Issue Microsoft Security Update KB2744842, issued on September 21, 2012, prevents Internet Explorer 9 from remotely executing possibly malicious executable code contained in web pages. This security update prevents the Java applets used to display the G3 graphics from being downloaded into the browser.  After this security update is installed the graphic page will be displayed as a blank white page with or without a boxed red X in the upper left corner of the graphic page. For more information on the vulnerability, refer to Microsoft Security Bulletin MS12-063, available from the Microsoft web site. Use of alternate web browsers such as Google Chrome or Mozilla Firefox are not affected by the installation of this update. Environment I/A Series G3 ENS or ENC with web access Internet Explorer 9 being used to display the graphics pages. Cause Microsoft security update prevents Internet Explorer 9 from executing potential malware infected modules. Resolution If the ENC or ENS station is running the I/A Series G3 software release 3.4 or earlier, there is no module upgrade available to correct the issue.  A new web.jar module is available that allows Internet Explorer 9 to download and execute the Java applets used when displaying I/A Series G3 graphics. If the site is running G3 release 3.5.34, you will need to upgrade to release 3.5.39 with the latest security patches before installing the 3.5.403 web.jar file. If the ENC or ENS station is running I/A Series G3 release 3.5.39, upgrade the web.jar to release 3.5.41.1.  If the ENC or ENS station is running I/A Series G3 release 3.6.x, upgrade the web.jar to release 3.6.48.1. The upgraded web jar files are available on The Exchange Download Center. After installing the new web.jar module, the following cache folders must be cleared on any computer that has been used to attempt to view the G3 graphics from an unpatched G3 station running on an ENC or on an ENS-1 system. Clear the IE9 "temporary internet files" cache using the following procedure: From within Internet Explorer 9, select Internet Options from the Tools menu. On the General tab, select Browsing History then click [Delete]. Uncheck all check boxes except "Temporary internet files" then click [Delete]. Close the Internet Options window. Delete the wbapplet cache folder.  The location of the folder is  //users//niagara where is the login name of the current Windows user.  This folder can be accessed by typing the location into the Windows search box on the Windows Start menu. Clear the Java browser cache using the following procedure: Open Java from the Windows control panel. Click the [About] button on the General tab to verify what version of Java is installed. If running Java 6, On the General tab, in the "Temporary Internet Files" section of the window, click [Settings] then in the "Delete Temporary Files" window, make sure that "Downloaded Applets" and "Downloaded Applications" checkboxes are checked then click [ok] to delete the files.  When the delete process is complete, click [ok] to exit.. If running Java 7, On the General tab, in the "Temporary Internet Files" section of the window, click [Delete Files...] then make sure that "Downloaded Applets" and "Downloaded Applications" checkboxes are checked then click [ok]. Close the Java Control Panel window.  Note: These three caches must be cleared regardless of the browser being used if the web.jar file is been updated on the ENS or ENC being accessed.  If accessing some systems with the old web.jar file and some systems with the new web.jar file, it may be necessary to clear these caches any time you switch from accessing a system with the old web.jar file to a system with the new web.jar file.    There are two ways to resolve the issue when running G3 release 3.4 or earlier: Upgrade the installation to a newer I/A Series G3 software release (3.5.x or 3.6.x or when available, 3.7.x).  This is the preferred option because these newer releases correct many known issues with the release 3.4 and earlier versions. Use a browser that is not affected by the Microsoft Security update.  The known unaffected browsers include Mozilla Firefox, Google Chrome and Microsoft Internet Explorer version 7 or 8.

Issue Unable to access to JACE-645 via its Ethernet Port. The following is seen when connected to the JACE's Serial Shell. Product Line TAC I/A Series Environment JACE-645 (TRD-T-645) Cause The boot sector of the nand flash has become corrupt and/or the nand flash chip may have failed. Resolution The unit cannot be recovered in the field. The options are: An attempt can be made to re-image the unit but this may not be always successful. Contact Product Support for further details. Replace the unit. Refer to PA-00502 - End of Commercialization for JACE 600 and JACE 700 for replacement options.

