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Important Announcement: Community Back to Full Functionality

Dear Members, we are thrilled to announce that our Community is back to full functionality and that posts publication is now enabled again! We appreciate your patience during the last weeks. Learn more about our Community Guidelines. Thank you, Schneider Electric Community Team.

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Unable to connect with DCT to log in MicroSmart MSC-NC

Issue Unable to connect with DCT to log in MicroSmart MSC-NC Environment MSC-NC MSC-NCM MSC-DCT Cause Flash Memory got corrupted. Resolution Reloading Flash Memory on an MSC-NC (M) Power down; jump J1 (near processor); power up. Can DCT connect? If so, remove J1 jumper Do Alt-L to start Load Flash ROM installation If unable to connect with DCT, will need to consider replacing/repairing unit.
View full article
Picard Product_Support
‎2018-09-06 01:27 PM

on ‎2018-09-06 01:27 PM

Labels:
  • TAC IA Series
834 Views

Replacement Analogue Timeswitch for Satchwell SVT4201, CSC 1776, CSC 1777, CSC2776 or CSC2777 Controller.

Issue Need to replace Analogue Timeswitch for Satchwell SVT4201, CSC 1776, CSC 1777, CSC2776 or CSC2777 Controller. Environment SVT4201 CSC1776 CSC1777 CSC2776 CSC2777 Analogue Timeswitch. Cause Faulty Timeswitch requires replacement. Resolution Replacement Analogue Timeswitch for Satchwell SVT4201, CSC1776, CSC 1777, CSC2776 or CSC2777 Controller is part number 561-9-260.
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Picard Product_Support
‎2018-09-06 01:22 PM

on ‎2018-09-06 01:22 PM

Labels:
  • Field Devices
875 Views

Satchwell Climatronic Controller displays TEST on Liquid Crystal Display screen.

Issue The word TEST is displayed on the Liquid Crystal Display screen of a Satchwell Climatronic Controller when first powered up during initial installation preventing it from being commissioned. Environment Satchwell Climatronic CSC5252 CSC5352 CXR5805 CXT5605 CZT5305  Controller Display TEST LCD Screen Cause The cause of the word TEST being displayed on the Liquid Crystal Display screen of a Satchwell Climatronic Controller when first powered up during initial installation and preventing it from being commissioned is normally due to a micro processor programming error occurring during the course of production. Resolution There is no field remedy that can be applied to a Climatronic Controller displaying the word TEST on the Liquid Crystal Display screen that will enable it to be commissioned successfully. The Controller should therefore be returned to the vendor for replacement under the terms and conditions of the warranty applicable at the time of purchase.
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Picard Product_Support
‎2018-09-06 12:50 PM

on ‎2018-09-06 12:50 PM

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  • Field Devices
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