisc wand for I/NET 4.xx and I/NET 1.xx or 2.xx systems? Resolution Yes, there is a difference. In the I/NET 4.xx system, the Dongle (the Gray plug) is a 25-pin connector. This connector also contains a circuit board that is only compatible with I/NET 4.xx. In the I/NET 1.xx and 2.xx systems, the Dongle is a 9-pin connector. This also contains a circuit board that is only compatible with I/NET 1.xx and 2.xx systems.

Issue How to tell what Revision the BIN files are in the Data directory of I/NET Environment I/NET Site Cause How to tell what Revision the BIN files are in the Data directory of I/NET Resolution In the data directory, the time stamp value is equal to the Rev number. For example, the 7798.Bin -- 58KB – 5/18/01 – 2:23 AM, The Rev number of this file is 2.23.

Issue Can you mix Prox cards and reader with the same format? Environment I/NET Access Control Site Cause Can you mix Prox cards and reader with the same format? Resolution No, If you have a 26 bit HID reader, you have to have a 26 bit HID card. A 26 bit Motorola card will not work with a HID reader. The same is true of other way Motorola reader and HID cards will not work.