Issue Is there a list of hardcopy forms or worksheets that can be used to develop data-trails for Job Projects? Environment I/NET System Design & documentation Cause These forms can help in the process of design, checkout, and as-built documentation. Resolution TCON 157 "Forms and Worksheets" contains I/NET Building Automation forms. You will find forms to set up Sensors, Controllers, Actuators, Docutrend, DDC, Time schedules, ASC Parameters, UCIs and UCs, and more in this TCON.

Issue Is the point address automatically stored in Docutrend? Environment I/NET site Cause Is the point address automatically stored in Docutrend? Resolution No. The point address is not sent to Docutrend. Refer to TCON 084 or TCON 210.

Issue Is it possible to use DC voltage to power the 7793, 7798, and the DPUs (7910, 7920)? Environment 7793 7798 7910 DPU 7920 DPU DC power Cause Although this is not the preferred method of powering these devices they are capable of this configuration. We strongly recommend the use of DC voltage be reserved for emergency backup power. Resolution The 7798B Controller, 7910, and 7920 DPUs can be powered by +24 VDC. The DC voltage should be at least +24 VDC - +27 VDC is best. Refer to the following TCONs for specific wiring detail and installation instructions: 7798B TCON 138 7910 TCON 116 7920 TCON 117

Issue Can an I/NET control system be connected to a Firefighters Smoke Control Station (FSCS)? Which I/NET product is often recommended as a Fire Alarm Panel (FAP) Interface? Environment I/NET FSCS UL 864 Cause Smoke control in an HVAC application. Resolution I/NET can be connected to a UL 864 listed panel providing contact inputs (for Lamps/Enunciator) and contact outputs delivering override switch status. Only the 7797-12-U8 is approved for use as the primary means of serial alarm reception in a listed smoke control system. Refer to TCON 231, Smoke Control Systems Manual, FSCS Interface Options for more details.

Issue If the HOA switch on my 7716 is NOT in the automatic position, can the software alert the host that this point is in manual override? Environment I/NET site with 7716 controllers, or other controller which have the HOA switch. HOA is short for Hand-Off-Auto Cause If the HOA switch on my 7716 is NOT in the automatic position, can the software alert the host that this point is in manual override? Resolution Yes, but the point(s) must be set up.  Example for 0000 DO HOA: Address: 0008 Type: DI/DA Class: Ext Point Name: HOA for 0000 DO Set Number of Bits = 2 Set State Description = AUTO, where State Descriptions are 1 Auto, 2 ON, 3 OFF For DA point, set Normal = Auto For more information, please refer to TCON096

Issue If the Filemaster workstation is "ON" but the Equalsrv is not available, will File Equalization still occur? Environment I/NET Site Cause If the Filemaster workstation is "ON" but the Equalsrv is not available, will File Equalization still occur? Resolution No, file equalization will not occur without Equalsrv. For more information, see TCON300.

Issue If the Filemaster workstation is powered off, will file equalization still occur? Environment I/NET file equalization Cause The filemaster is required for equalization. Resolution If the filemaster workstation is powered off, or if EqualSrv is not  available, file equalization cannot occur. Furthermore, other host  workstations will not be able to modify any of the equalized files. It is recommended that the filemaster workstation be powered by a uninterruptable power supply (UPS). See TCON 209, 1-13 for more information.

Issue IP routing information specific to each profile is stored where? Environment I/NET Site Cause IP routing information specific to each profile is stored where? Resolution It is stored in a *.DAT file. (TCON 209, Configuration Profiles,1-9)

Issue Need for a custom report for the customer, client, user. How to create custom reports. Product Line TAC I/NET Environment I/NET Seven system with the need for Reporting Cause Reports which come with I/NET Seven software preloaded reports may not give the desired report needed or wanted Resolution Clients or Customers often come up with specific reports needed for their site. PSS does not support custom reports, make custom reports for clients, or assist in the development or production of custom reports. You can understand, the report's clients are endless and we simply would be covered up with requests and changes at every site worldwide. It is recommended to take a look at TCON301 (TAC INET Seven Database Connectivity and Reporting) beginning on page 4-1 which explains SevenReports. It is also suggested to look at and compare the different tables and what information they contain. Here you can get a better understanding of reports and take a canned report.  the reports which are available on the install CD and change to fit the needs of your client. This is the fastest and best approach to the manufacturing of custom reports.

