Issue When opening Lonmaker a license error indicates that the license has not been activated or expired. LonMaker License Wizard This license has not been activated, or has expired. Applications using the license will not function unless you register the license. The information below shows the current usages for this license. Click Next> to activate the license: Environment NL220 Lonmaker Cause Corrupted LNS Credits on your PC Resolution Occasionally, software errors may prevent the licensing mechanism used by the LonMaker tool or LNS Applications from working properly. Use the license checking procedure below to locate your license problem, then download and install the LNS License update 2006 This will NOT fix your already corrupted license files; however, this will help prevent the license from becoming corrupted in the future. To fix the problem, use one of the following procedure : Procedure -- Checklic command: Open a Windows command prompt. To open a command prompt, click Windows Start > Run, and type cmd for Windows XP and Windows 2000, or type command for Windows 98. Then click OK. Type in the following commands, depending on the software product you are fixing (you can execute this command from any location). Press the Enter key at the end of the command:   Product Command  LNS Application checklic nsseng.exe An example of a working license is shown below. C:\>checklic nsseng.exe If you get an error in this screen Click Here for a list of errors and related repairs.

Issue Is there a legend for the icons displayed in I/NET Seven? Environment I/NET Site Cause Where is the legend for the icons displayed in I/NET Seven? Resolution Look in the “Getting Started” I/NET Seven TCON298.

Issue What is the latest firmware version for the MNL-800? Product Line TAC IA Series Environment I/A MNL-800 Cause Upgrade the device to the latest firmware. Resolution The latest firmware version is 2.0 (p/n MNEA-810-200), which was released in January 2004. See Announcement 04-01 listing the features of this version. Announcement regarding the end of commercialization of this part 

Issue How do I locate the latest patch files (modules) for the I/A Series G3 maintenance builds (3.6.407, 3.7.108, 3.8.41) Product Line TAC IA Series Environment I/A Series G3 maintenance builds - 3.6.407, 3.7.108, and 3.8.41 Cause Various issues have been resolved in I/A Series G3 however it is difficult to locate the modules individually. Resolution The latest consolidated patch files for I/A Series G3 maintenance builds 3.6.407, 3.7.108, 3.8.41 are listed below.  The files contain updated modules and a set of release notes.  The consolidated patch files are available for download on the Buildings Download Center.  Login to the Schneider Electric EcoBuildings Exchange Extranet and enter Consolidated_Patches in the search area or the filename of the zip shown below.  Modules listed in bold have been modified or added since the previous patch. Note: This article will be updated with information to newer patch files as they become available for release. Consolidated_Patches_3.6.407.2.9_SE_02092016.zip  ...  Click here for Release Notes bacnet3.6.407.2 baja 3.6.407.3 eibnetip 3.6.407.1 hx 3.6.407.1 mbus 3.6.407.3 ndriver 3.6.407.1             Consolidated_Patches_3.7.108.2.7_SE_02092016.zip   ...  Click here for Release Notes     Consolidated_Patches_3.8.41.2.7_SE_02092016.zip   ...  Click here for Release Notes   Consolidated_Patches_3.7.108.2.7.1_SE_06282016.zip  ...  Click here for Release Note bacnet 3.7.108.3 baja 3.7.108.3 box 3.7.108.1 eibnetip 3.7.108.2 hx 3.7.108.1 mbus 3.7.108.3 ndriver 3.7.108.1 pdf 3.7.108.1 seriesTransform 3.7.108.1 weather 3.7.108.1   Consolidated_Patches_3.8.41.2.9.1_SE_06282016.zip   ...  Click here for Release Notes bacnet 3.8.41.13 baja 3.8.41.2 bajaui 3.8.41.2 chart 3.8.41.1 crypto 3.8.41.1 eibnetip 3.8.41.4 hx 3.8.41.1 kitControl 3.8.41.1 mbus 3.8.41.4 nAnalytics 3.8.41.6 niagaraDriver 3.8.41.1 pdf 3.8.41.2 seriesTransform 3.8.41.2 vykonPro 3.8.41.2 weather 3.8.41.1 web 3.8.41.1           ********* Previous Release History ********* Consolidated_Patches_3.7.108.2.7_SE_02092016.zip  ...  Click here for Release Note bacnet 3.7.108.3 baja 3.7.108.3 box 3.7.108.1 eibnetip 3.7.108.2 hx 3.7.108.1 mbus 3.7.108.3 ndriver 3.7.108.1 pdf 3.7.108.1 seriesTransform 3.7.108.1       Consolidated_Patches_3.8.41.2.7_SE_02092016.zip   ...  Click here for Release Notes bacnet 3.8.41.12 baja 3.8.41.2 bajaui 3.8.41.1 chart 3.8.41.1 crypto 3.8.41.1 eibnetip 3.8.41.4 hx 3.8.41.1 kitControl 3.8.41.1 mbus 3.8.41.4 nAnalytics 3.8.41.1 niagaraDriver 3.8.41.1 pdf 3.8.41.2 seriesTransform 3.8.41.2 vykonPro 3.8.41.2 web 3.8.41.1 Consolidated_Patches_3.8.41.2.9_SE_04052016.zip   ...  Click here for Release Notes bacnet 3.8.41.13 baja 3.8.41.2 bajaui 3.8.41.2 chart 3.8.41.1 crypto 3.8.41.1 eibnetip 3.8.41.4 hx 3.8.41.1 kitControl 3.8.41.1 mbus 3.8.41.4 nAnalytics 3.8.41.6 niagaraDriver 3.8.41.1 pdf 3.8.41.2 seriesTransform 3.8.41.2 vykonPro 3.8.41.2 web 3.8.41.1   Consolidated_Patches_3.6.407.2.9_SE_02092016.zip  ...  Click here for Release Notes Consolidated_Patches_3.6.407.2.9_SE_02092016.zip  ...  Click here for Release Notes

