Issue
Workstation error when logging into a remote Enterprise Server. Enterprise Server has available client licenses.
'No valid client license available. (Error -5: No such feature exists.)'
Product Line
EcoStruxure Building Operation
Environment
- EcoStruxure Building Workstation
- EcoStruxure Building Operation License Administrator
Cause
Workstation is trying to check out a license from the local computer. The License Server is on the Enterprise Server computer and the Enterprise Server license has been activated on the Enterprise Server computer.
Resolution
On the Workstation computer, run the License Administrator and change the License server address from the default '@localhost' to the IP address of the Enterprise Server. Refer to License Server Address on Web Help.
- License server address default:
- Change to License Server IP address (example below):