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RyanSuar
Jin Kiat SUAR
Admiral
β€Ž2025-07-03
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RyanSuar
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SmartConnector Memory Cache

Can the items in the SmartConnector In Memory Cache be safely deleted?We have a site that has 2 EBO Enterprise Servers (connected to an Enterprise Cen...
EcoStruxure Building icon_circle SmartConnector Forum
1438 0 3

2023-03-23 02:52 AM

RyanSuar
/html/rank_icons/Admiral.png RyanSuar /html/rank_icons/SE-Employee.png

Erie Actuators Part Numbers with '-Z'

IssueNeed to replace discontinued Erie actuator model AH13U020-Z but unsure if the current model AH13U020 can be used as a direct replacementProduct L...
Knowledge Center icon_circle Building Automation Knowledge Base
1094 0 0

2019-11-20 02:06 PM

RyanSuar
/html/rank_icons/Admiral.png RyanSuar /html/rank_icons/SE-Employee.png

Unable to access to JACE-645 via its Ethernet Port

IssueUnable to access to JACE-645 via its Ethernet Port. The following is seen when connected to the JACE's Serial Shell.Product LineTAC I/A SeriesEnv...
Knowledge Center icon_circle Building Automation Knowledge Base
1447 0 0

2019-10-03 08:00 PM

RyanSuar
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Workstation error when logging into a remote Enterprise Server 'No val...

IssueWorkstation error when logging into a remote Enterprise Server. Enterprise Server has available client licenses.'No valid client license availabl...
Knowledge Center icon_circle Building Automation Knowledge Base
9653 3 0

2019-09-16 08:38 AM

RyanSuar
/html/rank_icons/Admiral.png RyanSuar /html/rank_icons/SE-Employee.png

Security Expert Download Service Download Frequency

IssueChanging the Download Service download frequency doesn't have any effect on how often downloads to controllers occur.Product LineSecurity ExpertE...
Knowledge Center icon_circle Building Automation Knowledge Base
1637 0 0

2019-08-14 08:37 PM

RyanSuar
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Security Expert Smartcard Readers support for DESfire EV2 Cards

IssueSecurity Expert Smartcard Readers support for DESfire EV2 CardsProduct LineSecurity ExpertEnvironmentSecurity Expert Smartcard ReadersDESfire EV2...
Knowledge Center icon_circle Building Automation Knowledge Base
1613 0 0

2019-07-09 01:13 AM

RyanSuar
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TimescaleDB Installation Errors

IssueTimescaleDB Installation Errors- ERROR: could not get 'pg_config --pkglibdir' : exec: "pg_config": executable file not found in %PATH%- ERROR: co...
Knowledge Center icon_circle Building Automation Knowledge Base
5207 0 0

2019-07-03 07:19 PM

RyanSuar
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Configuring Security Expert Readers

IssueConfiguring Security Expert ReadersProduct LineEcoStruxure Security ExpertEnvironmentSecurity Expert Smart Card ReadersCauseSecurity Expert Smart...
Knowledge Center icon_circle Building Automation Knowledge Base
7509 2 0

2019-06-30 07:47 PM

RyanSuar
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Website linked by a Hyperlink in EBO Workstation does not log off when...

IssueWhen a user logs on to Workstation and accesses the hyperlink, the website is displayed without prompt for login credentialsProduct LineEcoStruxu...
Knowledge Center icon_circle Building Automation Knowledge Base
2053 0 0

2019-05-03 01:49 PM

RyanSuar
/html/rank_icons/Admiral.png RyanSuar /html/rank_icons/SE-Employee.png

Identifying Security Expert Smart Card Readers firmware

IssueHow can the firmware version of Security Expert Smart Card Readers be determined.Product LineEcoStruxure Security ExpertEnvironmentSecurity Exper...
Knowledge Center icon_circle Building Automation Knowledge Base
2627 0 0

2019-04-03 09:30 AM

RyanSuar
/html/rank_icons/Admiral.png RyanSuar /html/rank_icons/SE-Employee.png

Enable incoming HTTP communication option is grayed out

Issue"Enable incoming http communication" option is grayed out and cannot be unselected.Product LineEcoStruxure Building OperationEnvironmentBuilding ...
Knowledge Center icon_circle Building Automation Knowledge Base
1453 0 0

2019-02-20 02:23 PM

Activity Feed
  • Liked DUIC-5P-12V Digital Input Expander and use with SpaceLogic Controllers for RandyDavis. β€Ž2025-07-03 05:30 PM
  • Liked Upgrading SBO 1.x or EBO 2.x licenses to EBO 2022 v4 or later for Gary. β€Ž2025-05-20 10:57 PM
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  • Liked EBO SAML Single Sign On Integration Guide with Azure for StephenYang. β€Ž2025-01-10 12:01 AM
  • Liked License requirements for standalone Automation Server for Product_Support. β€Ž2024-12-16 01:45 AM
  • Liked Debugging MP and RP controllers Modbus RTU for DavidChild. β€Ž2024-11-20 05:53 PM
  • Liked SmartConnector Success Kit for Daniel_Cerone. β€Ž2024-06-02 10:43 PM
  • Liked Integrating Windows Active Directory user accounts with EcoStruxure for Product_Support. β€Ž2024-03-24 07:55 PM
  • Liked TC900 Modbus bias, termination and number of devices for CraigEl. β€Ž2024-03-20 12:08 AM
  • Liked License Features list for version 3.0 and 4.0 Product names for RobertAndriolo. β€Ž2024-02-20 06:24 PM
  • Posted Re: SNMP Listener/ Smart Connector SNMP Extension on SmartConnector Forum. β€Ž2023-11-08 06:20 PM
  • Liked SpaceLogic controllers MPx/RPx do not support 802.1x network authentication for AbeMeran. β€Ž2023-06-08 05:59 PM
  • Got a Like for Workstation error when logging into a remote Enterprise Server 'No valid client license available. (Error -5: No such feature exists.)'. β€Ž2023-05-18 01:50 PM
  • Liked Alarm view - Triggered time and Timestamp for Product_Support. β€Ž2023-04-27 07:54 PM
  • Liked How is the Real Time Clock (RTC) maintained when a Automation Server loses power since there is no battery on the AS. for Product_Support. β€Ž2023-04-25 07:25 PM
  • Liked Offline activation of embedded licenses for Jonas_Brissman. β€Ž2023-04-11 06:24 PM
  • Liked Could not establish contact with License Server using SmartX Server for CraigEl. β€Ž2023-04-11 06:24 PM
  • Posted Re: SmartConnector Memory Cache on SmartConnector Forum. β€Ž2023-03-24 01:31 AM
  • Posted SmartConnector Memory Cache on SmartConnector Forum. β€Ž2023-03-23 02:52 AM
  • Tagged SmartConnector Memory Cache on SmartConnector Forum. β€Ž2023-03-23 02:52 AM
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