Issue Are there any advantages for assigning large key/card numbers directly to individuals rather than using key/card translations tables? Environment I/NET Site define card translation, card number=individual number Cause Client is using same facility code but card numbers are not continuous ranging from 1000 to 4000 and 54000 above. In case the quantity of cards go beyond 32000 is it possible to add these cards to I/NET since each tenant can only take 32000 cards? Having cards with numbers both below 32000 and above, do I have to define card translations for both?. Resolution Large Card support allows you to: Order cards with numbers greater than 32000 Enable individuals to have multiple simultaneous cards during card replacement projects Allows you to replace an individuals card without creating a new individual in the I/NET system INET does support up to 6 million cards but here is the catch. It is 32,000 individuals per tenant, and up to 64,000 individuals per door if you have an SCU or 7920 (with that 48K memory board attached). What this means is each tenant group can be up to 32,000 individuals. You can put cards in, as long as their in the same facility code to make the 32,000 individuals limit. If you define card translation, then you are able to go over the 32000 as far as the card number. 32,000 is the individual number with a standard 26-bit Wiegand card with the max card number is 65,535. So if you do large number the 32,000 individual number could be a card that actually has 65535 as the card number. For Example you have cards 1 through 32,000 but missing 10,001 through 10,999, then you will have to have to define card translation so you can have card numbers greater than 32,000. 32,000 is the total for individuals. But if you are using Card number equals individuals, it will not accept anything over 32000. it will only work if you are using big card numbers.   Go to TCON 300, page 9-5 (INET Seven Technical Reference Guide) for more information.

