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Website linked by a Hyperlink in EBO Workstation does not log off when user logs off from Workstation

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Website linked by a Hyperlink in EBO Workstation does not log off when user logs off from Workstation

Admiral RyanSuar Admiral
‎2019-05-03 01:49 PM

Last Updated: Guinan RandyDavis Guinan ‎2019-05-31 05:44 AM

Issue

When a user logs on to Workstation and accesses the hyperlink, the website is displayed without prompt for login credentials

Product Line

EcoStruxure Building Operation

Environment

  • Building Operation Workstation
  • Microsoft Internet Explorer

Cause

EcoStruxure Building Operation software uses Microsoft Internet Explorer to present web pages. How the page logs on is an IE function and not a function of EBO Workstation

Resolution

  1.  Log off from the web site before logging off from Workstation
  2.  Configure Internet Explorer to delete browsing history on exit
    • Go to Internet Explorer settings and then the Internet Options
    • On the General tab, under the Browsing history, enable the checkbox for 'Delete browsing history on exit'
    • (computer restart may be required)
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  • EcoStruxure Building Operation
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