Building Automation Knowledge Base

Issue Integration of the Schneider electric PM710 with the Xenta 5xx \ Xenta 7xx \ Xenta 913 and Modbus RTU Environment Xenta 511, 527, 555, 701, 711, 721 (5.1.5 up) Xenta 731, 913 (all versions) XBuilder Schneider Electric PM710 Power Meter Cause Disclaimer:  This device template is intended to provide a starting point for an integrator and is not meant to be a mandatory points list for your integration project. Product Support Services has written this device template in an effort to give our customers a solid example of how to develop a device template for the above product.  The integrator will be responsible for any additions or modifications to this device template. Please report any problems with this template to PSS at product.support@schneider-electric .com Resolution Please use the following this supported document to make the necessary changes.   To use these files in XBuilder please follow these steps: 1.  Extract the .dev file from the .zip file in the link above and place it in a convenient location on your harddrive. 2.  In XBuilder, right-click on the Modbus Master device and choose 'Add Device' 3.  Browse to the extracted dev file and choose 'Open' 4.  Rename the newly added device to a unique name within the Modbus Master network.

Issue Showing a list of doors in a web browser using a custom web page in the controller. Environment CX9900 CX9702 CX9680 ACX5720 ACX5740 Cause Documentation Resolution Click here to see sample PE code to show web page that can be accessed from the controller's 'Custom Reports and Services' link.

Issue What are the details in getting MNL and MNB controllers pre-loaded with applications from the factory? Environment MNL controllers MNB controllers Workplace Tech Cause Large order of controllers for a job that will require the same application program in each. Resolution The files available on the links below will provide ordering information including part numbers and process. Announcement with part numbers Ordering details

Issue Controller crashes during reload. Error log shows illegal instruction. 0xbadd0004 0x00002000 0x01802174 0x40102000 0x085be4d8 Reset (illegal instruction) Environment All CX controllers Cause Incompatible XDriver loaded. Continuum controllers can be either first or second generation. The XDriver used must be matched with the controller generation.   First generation controllers are 92xx, 94xx, 99xx Second generation controllers are 9702, 9640, 4xxx, 9680, and 57xx Resolution Load the appropriate XDriver in the controller. If upgrading a controller such as going from a 9200 to a 9680, review the Third Party Interface Data Sheet to locate the re-compiled second generation Xdriver. NOTE: Not all XDrivers have been made available for second generation controllers, if the Xdriver is not available check with the third party vendor to see if a standard ModBus or BACnet plug in/upgrade is available for the device.

Issue Unable to locate datasheet. Environment SHR100 SHR100 T Cause Details of the temperature and humidity connections are required. Resolution The connection details and thermistor types are shown below; To review the complete datasheet please click HERE.

Issue TAC 200 OTP User Guide TAC 239W DHW User Guide Environment TAC 200 OTP TAC200 OTP TAC239W TAC 239 W Cause Information required regarding the TAC200 OTP Optimiser/Compensator Controller. Information required regarding the TAC239 W DHW Controller. Resolution Download here the TAC200 OTP guide. Product Part Number: 200-1005-000 Download here the TAC239 W guide. Product Part Number: 239-1010-800

Issue In an existing Niagara G3 ENC-520, version 3.3.22, a station will not load after a reboot.  Prior to the reboot, it was functional.  The error in the Application Director Output is:   "javax.baja.xml.XException: InValid LonFloat: '2.788969984E9'. The only way to get the station started is to modify it offline and remove the logic for a LON integration to an ONICON flow meter.  Then, the modified station gets installed and, once the station is started, the same logic that was removed is added back. Environment Niagara G3 version 3.3.22.5 Cause A bug in the lonworks.jar file for version 3.3.22.5 Resolution Installed the lonworks.jar file from version 3.3.34 which is available below (password=niagara). lonworks.jar