Issue Language Packs are required for each new release of SmartStruxure Environment EcoStruxure Building Operation Cause On each Change of revision, Maintenance, Service Pack, Hotfix or New Release requires the need for new Language Package Resolution The Language Pack is built for each specific version of Building Operation. There must be a language pack specifically built for each build, i.e., for 1.5.0.3003 you need a language pack built for that specific hotfix 1.5.0.3003 version. Example: One language pack is needed for Building Operation 1.5 and another language pack is required for Building Operation 1.5.1. Language Packs are available on the Exchange Extranet   For further information on Language Packages and how to install then refer to the Online Help Topic; Language Packages For more information on creating specific Language packages, please contact your corresponding regional category manager via the following email addresses: Americas: Americas.EcoStruxureBuilding@schneider-electric.com  EMEA: EMEA.EcoStruxureBuilding@schneider-electric.com  Asia Pacific: AsiaPac.EcoStruxureBuilding@schneider-electric.com

Issue Replaced a Niagara R2 UNC with a Jace-645 embedded with R2.  LON communications was stable at first but now it is intermittent.  Environment Niagara G3 - AX version 3.6.47 or higher Niagara R2 version 535 Cause The intermittent LON communications issue was identified and a supporting jar file in R2-535 needs to be upgraded. Resolution Replace the lonworks jar file with this updated version:   lonworks-2.301.535c

Issue After an upgrade to Vista 5.1.5 the LNS port in Vista is offline and nothing is communicating. Downgrading back to Vista 5.1.4 the LNS port comes back online. Environment Vista Server 5.1.5 Cause Vista Server 5.1.5 is not communicating to the LNS server properly. Resolution Vista Server hotfix 14 addresses this error within Vista Server 5.1.5. Please use the following steps to correct this issue: Download TAC Vista Server 5.1.5 Hotfix 14 from The Exchange Download Center. Run the TACVista515HotFix51514.exe file. Reboot the machine.

Issue Missing LNS plugins for  EcoStruxure Buildings Operation Workstation Product Line EcoStruxure Buildings Operation Environment Building Operation Workstation Cause Plugins for EcoStruxure Buildings Operation are not included in these releases. Resolution Download the TAC Vista 5.1.9 tool pack and this will install the 100 series controller plugin and Z-Builder programming tool. Once this is installed EBO will be able to access these plugin when used with Open LNS. Download the TAC Vista 5.1.9 Toolpack - Software from Exchange Extranet. Direct Download also provided. 

Issue LED number five on my 7716 flashes constantly what does this mean? Environment I/NET Site Cause LED number five on my 7716 flashes constantly what does this mean? Resolution This indicates it is transmitting data to the HHC port. The unit is design to do this even if the HHC is not connected. Read more about it in TCON096

Issue What is LANMon and how do I use it? Product Line TAC INET Environment I/NET Controller LAN 78010 Model TAP Cause Further analysis is required to establish physical layer (LAN) issues, which may include some of the following: Abnormally large number of LAN Reconfigure messages Controllers going offline individually or in groups and sometimes all together Large numbers of Station Lost/Restore Messages Frequent problems connecting to controllers and data interruption It is strongly recommended that you look at these issues prior to using LANMon.  Refer to I/NET Physical Layer Issues for rectification and recommendations of these Physical Layer Issues. Another form of analysis is to look at your Processor and LAN loading for each of your controller LAN devices.  Refer to I/NET Configuration Status parameters: Processor Loading and LAN Loading (Percentages (%)) for further information on this. Resolution LANMon 3.0 is a utility program used to perform communications capture and analysis functions on the I/NET controller network. The LANMon utility consists of a firmware program which is executed on a 78010 Tap and a .EXE program which is run on a PC. The Tap running the LANMon firmware connects to the RS485 I/NET controller LAN and listens to the communications traffic on the LAN. The Tap receives and translates the communications to a continuous ASCII stream of data which it sends to the LANMon PC using the RS232 channel. Download TCON301 which describes the installation, configuration and operation of LANMon. Click here to download the LANMon application. EPROM is available through either your logistic channels (Australia Only) or alternatively refer to Using the LANMON 3 tool with a 78010 TAP with a MIP01 board attached on how to use a MIP01 to achieve the same function. After capturing your LANMon files, you can then send your captured files to Product Support for further analysis if required or use Decoding LANMON 3 errors to assist in decoding the capture. Below is an image showing the basic LANMon equipment:

