Issue
Changing the Download Service download frequency doesn't have any effect on how often downloads to controllers occur.
Product Line
Security Expert
Environment
- Security Expert
- Security Expert Download Service
- Security Expert SP-C controller
Cause
The Download Retry Delay, under SITES | CONTROLLERS | CONFIGURATION, defines the frequency (in seconds) at which the software sends programming updates to the controller.
Changing this value to have the Download Service perform faster downloads to controllers when there are changes does not affect the Download frequency.
Resolution
The Download Retry Delay is a legacy setting and does not have any effect in the current release of Security Expert.
The Download Service checks through the list of controllers as fast as possible. If there is a change in the controller, the Download Service will attempt a download. No download will be attempted for controllers that have no changes.
Documentation will be amended to reflect this change.
