Issue
What is the difference between Vista Upgrade Package vs. Vista 5 Package?
Environment
- Vista 5 installation
- Vista 5.1 Software Packages - Standard, Manager, Professional, Enterprise
Cause
Each Vista 5 licensing package has an analogous Upgrade version (marked -UPG). When ordering the license, it may not be known what that -UPG means or when to order an Upgrade versus a regular license.
Resolution
- The Vista Upgrade packages are the same delivered product as the typical Vista Packages.
- There is no check for previously installed software during the installation of the upgrade package. The installation of both are the same.
- However, because the upgrade packages are offered at a discounted price, Order Entry personnel restrict the purchase of upgrade software for sites where a record of a previous Vista installation does not exist, Upgrades are not meant for new site installations, and are only available for upgrades from latest previous version, i.e. 5.0 to 5.1.
