Issue
When a user logs on to Workstation and accesses the hyperlink, the website is displayed without prompt for login credentials
Product Line
EcoStruxure Building Operation
Environment
- Building Operation Workstation
- Microsoft Internet Explorer
Cause
EcoStruxure Building Operation software uses Microsoft Internet Explorer to present web pages. How the page logs on is an IE function and not a function of EBO Workstation
Resolution
- Log off from the web site before logging off from Workstation
- Configure Internet Explorer to delete browsing history on exit
- Go to Internet Explorer settings and then the Internet Options
- On the General tab, under the Browsing history, enable the checkbox for 'Delete browsing history on exit'
- (computer restart may be required)