Issue A TGML script has stopped working since upgrading to Vista 5.1.5. The string.split method is not able to identify the "^" character in Vista 5.1.5 TGML scripts. Environment TAC Graphics Editor TGML 1.1.5 (Vista 5.1.5) Cause Unknown. Resolution Use string.split("\\^") instead. This may also apply to other characters but this has not been tested.

Issue The following files are left in the root directory of the drive that Vista is installed on: eula.1028.txt eula.1031.txt eula.1033.txt eula.1036.txt eula.1040.txt eula.1041.txt eula.1042.txt eula.1049.txt eula.2052.txt eula.3082.txt globdata.ini install.exe install.ini install.res.1028.dll install.res.1031.dll install.res.1033.dll install.res.1036.dll install.res.1040.dll install.res.1041.dll install.res.1042.dll install.res.1049.dll install.res.2052.dll install.res.3082.dll vcredist.bmp VC_RED.cab VC_RED.MSI Environment Vista 5.1.5 Cause A bug in Microsoft's Install Shield which is a software tool for creating installers or software packages. Resolution Delete the files shown under "Issue".

Issue Get "Error: Device type specified in MTA file is not what TAC Vista expected, Info: Download Application and Parameters"  when downloading to a Xenta controller from TAC Vista. Environment TAC Vista TAC Xenta 30x, 28x, 401 Cause The type of controller that you specify in the device specification in the Menta application have the be to exact type you are downloading to. So either there is a mismatch or there is another controller on the network with the address you are using. Resolution Right click and Edit the controller in TAC Vista Workstation. Log in to view the Menta application Check in Options > Device Specification that it is the right type. If not, change to the right type.

Issue Get error message "Create fail for Windows TAC Graphics Editor,0,tadrawMain" when trying to start the OGC editor in a Windows 2008 server 64 bit. Environment Windows 2008 server 64 bit Vista 5.1.5 Cause Data Execution Prevention (DEP) settings are incorrect. Resolution Open Properties on "My computer"" Click the Advanced tab Click on Settings for Performance Set Data execution Prevention" to "Turn DEP on for essential Windows programs only"

Issue Choosing the wrong shape from the Loytec stencil set for L-IP and L-Switch routers can result in devices on the far side not coming online even though the Loytec routers are apparently configured correctly. Environment Vista, Lonmaker Cause Loytec provide a set of Visio shapes for use with their L-IP and L-Switch devices in Lonmaker.  Each device has two shapes associated with it - a (Router) and a (Switch). The (Switch) shape should only be used if the Loytec device is to be used in "Smart Switch Mode".  If the (Switch) shape is used with a Loytec device intended for use in "Configured Router Mode" it will not work, even though the device properties are correctly configured in Lonmaker and the DIP switches on the device are correctly set (DIP1 OFF and DIP2 OFF). Resolution For a Loytec device to be used in "Configured Router Mode", choose the appropriate (Router) shape, set the Router Type of the selected port to "Configured" (each port must be set individually) and ensure the DIP switches are correctly positioned (DIP1 OFF and DIP2 OFF)

Issue What is the difference between Vista Upgrade Package vs. Vista 5 Package? Environment Vista 5 installation Vista 5.1 Software Packages - Standard, Manager, Professional, Enterprise Cause Each Vista 5 licensing package has an analogous Upgrade version (marked -UPG).  When ordering the license, it may not be known what that -UPG means or when to order an Upgrade versus a regular license. Resolution The Vista Upgrade packages are the same delivered product as the typical Vista Packages. There is no check for previously installed software during the installation of the upgrade package. The installation of both are the same. However, because the upgrade packages are offered at a discounted price, Order Entry personnel restrict the purchase of upgrade software for sites where a record of a previous Vista installation does not exist, Upgrades are not meant for new site installations, and are only available for upgrades from latest previous version, i.e. 5.0 to 5.1.

Issue Unable to start the DSS writer service. Get a message that "certain services stop automatically when not in use". Environment Windows 2008 server 64-bit Vista 5.1.4 Cause Vista 5.1.4 is not compatible with 64-bit operating systems. Resolution Run Vista 5.1.4 on Windows 2008 server 32-bit or upgrade to Vista 5.1.5 which can be run on Windows 2008 server 64-bit.