Issue What are the limitations of using ID Works with I/NET Seven? Can a "begin time" or an "end time" be assigned to a temporary card from ID Works (Card Access Control Data Entry)? Can an individual’s record be made a "DPU Resident" from ID Works? (I/NET Seven 1.0x) What is the format of the CardID entry in the ID Works system? Can assign PIN numbers be used with an ID Works system? Product Line TAC INET Environment I/NET Seven ID Works  -  For details of what version of Datacard ID Works Software integrates correctly with I/NET Seven refer to Datacard ID Works Software versions for integrating with I/NET Seven.  Cause I/NET Seven provides support for Datacard ID Works identification software. I/NET Seven provides a database view specifically designed for use with ID Works. This view contains tenant and individual data used by the ID Works Video Badging application. It allows you to add individuals, assign key/cards, edit individual parameters, or even delete individuals.  The limitations described below are imposed anytime that you use ID Works to modify your I/NET Seven access control system. Resolution The limitations described below are imposed anytime that you use ID Works to modify your I/NET Seven access control system. ID Works does not allow you to add or modify multiple cards for a single individual. ID Works does not allow you to remove a card from an individual without deleting the individual record in I/NET Seven. You cannot disable an individual’s card without disabling the individual in the I/NET Seven. You cannot create a new group or a new tenant from within ID Works. You cannot assign a begin time or an end time to a temporary card from ID Works – only dates can be entered. I/NET Seven will use a default time of 00:00 (Midnight) on the dates specified. If you need to change this default time, it requires you to go into I/NET Seven > Access > Individuals editor. You cannot make an individual’s record be DPU resident from ID Works. You cannot assign a decimal card number to an individual from within ID Works. The format for this entry has to be a hexadecimal number. You cannot set and individual’s APB scheme (i.e., hard, soft, or graced antipassback) from within ID Works. You cannot assign a PIN to an individual from within ID Works. These can be access via the I/NET individual editor. For further information refer to TCON301 Chapter 5.

Issue Command Error in AMT MCU lost in AMT Environment I/Net AMT Cause If the I/Site loses contact with its SCU and there are a Global / Indirect point associated with this unit a Command error will appear in AMT. Resolution There can be various reasons for a SCU to go offline, it can be either power loss or grounding problem. Check the unit and the cables, it can also be that the unit is broken and needs to be changed. Check TCON312 and TCON313 for installation help.

Issue Can expansion boards P8UI4AOC and P8UI4AOV be used with a 7718? Product Line TAC INET Environment I/NET Seven P8UI4AOC Expansion Modules P8UI4AOV Expansion Modules 7718 Process Control Unit (PCU) Cause In addition to the eight inputs and eight outputs on the base card, the 7716 supports the control of additional relay outputs and the monitoring of additional AI, DI, and PI inputs connected via the expansion port. These inputs and outputs occupy point addresses 0100 through 0107. Due to address limitations of the 7718, these expansion boards are not compatible with the 7718. Resolution Expansion boards P8UI4AOC and P8UI4AOV cannot be used with a 7718. Refer to 7718 Process Control Unit - TAC INET - Installation Guide TCON106 regarding supported Expansion Modules.

Issue I/NET - Temporary Individual download problem Environment I/Net Seven using Access Control with at least one host pc for making badges or used for Access Control editing. Cause Download of changes to Access cards or Individual information not getting to the controller right away. Resolution If you add a card to the system and want it to be temporary be sure to check the "Automatic DPU restore" under Edit - Network configuration choose modify the Link. Choose what Host that should handle the request. Listing more than one Host address will increase network traffic and burden the network. I suggest you put a single Badging Machine or Host for Restore host 1. This can be read about in TCON300 under page 5-10.