Issue Wiring a MD10B-24 / MD20B-24 actuator to a Climatronic CXT / CXR / CSC Actuator Environment MD10B-24 MD20B-24 Actuator Climatronic CXT CXR CSC Cause The Climatronic controller switches the O volt side of the 24 volt supply, but the actuators shows that it requires 24 volts to open and close. Resolution The Satchwell range of Climatronic controllers have always switched the 0 volt side of the 24 volt supply to control the actuator position. CXT Controller - Terminals 13 and 14 provide 0 volts to close or open the actuator. A permanent 24 volts is provided by terminal 37. For the complete datasheet, please click HERE. CXR Controller - Terminals 23 and 24 provide 0 volts to close or open the actuator. A permanent 24 volts is provided by terminal 37. For the complete datasheet, please click HERE. CSC Controller - Terminals 33 and 32 provide 0 volts to close or open the actuator. A permanent 24 volts is provided by terminal 37. For the complete datasheet, please click HERE. The MD10B-24 / MD20B-24 datasheet shows the wiring as follows; For the complete MD10B datasheet, please click HERE. For the complete MD20B datasheet, please click HERE. The above actuator wiring shows a 0 volt connection to the common connection (1) and a switched 24 volt connection (2 or 3). To connect the MD10B-24 / MD20B-24 actuator to any of the above controllers it will be necessary to connect the actuator as follows. Controller 24 volt  (37) to connection wire (1). Controller Open signal (14, 24 and 32) to connection wire (2). Controller Close signal (13, 23 and 33) to connection wire (3). Please note that the actuator direction can be changed by repositioning the switch on the front of the actuator.

Issue Report objects being emailed using the ReportCmdLine.exe application do not get sent properly. The emailed attachment is unable to be opened as a PDF or Web object. When the same report is being saved to file, the resulting file is readable. When the same report is being email from the Report objects Email button, the resulting attached file is readable. Only when the ReportCmdLine.exe program is used to send an email attachment of the report does this fail.  Environment Continuum Cyberstation v1.81 Microsoft Outlook Cause This is a defect in the original Continuum v1.81 Hotfix that this BETA hotfix resolves. Resolution Install this new BETA patch (now included a new Util.dll and Reportviewer.exe files) into your Continuum folder using the below method for both files. Find the patch here. Shut down CyberStation(s) Copy the existing file reportviewer.exe in the Continuum directory to another file so you now have a new file named "copy of reportviewer.exe". Delete the original reportviewer.exe. Copy the new reportviewer.exe file from the hotfix archive to the Continuum directory. Copy the existing file Util.dll in the Continuum directory to another file so you now have a new file named "copy of Util.dll". Delete the original Util.dll. Copy the new Util.dll file from the hotfix archive to the Continuum directory. Restart the CyberStation(s) You should now be able to view the email attachments both in PDF and Web format.  

Issue What is the replacement for the Drayton Autotherm? Environment Drayton Autotherm Cause The Drayton TA/L1 actuator is obsolete, and no like for like actuators are available, this makes the Autotherm controller unusable. Resolution The TA/L1 actuator provides positional feedback to the Autotherm controller, and actuators providing feedback are very few, and providing the correct feedback is not possible. The Autotherm controller provides considerable functionality, and in our current  ranges of controllers, these cannot be matched. To upload the Autotherm data sheet, please click HERE.     The most appropriate replacement controller is CSC5352. This device will provide a compensated heating system with a timed start, the output relay can be used to enable the hot water system. Please click HERE to upload the data sheet. If separate time periods are required for the heating system and how water system, then the DC1100/1400 should be considered. Please click HERE to upload the data sheet. Please note that in both of the above options, new sensors will be required and possibly actuators too.

Issue Unable to locate data sheet Environment EMS5 Cause No download available Resolution Click here to view the data sheet. Click here to download the data sheet.