Issue Do I need a LAN System Configuration for CFR implementation? Environment Cyberstation 1.7X, 1.8X, 1.9X Cause Do I need a LAN System Configuration for CFR implementation? Resolution The Standalone CyberStation configuration does not support the CFR Compliance Pack. For more information download the Continuum CFR Compliance documents below. Continuum CFR Compliance Pack - Life Sciences Solutions FDA Code of Federal Regulations 21 CFR Part 11

Issue  If JAVA 7 update 25 is installed, web browser users who login with a Workbench profile (which uses JAVA applets) are affected. The web applet is prevented from being started, and the browser appears to stop loading the Niagara user interface. Environment I/A Series G3, all versions All browsers may be affected JAVA 7 update 25 Cause Oracle has just released JAVA 7 update 25 which appears to cause the I/A Series Niagara web applet to fail. This issue may affect your customers who accept the default automatic JAVA upgrade. Resolution See TPA-IA-13-0007.02 for details. Patches are available for the following builds: 3.5.39 with security patches 3.6.47 with security patches 3.6.305 3.7.46 Download and install wbapplet.jar for all 3.5 and 3.6 stations or web.jar for 3.7 stations. Update baja.jar and fox.jar for all stations. Maintenance builds are also available for download from The Exchange Download Center.  These builds include all previous security patches plus the patch to address the JAVA 7 Update 25 issue. 3.5.406 (also referred to as AX-3.5u4) 3.6.406 (also referred to as AX-3.6u4) 3.7.106 (also referred to as AX-3.7u1) The I/A Series G3 maintenance builds and patches can be downloaded from Exchange Extranet. I/A Series G3 Revision Java 7 Update 25 Patches 3.5.39 with security patches Java7Update25_wbapplet_patches_3.5.39.zip 3.5.403 No patch available … upgrade to 3.5.406 maintenance build required 3.5.406 Released Schneider Electric maintenance build includes patches 3.6.47 with security patches Java7Update25_wbapplet_patches_3.6.47.zip 3.6.305 Java7Update25_wbapplet_patches_3.6.305.zip 3.6.406 Released Schneider Electric maintenance build includes patches 3.7.46 Java7Update25_wbapplet_patches_3.7.46.zip 3.7.106 Released Schneider Electric maintenance build includes patches Note: Schneider Electric strongly encourages customers to upgrade to the latest maintenance builds to take advantage of additional security enhancements as well as module updates. Follow the instructions contained in TPA-IA-13-0007.02 for the version installed. Remember to clear cache on the client workstation after updating! Alternative workarounds are: Edit user account to use HX profile. This does not use JAVA applets so does not require JAVA plugin. (Mobile profile in AX 3.7 should not be affected either). Downgrade JAVA plug-in back to JAVA 7 update 21. This will require accessing Oracle JAVA archive and creating a free Oracle login to access the installer Try this link to the Oracle JAVA archive.

Issue It is possible to edit a database offline using the MNet-CI that is installed as a part of PSI 4.1? Environment PSI 4.1 MNet-CI Cause The templates and default database files are not installed by the PSI 4.1 installer.  Resolution The templates and default database files, PSIv4.10_MN-CI_Templates.zip can be downloaded from Extranet. Install the templates in the "mnetci" folder and the database folder in the PSI parent folder.

Issue Alarms stops coming into Vista from Xenta 280/300/401 in the Lonworks network under a Xenta 913 or a Xenta 701. Xenta 280/300/401 controller goes offline/online in Vista. Unable to disable an alarm from a Xenta 280/300/401 that are under a Xenta 913 running as Xenta Server in Vista. Product Line TAC Vista Environment TAC Vista TAC Xenta 913 TAC Xenta 701 TAC Xenta 401 TAC Xenta 301 TAC Xenta 302 TAC Xenta 281 TAC Xenta 282 TAC Xenta 283 Cause There is no support for adding Xenta 280/300/401 to the Lonworks network under a Xenta 913/Xenta 701 running as Xenta Servers in Vista (even though if it is possible to do it in the software). Resolution Use a different Xenta Server that supports adding programmable Xenta controllers in the Lonworks network. Please see the table in chapter 1.1 of the TAC Xenta Server - Networks Technical Manual or Xenta Server version 5.1.5 and after Major Features.