Issue Receive "Initialization error" when trying to start I/NET with SQL 2008 When we installing SQL Server 2008 Standard for I/NET Filemaster, what are the main components we should include? When editing / adding a new I/NET Configuration Profile the Database Server section is blank DBCreate does not start.  Appears in task Manager but no user interface is shown. Within DBCreate the restore option is grayed out Product Line TAC INET Environment I/NET Seven 2.4x Microsoft Windows Server 2003, Windows XP, Windows Vista, and Windows 7 families of operating systems. (both 32 and 64 bit) Microsoft SQL 2008 Standard or Express Editions Microsoft SQL 2008 R2 Standard or Express Editions Cause I/NET must have the SQL 2005 Backward compatibility file installed.  If this is not installed I/NET will not locate the SQL Server and hence will issue an “initialization failure” error.  This is can also be identified in either the DBCreate or I/NET Configuration application editors which will show no entries in their "Database Server" settings. The document also details information that is necessary for a Standard or Express editions of SQL 2008 / SQL 2008 R2. Resolution Follow the instructions below extracted from the document called "SQL2008 Expr Install Inst.pdf".  This document is found on I/NET Seven CD under the 'SQLExpress' folder.  For SQL 2008 R2 installations refer to the following document SQL2008 R2 Expr Install.pdf, also found in this same folder .  Installing SQL Server 2005 Backward Compatibility SQL Server 2005 backward compatibility must be installed for SQL 2008. To install SQL Server 2005 Backward Compatibility Navigate to the SQLBcm directory on the TAC I/NET Seven installation CD. Launch the SQLServer2005_BC.msi file. Follow the prompts on each screen and accept all defaults. After the install check the SQL Server Services SQL Server Browser is RUNNING SQL Server (MSSQLSERVER) is RUNNING Check the SQL Server Network Configuration Protocols Enable Named Pipes Enable TCP/IP Completing the Installation Proceed with the installation of TAC I/NET Seven on your PC. For installation instructions, refer to TCON298, TAC I/NET Seven Getting Started. Note: Run Inetcfg.exe before starting TAC I/NET Seven for the first time. This is necessary to attach TAC I/NET Seven to the database and avoid an “Initialization failure” error. Note: Before file equalization will operate, the system must be rebooted or the INETEQZMERGE service must be manually started.   Also refer to Installing I/NET 2.42 or higher and Vista 5.1.7 or higher on a 64-bit operating system for additional details on installing I/NET with SQL 2008 R2.

Issue I/NET Reference Host Suggested Configuration Environment I/NET NPR Xenta 527-NPR Xenta 527 Xenta 913 Xenta 731 Cause There are many opinions about the correct use of Reference Hosts.  This is a suggested use which will be successful for most sites. Resolution  From TCON 298 A Reference Host is any TAC I/NET workstation, NPR, or Xenta 527/527-NPR that will serve as a source of IP addresses. Any of these devices attached to an Ethernet LAN can be used as a Reference Host.  Each time I/O Server is started on a workstation, it provides the workstation’s IP address to each remote host designated as a Reference Host. I/O Server also requests and receives a list of all host IP addresses that are known to the remote host at that time. I/O Server must be running on the remote host for this address exchange to occur. I/O Server compiles and maintains a list of all the remote hosts that it learns about. Ultimately, all hosts in the network will know the IP addresses of all the other hosts.  Ideally, you should determine 1 or at most 2 devices to serve as your Reference Host.  This device would ideally be a Xenta Server or an NPR, but a Host workstation that has I/O Server running 100% of the time will work as well.   All devices on the system will use this as a single Reference Host. No others are needed.  When the device comes online it will contact the Reference Host and get the site’s Routing Table.  The Reference Host can have an empty routing table.  Once the Routing Table is shared, Reference Hosts are no longer needed.  You can leave the single entry in place. This will allow a quick recover, in the event of a critical system failure.  Here are a few reasons for using multiple Reference Hosts: Temporarily add a new device as a Reference Host on the Sites Reference Host or a workstation to aid in bringing it online A large site may desire to have 2 Reference Hosts in case one is offline when a device comes online. An  I/NET site that spans multiple locations may wish to declare a local Reference Host for each building and a network Reference Host

