Issue I/NET action messages are triggering audible alarms AMT is not functioning as expected for points that have action messages associated with them. Environment I/NET Cause As a best practice, I/Net action messages should be masked and grouped the same as the point which is triggering the message. When this is not done, AMT gets harder to manage. Resolution Edit the Resident I/O configuration of  the point which is triggering the event action. Note the Distribution group and Mask Edit the Event Action that is being triggered. Ensure that the Event Action has the same masking as the Resident I/O point.

Issue Moving a Converted I/NET graphic for the ES level integration of I/NET to the AS level of Integration to I/NET Environment StruxureWare TGML I/NET Cause As sites expand, controllers that are currently integrated to StruxureWare using the Enterprise server may be connected to the USB interface to the Automation Server.  It is possible for these relocated controllers to continue to use the same graphics. Resolution Recreate the exact folder location of the graphic on the AS. For Example, if the graphic is currently on the ES\INET Interface\INET Graphics folder, the user should create an INET Interface\INET Graphics Folder on the AS Copy the Graphic on the ES Paste the Graphic on the AS Clean up any bindings.  Any I/NET objects that were re-named after the initial conversion may need to be manually re-bound. Links between graphics may also need to be re-bound.

Issue Multiple issues caused by changing the link after discovering devices. Duplicate entries of MCU devices under a sub LAN interface Deleting duplicate MCUs causes MCU devices to be removed from I/NET Environment Automation Server integrated to I/NET Cause Changing the link address of the I/NET Interface should not be done after devices are discovered. If you must change the link address, do so before you have added devices to the I/NET interface. Resolution Option 1 -  Remove all controllers from the I/NET interface. Change the link to the correct setting Re-discover the devices Option 2 - Determine whether the AS or the I/NET controller has the correct information. (This will require I/NET software) If the AS is more correct, perform a download to the controller if the I/NET controller is more correct, perform an upload to the AS

Issue A building has come under new ownership and wants to have the license ownership changed Environment I/NET 2.4x Cause I/NET CD Keys are referenced by site and Company name. When a specific building comes under new ownership, they new owner may wish to change the software license to their name. Resolution For Sites using I/NET 2.31 or older: These sites must purchase an upgrade to the I/NET system and ask for a name change as part of the upgrade.   For Sites using a current License Key: Open I/NET and select Help>About Take a screen capture of this screen Email this screen capture as an attachment to expert.services@schneider-electric.com Please include any information you have about the owner name or address the site may be registered as. Note: Please note that you will be billed for this transaction.