Building Automation Knowledge Base

Issue I need to re-order IDisc Parts for a system Environment Any Windows OS and I/NET Software Cause I need to find the replacement Part Numbers for the Old I/Disc Systems Resolution The I/Disc (silver Disc) and the Plastic Fobs are not available on the Iportal Outside Vendor for the I/Disc Reader and the I/Disc (silver disc) and other accessories Outside Vendor for the I/Disc Wand  Third party vendor website with iButton

Issue Satchwell MJF 3-Port Flanged Valve Body requires replacement. Environment Satchwell 3-Port Plug and Seat Flanged Valve Body MJF3426    MJF 3426 MJF3427    MJF 3427 MJF3476    MJF 3476 MJF3526    MJF 3526 MJF3576    MJF 3576 MJF3626    MJF 3626 MJF3676    MJF 3676 Cause Obsolescence of Satchwell MJF 3-Port Flanged Valve Body Resolution Replace Satchwell MJF 3-Port Flanged Valve Body with S-E V311 3-Port Flanged Valve Body of appropriate size N.B. Existing Satchwell Actuator installed on MJF 3-Port Flanged Valve Body may be retained for installation on replacement   S-E 3-Port Flanged Valve Body.  In such instances a S-E L8TV Linkage Kit will additionally be required.  Alternatively an Actuator from the S-E range of Actuators may be installed on the V311 3-Port Flanged Valve Body, in which case no additional Linkage Kit will be required. IMPORTANT NOTE It should also be noted that the face to face dimension of the S-E V311 3-Port Flanged Valve Body differs to that of the Satchwell MJF 3-Port Flanged Valve Body  Similarly, the centre line to bottom of third port dimension of the S-E V311 3-Port Flanged Valve Body differs to that of the Satchwell MJF 3-Port Flanged Valve Body  As a result alterations to the pipework connected to the MJF 3-Port Flanged Valve Body will be required. Details of the Satchwell MJF 3-Port Flanged Valve Body may be viewed here. Details of the S-E V311 3-Port Flanged Valve Body may be viewed here. Details of the S-E L8TV Linkage Kit may be viewed here.

Issue Tables and Offsets for SNP controllers. Product Line Satchwell MicroNet Environment IAC SNP Cause Where can I find details of the Tables and Offsets used in an IAC controller? Resolution For details of the Tables and Offsets used in an IAC controller, see SNP Tables and Offsets.xls.

Issue StruxureWare Building Operation AS status data Environment StruxureWare Building Operation AS Automation Server Cause AS Information program such as CpuUsage, MemUsage, ProductID, Partnumber, Serial, SWversion, and much more. Resolution The attached file can be imported into a AS (with any or the releases 1.1.x  through the current release 1.5.x). It will create two graphics that supply a wealth of operational information. Screenshots are shown below:   After import into your AS, look for System View folder. Open to view the two ProgramInfo and SystemInfo tabs. Please note that you can also see the CPU% and memory usage of the AS by using Building Operation Workstation, highlight the AS, go to the Properties tab and in Basic, the stats are listed.

Issue Replacing a CSC2701 compensator with a CSC5252. Environment CSC 2701 5252 compensator Cause The CSC2701 compensator has been superseded by the CSC5252. Resolution The conversion is normally fairly straight forward, but can be more complicated if an SVT is used to provide a boost signal. . Please note that the link between terminals 34 and 35 is only fitted where a 24 volt actuator is used. In the chart above the old and the new terminal numbers are shown. If the old controller was connected to an SVT, which provided a boost facility, terminals 1, 4 and 5 were used to achieve this. With the new CSC, this facility is achieved using the "Setup" function. This is achieved by linking SVT terminals 4/5 to 7/8 on the CSC, having first removed the link. To review the CSC2701 data sheet, please click HERE. To review the CSC5252/5352 data sheet, please click HERE. Please be aware: since July 2016 the CSC compensator and other descrete controllers were withdrawn from service. To see "PA-00479 - Discrete Controllers - Notice of Withdrawal - Satchwell" click here.