Issue USB LON adapter from Echelon (PS3 Part Number:ECH-75010R) is not recognized by Workplace Tech. Environment USB LON adapter (ECH-75010R) Workplace Tech Cause The ldv32.dll file (Open LDV driver) loaded with Workplace Tech (located in C:\Program Files\WorkplaceTech directory) is an older version of the driver and it does not support USB interfaces. Resolution Download the latest version of the LDV driver (153-0212-01A_OpenLDV340.exe) The latest version of the LDV driver can be downloaded from the Echelon website (www.echelon.com) and it contains support for USB devices. In order to download from Echelon’s website, a (free) user account is required. Once it is created, proceed to “Recommended Downloads” and the LDV driver will be listed (towards the bottom) as "OpenLDV 3.4 Network Drivers for Windows Vista/XP/2000/Server 2003 (includes drivers for i.LON 10/100/600 RNI, PCLTA-20/21, PCC-10, and U10/20". The LDV driver is also posted on The Exchange Download Center. Install the new LDV driver Copy the ldv32.dll file from the C:\lonworks\bin directory, and paste it into the C:\ProgramFiles\WorkplaceTech directory. This driver is required for Workplace Tech version 5.6 or earlier. After installing the driver, Workplace Tech will now recognize the USB adapter.

Issue Does the LCM driver support tunneling? Product Line TAC IA Series Environment R2 UNC with LCM driver Cause Tunneling is needed to make programming changes to the LCM's. Resolution It is possible to tunnel through the UNC to the LCM's, but it requires an RS-232 connection from the UNC to one of the LCM's.  See the LCM Integration Guide F-27422-2 for details.

Issue Troubleshooting guide for LON bus communications Environment MNL controllers (MNL-50, MNL-100, MNL-110, MNL-130, MNL-150, MNL-200, MNL-V1R, MNL-V2R, MNL-V3R) Cause Troubleshooting guide for LON bus communications Resolution TPA-RKFD-09-0011.00 is a checklist which provides several settings/configurations to review when faced with a communication problem at the controller level. The content was compiled from different resources, summarized, and laid out in an easy-to-use manner so as to provide a quick-reference document.

Issue There is an adapter which allows for connection between the USB port of a laptop or computer to Micronet via a MicroNet 2000 MN-Sx sensor. Environment MicroNet 2000 software (MN-CI, MN Flow Balance) MicroNet 2000 controller with attached sensor (MN-S, MN-SO, MN-SDK) Cause Computer without a serial port Resolution This connection requires the use of both part numbers MN-CIM (MicroNet Controller Interface Module) and UC232A (USB to Serial Adapter). The UC232A adapter can be attained from B&B Electronics. (NOTE: MN-CIM is obsolete as of December, 2011. See Product Announcement PA-000164. There is no functional replacement available) Steps: Load the UC232A driver Select unused Com port in setup (can not conflict with any other ports being used) Reboot computer

Issue The MNB-70 firmware upgrade displays version v1.130 during the upgrade process when upgrading to v1.430   The firmware included with WorkPlace Tech 5.8.5 will display the correct filename (MNBU70-01430.bin) however the version will indicate v1.130 within the WorkPlace Tech Commissioning Tool. The firmware included with the MNB Series v1.430 Firmware Pack extractor will display an incorrect filename (MNBU70-01130.bin) as well as indicate v1.130 within the WorkPlace Tech Commissioning Tool. Product Line TAC IA Series Environment I/A Series MNB 70 I/A Series WorkPlace Tech 5.8.5 I/A MNB Series v1.430 Firmware Pack extractor Cause An incorrect version of firmware for the I/A Series MNB-70 controller has been included with the WorkPlace Tech 5.8.5 distribution and the MNB Series v1.430 Firmware Pack extractor both released in mid-July 2013. Resolution Replace the existing MNB-70 firmware file with an updated version: Locate and delete the existing MNB-70 firmware files (where applicable): MNBU70-01130.bin MNBU70-01430.bin The firmware files are typically located … Windows XP \Documents and Settings\All Users\Application Data\WorkPlace Tech\Firmware Windows 7 \Program Data\WorkPlace Tech\Firmware Download the updated MNB Series v1.430.A Firmware Pack extractor from The Exchange Download Center: MNB Series v1.430.A Firmware Pack - BTL Compliant.exe Execute the extractor and the files will be extracted to the firmware directory for use with the WorkPlace Tech Commissioning Tool.