Issue Reference of I/NET Guide Product Line TAC INET Environment I/NET Seven Cause Combination of various TCON documents showing most common used functions for easy reference.  Note that this document is not maintained.  Please refer to documentation available on Exchange Resolution Download the INET Pocket Reference Guide PDF

Issue Where is the I/NET Host Tool located? Environment All versions of I/NET Cause Unable to get the Host Tool to download for a system that has a valid CD and Key. Resolution The Host Tool is located on the original CD or could be downloaded from The Exchange Download Center . If it is not there then follow these steps if a CD with the required version is available: Place the CD into the PC and open up Windows Explorer Browse the CD and  go into the Support Folder Open up the Host Tool folder and in there is a Host Tool file Download it on the PC and execute it to install the Host Tool.

Issue I/NET Host Tool Initialization Error saying this version of I/NET is unregistered Product Line TAC INET, TAC Vista Environment I/NET Vista 5.1.5 Cause Vista and licensing must be installed before I/NET host tool Resolution Ensure that you are installing I/NET Host Tool and not a full copy of I/NET.  If you wish to run a full version of I/NET you will need to purchase that as a separate license. The In House Engineering Dongle does not include a license for I/NET host tool. Download I/NET Host Tool The I/NET Host Tool is also included a separate executable on the I/NET CD Uninstall I/NET Host Tool Go to Control Panel > Add & Remove Programs Remove I/NET Seven Remove Microsoft SQL Desk Top Engine (MSDE) Go to Windows Explorer > Program Files Delete any remaining I/NET Seven files and any remaining MS SQL files Re-install I/NET Host tool Ensure that the Vista License Server is running Extract the installation files from the .zip file Run setup.exe If you are using a Dongle or a Vista License that does not include I/NET host tool you will be prompted for License Key that must be purchased. If you believe you have received this prompt in error, contact Product Support.

Issue What are the new features that are available in the 3.xx firmware version of the DPU. Should we upgrade to the latest EPROM revision for the DPU 7910A / 7920A If we do not upgrade the EPROM will I/NET work properly. 7910 / 7920 DPU Transactions not showing up in AMT - including Disabled / Deny Entry Sel / Deny Entry Schd (Schedule) 7910 / 7920 DPU Door Editor changes not downloaded to controller. Editor changes revert back to None. Product Line TAC INET Environment I/NET Seven DPU 7910A / 7920A 2.23 and above. Cause The recommendation is to always upgrade to the latest revision. In some cases this is not always possible. Please review the information below to determine if these features and fixes are required for your installation. Note: The implications are that if you choose to leave the EPROMs at the earlier revision, and you enable the new features which are a "Global" setting (for example User defined PIN) then the DPUs with the unsupported firmware will not accept these changes even though you have defined this at the Host. If you require these features then you MUST upgrade the DPU which require these features and / or fixes. Resolution I/NET Seven is backward compatible with all previous hardware firmware revisions of the DPU. The recommendation is too always upgrade to the latest revision to enable all of I/NET's features and fixes included in these revisions. In some cases this is not always possible. Please review the information below to determine if these features and fixes are required for your installation. Note: The implications are that if you choose to leave the EPROMs at the earlier revision, and you enable the new features which are a "Global" setting (for example User defined PIN) then the DPUs with the unsupported firmware will not accept these changes even though you have defined this at the Host. If you require these features then you MUST upgrade the DPU which require these features and / or fixes. If you have any additional concerns then please contact Product Support. Below are the New Features introduced in firmware revision 3.00: This release contains changes to support a real time clock and the ability to report messages with seconds. The DPU now supports generating an alarm for a card read of a card that has been disabled. The DPU now supports the use of User defined PIN numbers. The DPU now supports soft and graced APB. The DPU has been modified to handle the new user defined Duress scheme. The DPU now has the capability of generating a Reader Tamper Alarm by configuring a two bit DA at bit offset 4 for door 1 and 5 for door 2. Click Here to review the changes for EPROM firmware revisions 2.23 through to 3.04 for both the DPU 7910A and DPU 7920A. For SCU range of controllers refer to I/NET Security Control Unit (SCU) firmware releases. 