Issue Is there a way to dynamically adjust the “Earliest Start Time” and "Earliest Stop Time" parameter of the I/A Series G3 Optimized Start Stop object? Environment I/A Series G3 Cause The I/A Series G3 Optimized Start Stop object “Earliest Start Time” and "Earliest Stop Time" parameters are accessible via the property sheet view.  A program object is required to allow dynamic interface by the user. Resolution Download the ProgramChangeTime program object and save to a known location on the computer. Copy the ProgramChangeTime object into the station database. Expose the "Earliest Start Time" and "Earliest Stop Time" by pinning the slots to the Optimum Start Stop object.  Right click on the Optimum Start Stop object and select Pin Slots.   Select "Pin" the Earliest Start Time and Earliest Stop Time and Select OK to expose the slots of the object. Link the time output of the ProgramChangeTime object to the Earliest Start Time or Earliest Stop Time input as required.  The Actions (changeTime) of the ProgramChangeTime object allows the user to present a dialog box to dynamically enter a new time.

Issue What can the Boost relay (R2) be used for? Environment Boost Termination Day control Relay R2 Cause The plant continues to operate even when the temperature is greater than the Td setting. Resolution The SVT Optimiser has a primary function of performing and optimised timed start, this is achieved using a space temperature sensor to provide an indication of the buildings internal temperature The controllers secondary function will allow a "Boost Function" or "Day Control" of the plant. The controller output relay R2 is used for this function. Boost Function. Relay R2 contacts 5 - 4 make at the end of occupancy, ready for boost period. Relay R2 contacts 5 - 3 make at Occupancy start and provides a termination of the Boost period. For Boost Operation set the slide switch to position "A" as shown below.   Day control. Relay R2 contacts 5 - 4 make when the space temperature is above the (Td) setting. Relay R2 contacts 5 - 3 make when the space temperature is below the (Td) setting. To review the complete SVT data sheet, please chick HERE.

Issue Upgrading 4.05 sites to Sigma 4.06 Environment Upgrade 4.05 SEB Cause Overview on upgrading Sigma 4.05 versions to Sigma 4.06 Resolution General Overview of the upgrade process. This overview is for background information only; ensure that, when upgrading, the instructions in sections 6.2.4 to 6.2.8 of the release note are followed. This release provides upgrade utilities which, when run, detect the release at which configuration data was created and selectively convert it as required. The main utilities are: SgiConvert: Converts .SGI graphics and associated files to the original version of the .SWC format. SigUpgrade: Converts all data (including graphical and tolerances) to the current release format. It must be run after graphics have converted from early .DRW (BAS) and .SGI (earlier Sigma) formats. It examines Also available is the Graphics Optimisation Tool which converts BMP files to JPG files and amends file name references in associated graphics. This tool should only be used in specific circumstances. See section 4.4.3. Revised Web Optimisation Tool for details. In addition any old BAS Graphics can be imported using a DrwSwcCnvrt utility. During the upgrade it is necessary to shutdown all clients of the server. The point at which this is done must be chosen to suit site circumstances and to minimise downtime. When Releases 4.00 and later is uninstalled, all data files are left intact (unlike earlier releases). The Standard Client software release and the Web ActiveX Client software release must both match the release of the server software. Do not allow clients and servers at different releases to attempt connection during the upgrade process. This applies for both Standard Clients and Web ActiveX Clients. If Remote Alarm Manager is used to read alarm data from Sigma, Remote Alarm Manager 2.0 must be used.

Issue How to clear all block programming and set the device EEPROM back to factory-default condition. Environment Network 8000 GCM, LCM, LNC or SIM controller including all 84xxx series, 85xxx series or 86xxx series devices. Cause It is sometimes necessary to manually clear the controller EEPROM. Resolution Clear the controller's EEPROM. This is accomplished by pushing the reset button and the EE CLR button and holding both for at least 20 seconds before releasing. The reset process is complete when the top two red LEDs on the right edge of the controller begin blinking in their normal sequence (second LED blinks twice as fast as top LED). This process will clear the user programmable memory (including all block programming), returning the controller to its original factory condition. The procedure above is excerpted from Technical Bulletin 99-27 , steps 1 and 2.