Issue When the GCM has been configured to send a COS alarm, a null pointer exception similar to the one shown below is seen in the output window when an alarm is activated. “ERROR [17:15:39 16-May-13 CDT][gcm.unsolicited.com1] Exception java.lang.NullPointerException in Unsolicited message processing” The alarm is not processed by the ENC nor sent to the alarm console with the COS alarm’s message. The return from alarm is processed and seen in the alarm console. The return from alarm does not have a COS message associated within the GCM COS block. Environment I/A Series G3, GCM driver Cause The alarm is not being processed and routed properly by the tacGcm driver. Resolution The tacGcm 3.6.47.4 module corrects driver's alarm processing.  The tacGcm 3.6.47.4 module can be downloaded from The Exchange Download Center.

Issue When the GCM has been configured to send a COS alarm, a null pointer exception similar to the one shown below is seen in the output window when an alarm is activated. “ERROR [17:15:39 16-May-13 CDT][gcm.unsolicited.com1] Exception java.lang.NullPointerException in Unsolicited message processing” The alarm is not processed by the ENC nor sent to the alarm console with the COS alarm’s message. The return from alarm is processed and seen in the alarm console. The return from alarm does not have a COS message associated within the GCM COS block. Environment I/A Series G3, GCM driver Cause The alarm is not being processed and routed properly by the tacGcm driver. Resolution The tacGcm 3.6.47.4 module corrects driver's alarm processing.  The tacGcm 3.6.47.4 module can be downloaded from the Buildings Download Center.

Issue The Echelon LonTalk PCC-10 PCMCIA Network Adapter will not work with a Dell E6410 laptop. Product Line Satchwell MicroNet, Satchwell Sigma, TAC IA Series, TAC Vista Environment Echelon LonTalk PCC-10 PCMCIA Network Adapter Dell E6410 laptop Cause Dell E6400 Chipset Resolution To correct this, an entry needs to be added into the Windows registry. Option 1 Download a Windows registry import file from The Exchange. Navigate through Products > Satchwell > Sigma or MicroNet > Downloads > Hot Fix (Or you can download the file here RegedittoaddPCMCIACard.zip). Once downloaded, double click the file and the entry will automatically be added. Reboot the computer before the entry is read. Option 2 Manually add the entry into your registry. Use caution when making changes to the Windows registry. Mistakes can be fatal to the operating system. To manually add the entry, carry out the following: Go to Start > Run and use “regedit” to open the Windows registry. Navigate through to HKEY_LOCAL_MACHINE\SYSTEM\ CurrentControlSet Services Pcmcia Parameters Add a new DWORD entry called “IrqRouteToPciController” Modify the new entry and give it a hexadecimal value of 8 Reboot the computer before the entry is read. If option 1 or 2 do not resolve the issue, it may be necessary to perform the following:  Option 3 Open the registry editor. Go to the registry entry HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{68EE3401-D4CA-11D3-8DBB-0060082936F2} or HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{68EE3401-D4CA-11D3-8DBB-0060082936F2}\0000 and look for the key name "PcmciaExclusiveIrq". Delete the key name "PcmciaExclusiveIrq" (If it exists). You may need to reboot the PC. Further information may be available in the Echelon Knowledge Base on the Echelon website. This information can be found in Solution: KB763. For more information, please refer to TPA-SACH-10-0009.00 - LON PCC-10 PCMCIA Card with Dell E6410 Laptop

Issue Structured SNVTs disappear from database following a LearnNv. Product Line TAC IA Series Environment G3 versions 3.6.406, 3.7.106, 3.8.37 Cause Modifications made to the LonWorks jar. Resolution Download and install the new LonWorks jar for the revision in question. See Lonworks 3.8 to obtain the latest LonWorks modules.

Issue Standard Applications for I/A Series Micronet BACnet (MNB) controllers Product Line I/A Series Environment I/A Series WorkPlace Tech 5.x and above I/A Series MNB controllers Cause A library of standard pre-engineered applications for MNB controllers is available. These can be modified and used as a reference for creating MNB applications. Resolution The library of standard applications can be downloaded from Exchange Extranet. Below is a list of the applications available for downloads.  DUI Application Stencil Operation Guide Application Objects Visio Stencil (Includes DUI_App) Applications - BACnet Zone, VAV, and Unitary Applications using SP and SPP Momentary Start/Stop Object Application Operation Guide Application - BACnet Zone Controller Applications Application - BACnet VAV Box Applications Application - BACnet Unitary Applications Stencil - Application Stencils Application - VAV_Staged_Heat.vst Application - FC_1DX_1EH.vst Application - FC_1PropCL_1PropHT.vst Application - FC_2Pipe_2PosHC_wCO.vst Application - All BACnet Unitary Applications.zip Application - All BACnet VAV Box Applications.zip Application - VAV_Cooling_Only.vst Application - VAV_Floating_Heat.vst Application - AHU_HeatPump.vst Application - VAV_Parallel_Fan_Staged_Heat.vst Application - VAV_Parallel_Fan_Floating_Heat.vst

