Issue Door show Deny Entry Schedule after deleting a special day schedule on the special day Environment I/NET Access Control Cause The process to execute the Special Day begins at midnight on the first day of the duration, and ends at the end of the last day of duration. If you delete the Special day while it is running you will get denied entry. Resolution Do not Delete special Day schedules on special days Modify the special day schedule to match the desired access control results. On the next non-special day, Delete the schedule If you have already deleted the special Day or special Schedule Option A - Delete the special day from the Host and the Controller     Perform a station restore to force the controller to use the current programming Option B - Determine which special day schedule type the controller is operating on Modify or create a schedule for that special day with the desired access privileges On the next non-special business day, enter the desired programming for special days.

Issue Docutrend data import fails while connected to a physical 78010 tap. Environment I/NET site Cause Docutrend data import fails while connected to physical 78010 tap. Resolution The system or hardware number in your active profile is different compared to the 78010 tap. Change the profile to match the site 78010 tap.

Issue In addition to a card read, add fingerprint verification before access is given. What kind signal is required from this third party device to the DPU? Environment I/NET Access Control Site Cause In addition to a card read, add fingerprint verification before access is given. What kind signal is required from this third party device to the DPU? Resolution DPUs require a 26-bit Wiegand format.

Issue How to adjust the illumination level on the 7798 (B) Environment I/NET site Cause How do you adjust the illumination level on the 7798 (B) Resolution Function Keys F7 increases the level; F8 lowers the level. Older 7798s do not have this feature.

Issue Conversion coefficients values for the Setpoint Adjustment Dial on a 7200 UC Environment I/NET site Cause Need for conversion coefficients values for the Setpoint Adjustment Dial on a 7200 UC Resolution M = 0.01666; B = -2.1333. The resolution counts range is 68 to 188.

Issue PCU Analog Outputs to transducers do not have consistent performance. The first voltage-to-pneumatic transducers installed worked fine. Additional transducers have been added; and now, none of the transducers operate properly. Environment PCU Voltage-to-Pneumatic transducers Cause The amperage or power draw limitations of the PCU have most likely been exceeded. Resolution Sum up the total current and / or power draw of all the transducers and compare this to the maximum current or power output of the PCU. Reduce the number of transducers to stay within the limitations.

Issue Share the value of a DM point with several controllers using indirect points Environment I/NET Resident I/O Cause Sharing global points designated as DMs. Resolution Use an internal DI point with a "P0" calculation tied to the DM point. Set this DI as Global. The indirect points (which exist in the other controllers) should be built as DIs with the same Station Parameters used for the DM point.

Issue Required EPROMs for Door Processor Units (DPUs) in I/NET Seven for use with 26-bit Wiegand Pin Pad Customized Pin feature Environment I/NET site Cause What EPROMs for Door Processor Units (DPUs) in I/NET Seven must be used for 26-bit Wiegand Pin Pad Customized Pin feature? Resolution 3.00 (or greater) is required in a DPU to get this feature.

Issue Cannot use analog input (AI) temperature sensor on a 7910 or 7920 DPU Environment I/NET site Cause Can I use analog input (AI) temperature sensor on a 7910 or 7920 DPU Resolution The DPUs do not have analog to digital converter circuitry to translate the signal. It is suggested to use Micro Regulators such as the MR 160 or the MR 88.

Issue Changing an emulated 06 tap ADAA PCU from synchronous to asynchronous communication Environment I/NET site Cause Site is changing an emulated 06 tap ADAA PCU from synchronous to asynchronous communication. Must they change the RS-232 EXP (expansion) card? Resolution It is not necessary to change the RS-232 EXP card. The same card supports Synchronous and Asynchronous ADAA communication.

Issue The "Active setpoint" in the Display Data screen of the MR ASC displays in red. Environment I/NET Site Cause The "Active setpoint" in the Display Data screen of the MR ASC displays in red. Resolution Make sure Read DDC Lines is Enabled in the Communication Statistics screen of the host.

Issue Error: "No Reply" when trying to connect to a controller on a remote site after dialing in Environment I/NET Cause Error: "No Reply" when trying to connect to a controller on a remote site after dialing in Resolution This symptom can be caused by the wrong settings in the host’s INET configuration profile. Check to see you are using the correct INET profile. Make sure “Dial Link” is NOT selected. (Fortunately, an Integrated NPR Dial profile does not give you the chance to make this incorrect selection.)

Issue Using an I/STAT, what is expected to happen if: During an unoccupied time period the push button override button is pushed The override duration begins The same button is pressed before the timed duration is completed Environment I/STAT Cause Understanding the designed response will allow you to set customer expectations appropriately. Resolution The point returns to its original state and the override is canceled. The override status light is off.

Issue With an ASC controller, why does the MCI-Occ point cycle On/Off within 1-minute after pressing the Override button during the after hours schedule. An override period of 60-minutes is being used. Environment I/NET Site Cause With an ASC controller, why does the MCI-Occ point cycle On/Off within 1-minute after pressing the Override button during the after hours schedule. An override period of 60-minutes is being used. Resolution Check to ensure the setup/setback features within a Temperature Control extension (attached to the MCI-Occ point) are not populated. Only use the setup/setback features within the ASC Parameter editor.

Issue Procedure for uninstalling I/NET Seven on a stand-alone host Product Line TAC INET Environment I/NET Seven Cause This is the procedure for uninstalling I/NET Seven and removing trace files on a stand-alone host. Resolution Go to Control Panel > Add & Remove Programs Remove I/NET Seven Remove Microsoft SQL Desk Top Engine (MSDE) Go to Windows Explorer > Program Files Delete any remaining I/NET Seven files and any remaining MS SQL files

Issue Some TCONs mention specific Belden wire products for LAN and Sub-LAN installation. Where can more information about Belden wire be found? Environment I/NET LAN and Sub-LAN Cause Wiring standards dictate certain communication wires to be run for proper comms. Resolution Go to the Belden website for more information: http://www.belden.com.

Issue Can I/NET Seven Reports be generated automatically by time of day? Environment I/NET Seven Reports Cause Desire to generate reports automatically by schedules. Resolution I/NET Seven can schedule reports using Auto Report Generation.

Issue Replace the default I/NET splash screen image that appears at boot-up Environment I/NET Site Cause How to replace the default I/NET splash screen image that appears at boot-up Resolution Find the location of the image file “inetw.bmp” Replace it with the new file. I/NET will be looking for “inetw.bmp” when the I/O driver is restarted; so the new image must use the original name “inetw.bmp” in the bitmap format.

Issue In I/NET Seven, I’m missing the first entry in ACTrans table. I am in the process of upgrading the site from I/NET 2000. The Site is now running I/NET Seven revision 1.00 or 1.01. Environment I/NET Site Cause In I/NET Seven, I’m missing the first entry in ACTrans table. I am in the process of upgrading the site from I/NET 2000. The Site is now running I/NET Seven revision 1.00 or 1.01. Resolution This is a reported bug that has been fix in I/NET Seven rev 1.02 (Track Record #3436). DbCreate (which is a TAC product) was failing to import the first entry in the ACTrans table. Now, when an I/NET 2000 database is migrated, all entries will be brought to I/NET Seven. Subsequent edits can be performed and the list will remain intact.

Issue Add card access information to I/NET Seven at any time from the Video Badging host. Product Line TAC INET Environment I/NET Site Cause Add card access information to I/NET Seven at any time from the Video Badging host. Resolution I/NET Seven Revision 1.02, (Track Record #3507 - ID Works) has been changed so information can be added to a card and saved to I/NET at any time. Check your INET’s readme and upgrade notes for details.