Issue
Need for a custom report for the customer, client, user. How to create custom reports.
Product Line
TAC I/NET
Environment
I/NET Seven system with the need for Reporting
Cause
Reports which come with I/NET Seven software preloaded reports may not give the desired report needed or wanted
Resolution
Clients or Customers often come up with specific reports needed for their site. PSS does not support custom reports, make custom reports for clients, or assist in the development or production of custom reports. You can understand, the report's clients are endless and we simply would be covered up with requests and changes at every site worldwide.
It is recommended to take a look at TCON301 (TAC INET Seven Database Connectivity and Reporting) beginning on page 4-1 which explains SevenReports. It is also suggested to look at and compare the different tables and what information they contain.
Here you can get a better understanding of reports and take a canned report. the reports which are available on the install CD and change to fit the needs of your client. This is the fastest and best approach to the manufacturing of custom reports.