Issue ARCnet communications failure. Environment Micronet ARCnet Router MN50-MI-RTR Daughter Board Cause Is it possible to purchase the ARCnet daughter board separately for an MN50-MI-RTR ARCnet router? Resolution Yes, the ARCnet daughter board is the MNR-C, and this can be purchased as a replacement item. To review the MNMI / ARCnet router general data sheet, please click HERE. To review the MNMI / ARCnet router "A" data sheet, please click HERE.

Issue Drayton DC1000 and DC1100 differences Environment DC1000 DC1100 Cause What are the differences between the DC1000 and the DC1100? Resolution The DC1000 was the predecessor of the DC1100, and therefore their functionality is very similar. From the information below it can be seen that the main difference is that the DC1000 had only one boiler output and had a "System On" output. The DC1100 has two boiler outputs and therefore can sequence the boilers, but it does not have a "System On" output. It should be noted that the Remote Communications module is no longer available. For the DC1000 data sheet please click HERE. For the DC1100 data sheet general please click HERE, and for the DC1100 data sheet "A" please click HERE. DC1000 DC1100

Issue Some SNVT's are not updating correctly. Environment Sigma IC IC3 LON SNVT's Cause LON Bindings are not correctly configured as a "Sigma" connection type. Resolution The IC-LON configuration process is explained fully in the "IC-Lon Configuration document attached HERE. Part of the above document deals with the use of the IC-Lon Plug-in. This Plug-in will create the "Sigma" connection type which is used by the IC-Lon. Below is a screen shot of this connection type. This connection type is selected "Unackd", the advanced settings are shown below. If the correct connection type is not used, then the bindings will not operate correctly.

Issue General configuration for these controllers. Environment Drayton DC1100 Satchwell DC1400 Cause Access to the documentation unavailable and uncertain of the correct configuration. Resolution The available controller configurations are all shown in the controller data sheets, please select the required data sheet below. To review the Drayton DC1100 general data sheet, please click HERE. To review the Drayton DC1100 "A" data sheet, please click HERE. To review the Satchwell DC1400 general data sheet, please click HERE. To review the Satchwell DC1400 "A" data sheet, please click HERE. For a general overview of the DC1100/DC1400, please click HERE.

Issue Since the MZ89 actuator is obsolete, the documentation may be hard to find. Environment MZ89T VZ28 VZ38 VZ48 Cause Documentation availability. Resolution The documentation for MZ89 and the VZ series valves can be found here.

Issue TAC EM 5 Actuator requires replacement. Product Line Field Devices Environment EM 5 EM5C EM5 Actuator Cause TAC EM 5 Actuator requires replacement Resolution The TAC EM5 Actuator is totally obsolete and no direct replacement is currently available. Details of the TAC EM5 Actuator can be found in EM5 OBSOLETE.tmp.pdf. The TAC EM5 Actuator was capable of use in control systems having alternative electrical wiring connections.   Alternative 1 Actuator electrical connections comprising 24 Vac power supply and 2-10 Vdc / 4-20 mA DC positioning signal. In instances where the positioning signal is 2-10 Vdc, the TAC EM5 Actuator may be replaced by the S-E MD10A-24. Details of the S-E MD10A-24 Actuator may be viewed in MD10A S-E.pdf. N.B. The S-E MD10A-24 should be checked for electrical compatibility with other control system devices that it is to be integrated with. It is unlikely that it will be mechanically compatible with the other control system devices such as the Control Valve Body. Arrangements may therefore need to be made for the design and manufacture of a suitable Linkage Kit.   Alternative 2 Actuator electrical connections comprising 24 Vac power supply and 2-10 Vdc / 4-20 mA positioning signal with 16 Vdc output. In instances where the positioning signal is 2-10 Vdc, the TAC EM5 Actuator may be replaced by the S-E MD10A-24. It should be noted however that no 16 Vdc output is available from the S-E MD10A-24 and none can be connected. A 16 Vdc power supply should therefore be installed to provide power to any external Controllers or Auxiliary Units.