Issue Not generally available Product Line Field Devices Environment I/A series Field device Cause Information not provided with the documentation supplied. Resolution The STR800 Series User manual can be downloaded by selecting this link. The STR800 Temperature Sensor RoHS Certificate can be downloaded by selecting this link. The STR800 Wall Module Specification Sheet can be downloaded by selecting this link. Other STR800 documentation is available on the Schneider Download Center.

Issue There is a compatibility issue between Revision 2 MNL controllers and S-Link sensors. This incompatibility is noticed when a later production S-Link sensor is connected to an older Revision 2 controller. When the sensor is connected to the controller, 88.8 appears on the sensor’s display window along with all of the other LCD icons. The display never recovers from this mode, which makes the sensor non-functional. Product Line TAC IA Series Environment MN-Sx sensors MNL-10Rx1 and MNL-20Rx1, where x denotes profile type (F, H, R) MNL-V1RV1, MNL-V2RV1, MNL-V3RV1 Cause New MN-Sx production S-Link sensor firmware is not compatible with older Revision 2 MNL controllers. Resolution Newer model S-Link sensors have been released to address this issue. The new part numbers are MN-S1-2, MN-S2-2, MN-S3-2, MN-S4-2, and MN-S5-2. The MN-Sx-2 model line was designed and verified to work with older Revision 2 controllers.  Reference TPA-RKFD-09-0028-00 for more details. Please note that the new MN-Sx-2 S-Link sensors are only for use with older Revision 2 controllers.

Issue Replacement for discontinued I/A Series hardware UNC-410, UNC-520, ENC-410 & ENC-520 Product Line TAC IA Series Environment I/A Series R2 Universal Network Controllers UNC-410 and UNC-520 I/A Series G3 Enterprise Network Controllers ENC-410 and ENC-520 Cause Due to component availability, the following UNC/ENC parts have been discontinued as of 1st December 2013.  Resolution Discontinued UNC/ENC controllers can be replaced with the JACE 603, JACE 645 controllers series. The JACE 603 and JACE 645 are the first network controllers that can run either R2 or G3 Niagara applications when a corresponding license is installed.  New sites and expansions – these Network Controller parts come with the same metal box enclosure as the products they replace: Retrofit applications – these Network Controller parts are a replacement board that fits into an existing UNC/ENC enclosure: Refer to PA-00251 for details.  *Note - The parts for new sites and expansions are not available for all regions. Contact your local Schneider Electric sales representative if you have any questions.  * Updated May 2015 The parts TRD-RB-603-R2 and TRD-RB-645-R2 are not longer available. See below for the equivalent parts. TRD-RB-603-R2 > TRD-RB-603 + TRD-R2-RB-6XX TRD-RB-645-R2 > TRD-RB-645 + TRD-R2-RB-6XX _______________________________________________________________________________________________________ * Updated March 2019 The JACE-603 and JACE-645 has been discontinued as of June 2018.  The recommended replacements are the EcoStruxure Building Operation AS-P or the I/A Series JACE-8000. Refer to PA-00592 I/A Series JACE 600 End of Commercialization. 

Issue Recommended USB to Serial RS-232 adapter Environment I/A Series R2 UNC’s, G3 ENC’s, MicroNet 2000 MN-CIM, and MicroSmart MSC-LIM. (NOTE: MN-CIM is obsolete as of December, 2011. See Product Announcement PA-000164. There is no functional replacement available) Cause PC or Laptop without RS-232 Serial Port (DB-9 male) connector. Resolution IOGEAR (p/n: GUC232A) has been validated to work in the following applications: 1. HyperTerminal  with a direct connection to the ENC/UNC’s serial port (COM1) using RS-232 adapter and Schneider Electric p/n: UNCC-405 (RJ-45 socket to DB-9 socket adapter, null modem) and CBL-RJ45-** (flat silver satin cable). 2. MN-CIM interface module for use with the TAC MicroNet 2000 series controller interface and Air Balance software. 3. MSC-LIM interface module for use with the DMS MicroSmart Controller Interface (equipment with a handheld port). Click here for product data sheet on the IOGEAR adapter