Issue StruxureWare Building Operation uses the old PI-Modbus-300 protocol Environment StruxureWare Building Operation using Modbus protocol Cause Does StruxureWare Building Operation use the MODICON protocol with the reference PI-MBus-300? Resolution Modicon was purchased by Groupe Schneider (which eventually became Schneider Electric) in 1996, way before Schneider Electric bought TAC. The PI that referred to is just a prefix of the technical document describing the Modbus communication protocol. The 300 is the version of the protocol. StruxureWare Building Operation supports a subset of the Modbus protocol. StruxureWare Building Operation does not support all Functions defined by the document specified. Modicon is still the only one that does.

Issue Sigma AO card compatibility with BAS2800+ outstationsUNC Environment UNC 196 UNC 296 UNC 496 UNC 596 S-UNC-AO Cause BAS2800+ part numbers for UNC input and output cards have been removed. Resolution New designs of the Analogue input and Analogue output cards have been designed and are available from production code 200705.These new cards are RoHS (Reduction of Hazardous Substances) compliant and utilise surface mount technology. Both card types incorporate features that make site replacement and commissioning, easier and faster. Both card types are fully compatible with the items they replace and can be used on any BAS 2000/2800/2800+ and (Sigma) systems without the need for software changes. Please read the bulletin for full details.

Issue While PSS does not write PE for partners we do in some instances provide sample PE code for guidance. This article provides sample PE code for optimized Start/Stop routines. Environment CyberStation All CXs All b3s All i2s Cause Complex PE routines may be difficult to implement without sample. Resolution See Self-adaptive Optimized Start and Optimized Stop Routines Sample PE Code.pdf

Issue I need to re-order IDisc Parts for a system Environment Any Windows OS and I/NET Software Cause I need to find the replacement Part Numbers for the Old I/Disc Systems Resolution The I/Disc (silver Disc) and the Plastic Fobs are not available on the Iportal Outside Vendor for the I/Disc Reader and the I/Disc (silver disc) and other accessories Outside Vendor for the I/Disc Wand  Third party vendor website with iButton

Issue Satchwell MJF 3-Port Flanged Valve Body requires replacement. Environment Satchwell 3-Port Plug and Seat Flanged Valve Body MJF3426    MJF 3426 MJF3427    MJF 3427 MJF3476    MJF 3476 MJF3526    MJF 3526 MJF3576    MJF 3576 MJF3626    MJF 3626 MJF3676    MJF 3676 Cause Obsolescence of Satchwell MJF 3-Port Flanged Valve Body Resolution Replace Satchwell MJF 3-Port Flanged Valve Body with S-E V311 3-Port Flanged Valve Body of appropriate size N.B. Existing Satchwell Actuator installed on MJF 3-Port Flanged Valve Body may be retained for installation on replacement   S-E 3-Port Flanged Valve Body.  In such instances a S-E L8TV Linkage Kit will additionally be required.  Alternatively an Actuator from the S-E range of Actuators may be installed on the V311 3-Port Flanged Valve Body, in which case no additional Linkage Kit will be required. IMPORTANT NOTE It should also be noted that the face to face dimension of the S-E V311 3-Port Flanged Valve Body differs to that of the Satchwell MJF 3-Port Flanged Valve Body  Similarly, the centre line to bottom of third port dimension of the S-E V311 3-Port Flanged Valve Body differs to that of the Satchwell MJF 3-Port Flanged Valve Body  As a result alterations to the pipework connected to the MJF 3-Port Flanged Valve Body will be required. Details of the Satchwell MJF 3-Port Flanged Valve Body may be viewed here. Details of the S-E V311 3-Port Flanged Valve Body may be viewed here. Details of the S-E L8TV Linkage Kit may be viewed here.