Issue Customer wants UNC to calculate times to turn outdoor lights on and off. Environment I/A Series (Niagara) R2 (any version) Cause Customer request for Scheduling functions based on SunRise and / or SunSet. Resolution There is a program called "SunClock" that be used for that purpose. Here is a brief overview of using program modules, if you are not familiar with their use. Create a folder, such as MyProgLib, for holding your program modules under the Niagara release folder: Extract the SunClock.sns file from the attached zip file and place it in the folder you created. Open WorkPlace Pro and open the UNC station into which the program module is to be placed. Open the Local Library and navigate to the folder you created in step 1 above. Copy the SunClock.sns module. Paste the module into the desired container within the UNC station. The SunClock program module has the following outputs: sLights        BooleanStatusType     Status Output On between LtsOn and LtsOff times     pLtsOn         BooleanPriorityType   Priority Output to turn lights on pLtsOff        BooleanPriorityType   Priority Output to turn lights off SunRiseTime    DateTimeType          Calculated Sunrise Time SunSetTime     DateTimeType          Calculated Sunset Time LtsOn          DateTimeType          Calculated Lights On Time LtsOff         DateTimeType          Calculated Lights Off Time The program uses the following properties to control its operation: LtsOnPriority          Priority level for turning lights on LtsOffPriority         Priority level for turning lights off Latitude               Geographic Latitude of location Longitude              Geographic Longitude of location SunRiseOffset          Minutes before sunrise to turn lights off SunSetOffset           Minutes after sunset to turn lights on DSTEnable              Enable Daylight Savings Time calculation DSTBeginWeekOfMonth    Week of month that DST starts, 1=first DSTBeginDayOfWeek      Day of week that DST starts DSTBeginMonth          Month of year that DST starts       DSTEndWeekOfMonth      Week of month that DST ends, 5=last DSTEndDayOfWeek        Day of week that DST ends DSTEndMonth            Month of year that DST ends Notes:  Enter Latitude as a positive number for locations in northern hemisphere Enter Longitude as positive number for locations west of prime meridian  Enter negative offsets to set control times after sunrise / before sunset      

Issue Is there a list of hardcopy forms or worksheets that can be used to develop data-trails for Job Projects? Environment I/NET System Design & documentation Cause These forms can help in the process of design, checkout, and as-built documentation. Resolution TCON 157 "Forms and Worksheets" contains I/NET Building Automation forms. You will find forms to set up Sensors, Controllers, Actuators, Docutrend, DDC, Time schedules, ASC Parameters, UCIs and UCs, and more in this TCON.

Issue Requirement for a demonstration license for the OPC Server to get an idea about how it functions and to demonstrate to potential customers. Environment Continuum OPC Server Cause Require demonstration license for the software. Resolution There is a one hour demonstration mode that the software goes into if there is no valid license found. This should provide enough time for demonstration purposes. When starting the application without a valid license the below dialog is displayed.   You can download the Continuum Controller OPC Server from the downloads website at this link.

Issue Is the point address automatically stored in Docutrend? Environment I/NET site Cause Is the point address automatically stored in Docutrend? Resolution No. The point address is not sent to Docutrend. Refer to TCON 084 or TCON 210.

Issue Is the new PSI / XPSI rev 4.1 compatible with Windows XP and Vista? Environment PSI / XPSI rev 4.1 Windows XP and Vista Cause Install PSI / XPSI rev 4.1 in a Windows XP or Vista Operating System (OS) Resolution The new PSI / XPSI rev 4.1 is compatible with Windows XP and Vista. Download PSI rev 4.1 from The Exchange. The zip file includes an installer and a READ.ME file that includes Release Notes and Installation Instructions. Note that the Patton Electronics RS-232 / RS-485 converter that has been widely used with the earlier versions of PSI (3.13) will not work with the new PSI / XPSI rev 4.1.  The B&B Electronics model USOPTL4 USB converter has been successfully tested with PSI / XPSI rev 4.1. Other recommended converters are listed in the Release Notes.