Issue Changing between view and edit modes using Workbench after adding a PxInclude object to a parent px file with a schedule causes Workbench to lockup and fail. A restart of the Workbench application is required. Environment TAC I/A Series G3 ENC-410, ENC-520, and Enterprise Network Server Cause Workbench failed to process the scheduler within the PxInclude. Resolution The issue has been resolved in bajaUi module versions 3.3.34.2, 3.4.64.1, 3.5.34.1 and higher.  The files, bajaui 3.3.34.2 is available for download from The Exchange Download Center.  Download the bajaUi version zip file for the required G3 build. Caution: Always backup the station database before performing any upgrade.   If Enterprise Network Server, stop running station and close the Workbench application.  Extract the file and replace the existing bajaUi jar file in the appropriate modules directory of G3. Start Workbench and start station if Enterprise Network Server. Use the Workbench Platform Software Manager to the upgrade the bajaUi module in ENCs as required.

Issue Can the actuator collar and set-screws for the VAV controllers (MNL, MNB, MicroNet 2000 product lines) be purchased separately? Product Line TAC IA Series Environment VAV controllers (MNL, MNB, MicroNet 2000 product lines) Cause Replace parts in the VAV (Variable Air Volume) controllers. Resolution Actuator collars and set screws for VAVs can only be purchased in a retrofit/enhancement capacity as detailed in Product Announcement 06-030. The part number for ordering is DCQC-234-10.

Issue Problem with Override control of BACnet Binary Output (BO) on IA Series BACnet Unitary, VAV and Zone controllers with firmware version 1.420 or earlier. When a BO override is released the value will not reflect the correct null state and may appear to still be in the previous state. After relinquishing the priority from the point, the actual Priority status shows up correctly as "Null". However, this is not reflected in the Building Operation Workstation "Watch" window. (Click on image below for larger view) Product Line TAC IA Series, EcoStruxure Building Operation Environment StruxureWare Building Operation 1.2 Automation Server BACnet Interface with MNB 1000 with MNB 300, MNB-Vx, or MNB-70. Cause When requesting the complete "Priority Array" for an output object, the values returned match their actual values, i.e. 0, 1 or "null". When requesting individual "priority array indexes" index numbers that are "null" will incorrectly return a 0 or a 1. Resolution MNB series V1.424 firmware for the VAV, Unitary, and Zone controllers resolves this issue. When an individual "priority array index" is requested, the priority input value of 0, 1, or “null” is returned. The issue only applies to the MNB-V1, MNB-V2, MNB-70, and MNB-300. The MNB-1000 does not have the "Priority Array" problem. The MNB series V1.424 firmware files are placed in the WorkPlace Tech firmware folder during the installation of WorkPlace Tech 5.8.2.

Issue Provide the information required to support ProView for LON with Niagara G3 and N4 Product Line TAC IA Series Environment I/A Series G3 (3.5.34 or higher) I/A Series Niagara N4 (4.1.27.20 or higher) ProView for LON (MNL-PROV-WAL) Cause Required files for configuring the ProView for LON display with G3 and N4. Resolution Support for ProView for LON with I/A Series G3 and N4 requires the download and installation of the Distech Controls EC-NET-AX Support Package and EC-Display Configuration files.  Those files are available for download from The Exchange Download Center. Download the following files. BCS Distech Controls EC-Display Configuration v3.4.369 Setup.zip Distech Controls EC-NET AX Support Pack v4.4.17198.1 Setup.zip Unzip the files and run the executables to install the Distech Controls EC-NET-AX Support Package and Distech Controls EC-Display Configuration files. Follow the instructions to install the version(s) required. Install the Distech distribution file into the ENC (if required) using the platform distribution installer. The distribution file will be located in the Distech Controls Files directory added to G3 or N4 during the installation process. Open the distechControls palette (LonWorks - Services container) and add the LonWorksWizardService to the Services. Open the Drivers - ConfigurableControllers container and add the EcDis210 device object to the LonNetwork. Commission the ProView device using the LON Device Manager. Right-click on the EcDis210 and select Views - Ec Dis Wizard to test the wizard connection and launch the display wizard.