Issue RM / XRM series Light Duty Rotary Actuator installed on MB Valve Body requires removal / replacement. Environment RM          RM3601 XRM        XRM3201 Light Duty Rotary Actuator MB Valve Body Cause RM / XRM series Light Duty Rotary Actuator installed on MB Valve Body requires removal / replacement. Resolution RM / XRM series Light Duty Actuator removal / replacement may be achieved as follows :- Removal :- 1.    Beware!        RM Actuator is connected to a Mains Voltage power supply.        XRM Actuator is connected to a 24 Volt power supply. 2.    Isolate Actuator power supply. 3.    Locate Terminal Chamber - This may be found on top of the Actuator. 4.    Remove Terminal Chamber Cover. 5.    Locate Locking Plate Tab – This may be found inside the Terminal Chamber on the face nearest the Window housing the 0-10 Position Indicator Wheel. 6.    Pull Locking Plate Tab up to disengage the Actuator from the Valve Body. 7.    Separate Tongue of Actuator from Groove in Valve Body Spindle. 8.    Actuator may now be removed by joggling Keyhole Slots in Actuator Base plate over Allen Bolts protruding from MB Valve Body. N.B. It is not necessary to remove the Allen Bolts from the MB Valve Body in order to remove the Actuator. Replacement :- 1.    Joggle Keyhole Slots in Actuator Base plate over Allen Bolts protruding from MB Valve Body. 2.    Insert Tongue of Actuator in Groove of Valve Body Spindle 3.    Push Locking Plate Tab down to lock the Actuator to the Valve Body 4.    Replace Terminal Chamber Cover securely. 5.    Restore power supply. Details of the RM and XRM Actuators may be viewed here.

Issue ModBMS write commands do not work with Sigma 4.04 (3.41.14). Environment Sigma 3.41.14 ModBMS Write Cause ModBMS is being used to read and write data to Sigma 4.04 (3.41.14). Data is read correctly from Sigma, but it is not possible to write. Resolution Sigma 4.04 (3.41.14) has a known issue of not accepting DDE write commands. This issue is corrected by installing service pack 1 for this release. Please click HERE to upload the service pack.

Issue Upgrading site from Continuum v1.8x to v1.9x. with Elevator Control software. Continuum v1.91 and above now supports the Elevator Floor Module directly from within the Personnel Manager. Information on this new feature and how to implement is required. Environment Continuum Cyberstation v1.91 and above Elevator Control Software Personnel Editor Elevator Floor Module Cause Elevator floor selection is now done through the new Elevator Floor Module selected from a button within the Personnel Manager, thus removing the requirement to use the external Elevator PIM application for floor selection. Resolution The Elevator Floor Module is a free add-on for Elevator Control V2.6x.  It allows you to open the Elevator Floor selection window directly from the Continuum V1.91 (and above) Personnel Manager.  There is now no need to run the external Elevator PIM for Elevator Template or floor assignment.  Another added feature with the new Module is that Personnel objects can now reside in any folder. You can see more information on the features available and how to configure the Module at the link below. Elevator Floor Module Configuration For the Floor Module to work, it does require the Elevator Software to be installed and configured on the Continuum Workstation as well as the Continuum Security Key to be enabled with the Elevator option.

Issue Documentation for the Huba 692 differential pressure sensor is not available on the Extranet or other Schneider Electric web sites. Environment Part no 6552050000, Huba 692 Differential pressure sensor Cause This is a Class 3 product that is sold by Schneider Electric, but documentation is provided by the manufacturer. Resolution Data sheet is available here, or on the manufacturer web site: http://www.hubacontrol.com/en/products/

Issue Code-Guard Pin Pad Reader Programming in I/Net Seven Product Line TAC INET Environment Any Windows OS Version and Any I/Net Seven Version Cause I need to program a "Scramble" Pin Pad Reader made by Code-Guard Resolution Here is a link  to programming the Code-Guard Pin Pad Reader in I/Net