Issue How to change the default SMTP port in Vista 5.1.5 running on 64-bit operating systems Environment Window 7 64-bit Windows 2008 server 64-bit Vista 5.1.5 Cause The registry key that allows the SMTP port to be changed is located in a different folder when running 64-bit operating systems. Resolution Open the registry editor. Start\run and then type regedit Go to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\TAC AB\TAC Vista\5.1.5\SMTP and locate the entry named Port. Double click on this entry and change it to the desired port number. Click OK. (The Wow6432Node folder is a folder that contains information about 32-bit applications being run on 64-bit operating systems).

Issue Network variables from LON devices not included in export file. Environment Vista 5.1.X Workstation Cause The user does not have system manager (or higher) authority. Resolution Grant the user that will be carrying out the export/import function system manager authority level. Here is some information on the different authority levels in Vista (taken from the help file) Authority Level In this field you can choose between: User has the lowest rights and is in principle only allowed to see values (and not change them) and acknowledge alarms. Field Manager is, in addition to this, allowed to change values of points and force variables in the installation. Operation Manager is, in addition to this, allowed to program everything; to create and delete objects, to configure objects, to assign authority to objects, to create and edit color graphics. He may also disable alarms and change parameter settings in the installation. However he has no access to functions that affect system security. System Manager has all rights and can for example create/delete user profiles, log out other operators, set passwords, assign authority to objects, define network nodes etc. Normally, very few persons have these rights.

Issue Need the Part Number for a Xenta 527 or 527-NPR Environment I/NET Vista Cause There are 2 Varieties of the Xenta 527 available: The Xenta 527 and the Xenta 527 NPR. While these devices share some similarities, there are some key differences. Resolution There are 2 Varieties of the Xenta 527 available. The Xenta 527 and the Xenta 527 NPR. The Xenta 527 is sometimes referred to as the Xenta 527 - Web Server.  This part can be used on I/NET systems, or I/NET systems that integrate with Vista.  The Xenta 527-NPR is use on I/NET systems.  It is a scaled down version of the standard Xenta 527 that will only provide the functions needed for I/NET.  This serves as a direct replacement for existing NPR devices. The Part numbers for these devices are as follows: Xenta 527 (Web Server) - 007308200 Xenta 527 (Web Server) Package of 3 - 007390130 Xenta 527-NPR - 007308210

Issue What hardware is necessary to integrate an I/NET security system with a Vista front end? Environment Vista 4.5.0 Vista 5.x.x Xenta Server 527 Cause To properly integrate an I/NET security system to Vista a Xbuilder project must be used to expose the I/NET controllers in the Vista tree structure. In addition the unit must not block AMT (Alarms, Messages, and Transactions) traffic from the I/NET controller LAN. Due to these requirements the Xenta Server 913 and the Xenta Server 527-NPR do not meet the requirements to integrate an I/NET security system into Vista. Resolution Use a TAC Xenta 527 (part number 007308200) for integration of an I/NET security system to Vista.

Issue Does ZBuilder require an additional license? Environment ZBuilder 4.5, ZBuilder 5.1.4, ZBuilder 5.1.5 tested Cause ZBuilder does not require any additional license. Resolution ZBuilder is installed with Vista Workstation.  No additional license is required in order to open ZBuilder.

Issue A Xenta 5/7/9xx controller can either be implemented as A Xenta Server, where it doubles as the LonTalk adapter and a Xenta device A LON node, where it is a part of an LNS database below a different LonTalk adapter If the Xenta is a LON node, then it will be represented as a LON device in the network, but also utilizes Xenta Group Bindings to communicate to Xenta programmable controllers (280/300/401). If graphic pages in certain Xenta units aren't displaying data, or connection objects aren't passing data as expected, the online status of the Xenta units should be checked not from the Vista Server, but from inside the Xenta 5/7/9xx. This issue will display red x's on the graphics page. Product Line TAC Vista Environment Xenta 511, 527, 701, 711, 721, 731, 913 LNS Database Cause A Xenta 5/7/9xx LON node pulls "double duty" as both a LON device and a Xenta Lacnet device. It requires one Xenta Group Binding on message tag 0 to facilitate communication with Xenta programmable controllers. Resolution Log into the web interface for the 5/7/9xx. Navigate to Utilities > LacNet > LacNet List Xenta.  "LacNet" refers to proprietary Xenta communication. View the online status of each Xenta programmable controller in the network.  It is displayed as below: =============================================== Node: RTU7 Xenta group: XG_RTUS  GroupMaster:No FTP state alarmstack, app:finished OnOff:N/A Latest FTP : 05/13/2011 11:25:59 State: online (since 05/13/2011 11:23:05) Xenta???  Software version: 3.84-01 NID: 04:6B:84:9F:01:00  Subnet/Node:  253/122 Module: SUMMARY Module: CALIBRATE Module: CONFIGURE Module: ALARMS Module: SETPOINTS Module: ERRORS Module: $LOG Module: $SYSTEM Module: $SYS Number of alarm objects: 25 Number of public signals: 7 Number of handles allocated: 8, where 1 is with notification ===============================================