Issue A more in-depth description of each of the Direct Digital Control (DDC) modules in I/NET Product Line TAC INET Environment I/NET DDC DCUs, PCUs, MRs Two Position Module (2POS) PID Controller (PID) Float Module (FLT) Reset Module DDC Hi/Lo Module (HI/LO) Relay Module (Single Pole Double Throw Relay) Calc Module Cause DDC is a system that measures a variable, compares the variable with a known value to determine the error, processes the error using a specific software algorithm, and then produces an output to modify the controlled variable. Resolution Most of these modules are discussed in both TCON 083 or  TCON 299 System Operator Guide for more details. (The System Operator Guide is installed by default on your I/NET Host Workstation) DDC Two Position Module (2POS) This module is used where the final control element is in either one state or another opposite state (ON/OFF, OPEN/SHUT). This type of control will commonly be used for simple heating or cooling systems, starting and stopping motors, controlling water sprays for humidification, etc. This module is available in our PCUs and DCUs; and you can customize it for your needs.  DDC PID Controller (PID) In Proportional (P), Proportional + Integral (PI), and Proportional + Integral + Derivative (PID) control, the control element moves linearly to a position that is proportional to the deviation and the rate of deviation of the controlled process variable from a prescribed setpoint. This type of control, in any of its three modes, or combinations thereof, is commonly used for the control of modulating valves, vanes or modulating motors where a proportional output control point is used. The proportional output control point may be either an analog output (voltage, current, resistance) or a pulse width output where the duration of the pulse is proportional to the error variation. This module is available in our PCUs and DCUs; and you can customize it for your needs.  DDC Float Module (FLT) Traditionally, floating control actuates a control device when the error, i.e. the difference between the controlled process variable and the setpoint, exceeds a deadband and maintains the control until the error is within the deadband. The floating controller is based on the same principle however it has been enhanced to include PID control without the requirement for analog output or pulse width position feedback. The output of this controller may be directed toward either a pair of variable pulse width discrete outputs to control a bi-directional drive motor or dual EP value arrangement which is generally described as a "pressure-vent" controller. This type of control is commonly used for the same applications as the PID controller where positive feedback is either unnecessary or economically unsound. This module is available in our PCUs and DCUs; and you can customize it for your needs.  DDC Reset Module (RESET) Reset is used to develop a setpoint output in an inversely or directly proportional relationship to one or two analog inputs and one or two operator-specific reset schedules. This module is available in our PCUs and DCUs; and you can customize it for your needs.  DDC Hi/Lo Module (HI/LO) This module is used to provide the highest and/or lowest value from two or more measured variables, most commonly temperatures. HI/LO can be cascaded to accommodate virtually any number of inputs of similar nature. Typically the lowest space temperature would be the most logical to use to directly reset the heating water setpoint. The HI/LO modules provide the control engineer with a convenient alternative method for making the selection. The HI/LO modules may also be used as an OR/NOR selector by using the state(s) of various monitored discrete points. This module is available in our PCUs and DCUs; and you can customize it for your needs.  DDC Relay Module (Single Pole Double Throw Relay) This module provides a mechanism for selecting one of two values or states based on conditions within the controlled environment. The actions of the relay are controlled by one discrete input and control which of two input states or values is directed to the output. The inputs and output may be either discrete or analog. The actions of this relay are analogous to its electric/electronic counterpart in its simplest form. This module is available in our PCUs and DCUs; and you can customize it for your needs.  DDC Calc Module This module functions similarly to calculations added to a point through the calculation extension editor. This module is only available in Micro Regulators (MR). It is not available in Application Specific Controllers (ASC).