Issue Unable to key in a 'plus' sign (+) in the SMS recipient's Phone Numbers field Environment I/A Series G3 Cause The SMS recipient's phone numbers is required to be entered in international format. The international phone numbers format for sending an SMS is different for different countries. Example (using United Kingdom country code '44'): 00441403740290 or +441403740290 The following I/A Series G3 versions do not allow the 'plus' sign (+) to be entered in the SMS recipient's Phone Numbers field. I/A Series G3 version 3.4 and below I/A Series G3 3.5 versions lower than 3.5.36 I/A Series G3 3.6 versions lower than 3.6.36 Resolution Starting in build 3.5.36, 3.6.36, and 3.7 or later, a phone number may contain a ‘plus’ sign, for example: +441403740290. If you are running I/A Series G3 version 3.4 or below, you can download the updated SMS module here. If you are running a version of I/A Series G3 version 3.5 that is below version 3.5.36, upgrade to the latest version of 3.5 which is 3.5.39. If you are running a version of I/A Series G3 version 3.6 that is below version 3.6.36, upgrade to the latest version of 3.6 which is 3.6.31. These can be downloaded from https://ecobuilding.schneider-electric.com.

Issue Satchwell VZF 2-Port Flanged Valve Body requires replacement. Environment Satchwell 2-Port Plug and Seat Flanged Valve Body VZF1727                                VZF 1727 VZF1777                                VZF 1777 VZF1852                                VZF 1852 VZF1902                                VZF 1902 VZF1954                                VZF 1954 Cause Obsolescence of Satchwell VZF 2-Port Flanged Valve Body Resolution A number of alternative S-E 2-Port Flanged Valve Bodies are available to replace existing Satchwell VZF 2-Port Flanged Valve Bodies. Suggestion 1 Replace Satchwell VZF 2-Port Flanged Valve Body with S-E VG221F 2-Port Flanged Valve Body of appropriate size N.B. Existing Satchwell Actuator installed on VZF 2-Port Flanged Valve Body may be retained for installation on replacement S-E 2-Port Flanged Valve Body.  In such instances a S-E L9TVG Linkage Kit will additionally be required.  Alternatively an Actuator from the S-E range of Actuators may be installed on the VG221F 2-Port Flanged Valve Body, in which case no additional Linkage Kit will be required. Suggestion 2 Replace Satchwell VZF 2-Port Flanged Valve Body with S-E V222 2-Port Flanged Valve Body of appropriate size N.B. Existing Satchwell Actuator installed on VZF 2-Port Flanged Valve Body may be retained for installation on replacement S-E 2-Port Flanged Valve Body.  In such instances a S-E L8TV Linkage Kit will additionally be required.  Alternatively an Actuator from the S-E range of Actuators may be installed on the V222 2-Port Flanged Valve Body, in which case no additional Linkage Kit will be required. IMPORTANT NOTE It should also be noted that the face to face dimensions both of the S-E VG221F and V222 2-Port Flanged Valve Bodies differ to that of the Satchwell VZF 2-port Flanged Valve Body  Similarly, the centre line to bottom of third port dimensions both of the S-E VG221F and V222 2-Port Flanged Valve Bodies differ to that of the Satchwell VZF 2port Flanged Valve Body  As a result alterations to the pipework connected to the VZF 2-port Flanged Valve Body will be required. Details of the Satchwell VZF 2-port Flanged Valve Body may be viewed here. Details of the S-E VG221F 2 port Flanged Valve Body may be viewed here. Details of the S-E V222 2-port Flanged Valve Body may be viewed here. Details of the S-E L9TVG Linkage Kit may be viewed here. Details of the S-E L8TV Linkage Kit may be viewed here.

Issue Documentation for the obsolete PentaSens occupancy- and intrusion detection sensor (part no:6553002000) is requested. Environment CeTeLaB PentaSens part no 6553002000 Cause The product is obsolete from the Schneider Electric portfolio. But since it was a Class 3 product, documentation was provided by the manufacturer. Resolution You can find the CeTeLaB produced data sheet here. Also, a search on the Internet will provide more hits and further information/details on this product.

Issue Cannot order the VZ*9 valves, its no longer available.  Environment VZ*9 VZ*19E VZ*19* VZ*19C MZ20 Cause A new line of VZ valves is now available. Resolution The old VZ series valves have been replaced with a new. The old (VZ*9) is replaced by the VZ*19* (Either to VZ*19E (Flat face) or VZ*19C (Compression). The MZ20 actuator range can still be used with the new valve range. For more information and details, please see  the related data sheets. VZ*9 Valves, MZ20A Actuators and MZ20B Actuators.