Issue Can not view OGC graphics in Vista 4.5.0, only a white screen is shown when the graphic is opened. It is possible to edit the graphic and create new graphics but not view any OGC graphics. Environment Vista 4.5.0 Windows 2003 server Cause The folder C:\Documents and Settings\user\Local Settings\Temp\TemporaryGraphicsFiles is missing, this is where the cached OGC files should be saved. Resolution Create a new Windows user Log into Windows with that user Start Vista with that user The cache folder is created and it is now possible to see graphics again

Issue A loggbackup file is not copied from $bkp in the Vista database to the place specified in the backup object. Environment Vista 5.1.5 Windows XP SQL 2005 express Cause When the SQL server is finished with the backup it tells Vista, and Vista then copies the bkp file from $bkp in the Vista database to the place specified in the backup object in Vista. In this case the SQL server succeeds with the backup but fails to put it in the history log called dbo.backupfile in the MSDB database. So Vista never gets the message that SQL is finished and doesn't move it to the right location. Resolution The dbo.backupfile table in the msdb database was corrupt and needed repair. Contact PSS or have a SQL expert check the msdb database.

Issue What is the switching level resistance for a digital input to be seen as 1 in a Xenta 411/412 I/O modules Environment Xenta 411/12 Cause Integrating third party devices with Xenta 411/412 I/O modules. Resolution The switching level resistance for a digital input to be seen as 1 in a Xenta 411/12 is around 2000ohm

Issue Decommissioned devices in a LonMaker database which was converted from a NL220 database; however, did not get LNS credits back. Environment LonMaker NL220 Cause Converting NL220 database into LonMaker database is not simple. The major issue is to recreate the Visio drawing. In addition, Since the database was created in NL220, LonMaker will not be able to give those credits back even user decommission those devices. Resolution Decommission devices in a LonMaker database which was converted by NL220 WILL NOT let users get the LNS credits back. For additional information, please contact ECHELON and NEWRON SYSTEM. ECHELON product support: lonsupport@echelon.com NEWRON SYSTEM product support: hot.line@newron-system.com

Issue Alarm message received "Trend Log Object [Object Name]. Could not transfer log values automatically. Try Manually" Environment Vista Server Xenta Controllers Cause Log space set to 0 seconds or minutes for trend log. Communication breakdown between Vista and Xenta Controllers. Resolution Set Log Space to minimum 10 sec or 1 min per trend log Communication between Xenta and Vista should be normal.

Issue How to interpret a M-Bus point details in a VX communication log such as External Temp [C] {1:0:0}. Environment Xenta Server 913 Cause The  External Temp [C] {1:0:0} message is providing important information about the point. External Temp = Field Type [C] = Unit {1 = Storage # :0: = Sub-Unit 0} = Tariff # Resolution Use the details of the communication log message to correct configuration problems in the device editor. MVAL External Temp [C] {1:0:0} value not required This message provides device details that a point exists, but the Device Editor is not looking for it. !MVAL External Temp [C] {2:0:0} =not received A point is expected but was not found.

Issue SQL Host not passing data to Xenta 527 Web Server Product Line TAC INET, TAC Vista Environment I/NET 527 Web Server Cause When defining the Host for the primary SQL server, you have options of 1-250. When using a Web Server to send this information to a Vista System you must define the primary SQL server with a Host number less than 63. Resolution In I/NET configuration, define the primary SQL server's Host number between 1 and 63 Restart the I/O server Connect to each Xenta 527 Web Server on site and modify change the SQL Host # to the host number assigned in step 1 Restart each 527