Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Ask Me About Webinar: Data Center Assets - Modeling, Cooling, and CFD Simulation
Join our 30-minute expert session on July 10, 2025 (9:00 AM & 5:00 PM CET), to explore Digital Twins, cooling simulations, and IT infrastructure modeling. Learn how to boost resiliency and plan power capacity effectively. Register now to secure your spot!

Building Automation Knowledge Base

Schneider Electric Building Automation Knowledge Base is a self-service resource to answer all your questions about EcoStruxure Building suite, Andover Continuum, Satchwell, TAC…

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • Knowledge Center
  • Building Automation Knowledge Base
Options
  • My Knowledge Base Contributions
  • Subscribe
  • Bookmark
  • Invite a Friend
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Labels
Top Labels
  • Alphabetical
  • Andover Continuum 2,209
  • TAC Vista 2,045
  • EcoStruxure Building Operation 1,845
  • TAC IA Series 1,824
  • TAC INET 1,458
  • Field Devices 721
  • Satchwell BAS & Sigma 474
  • EcoStruxure Security Expert 330
  • Satchwell MicroNet 252
  • EcoStruxure Building Expert 228
  • EcoStruxure Access Expert 148
  • CCTV 53
  • Project Configuration Tool 47
  • EcoStruxure Building Activate 13
  • EcoStruxure Building Advisor 12
  • ESMI Fire Detection 8
  • Automated Engineering Tool 4
  • EcoStruxure Building Data Platform 3
  • EcoStruxure Workplace Advisor 1
  • EcoStruxure for Retail - IMP 1
  • Previous
  • 1 of 2
  • Next
Top Contributors
  • Product_Support
    Product_Support
  • DavidFisher
    DavidFisher
  • Cody_Failinger
    Cody_Failinger
See More Contributors
Related Products
Thumbnail of EcoStruxure™ Building Operation
Schneider Electric
EcoStruxure™ Building Operation
4
Thumbnail of SmartX IP Controllers
Schneider Electric
SmartX IP Controllers
1
Thumbnail of EcoStruxure™ Building Advisor
Schneider Electric
EcoStruxure™ Building Advisor
1

Related Forums

  • Intelligent Devices Forum

Previous Next

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

Building Automation Knowledge Base

Sort by:
Helpfulness
  • Date
  • Views
  • Likes
  • Helpfulness
Options
  • Subscribe
  • Bookmark
  • Invite a Friend
  • « Previous
    • 1
    • …
    • 504
    • 505
    • 506
    • 507
    • 508
  • Next »

LED number five on the 7716 meaning

Issue LED number five on my 7716 flashes constantly what does this mean? Environment I/NET Site Cause LED number five on my 7716 flashes constantly what does this mean? Resolution This indicates it is transmitting data to the HHC port. The unit is design to do this even if the HHC is not connected. Read more about it in TCON096
View full article
Picard Product_Support
‎2018-09-07 12:33 AM

Labels:
  • TAC INET
1171 Views

If a 7716 is taken off the LAN what status light indicates LAN Reconfiguration

Issue If the 7716 is taken off the LAN what status light indicates LAN Reconfiguration? Environment I/NET Site Cause If the 7716 is taken off the LAN what status light indicates LAN Reconfiguration? Resolution Assuming the unit has not lost power, LED #7. It is Labeled "RECON"
View full article
Picard Product_Support
‎2018-09-06 03:17 PM

Labels:
  • TAC INET
920 Views

LED number 8 is always illuminated or in alarm state

Issue LED number 8 is always illuminated or in alarm state. Environment I/NET Controller Cause It means one or more points are, or were in alarm. Resolution This can be reset by the HHC. If the all points have return to normal, press ALARM ACK on HHC. Press ALARM SUMRY
View full article
Picard Product_Support
‎2018-09-06 03:17 PM

Labels:
  • TAC INET
1108 Views

How do I set the Tap emulation for a Process Control Unit (PCU)

Issue How do I set the Tap emulation for a Process Control Unit (PCU)? Product Line TAC INET Environment Process Control Unit (PCU) 7716/8 Process Control Unit (PCU) 7756 Cause Need to set TAP Emulation type on PCU  Resolution Using the HHC, press [Code], 90 [Enter] Press [Inc] or [Dec] through 7801, 7803, 7806 Tap emulation Press [Enter] to accept your choice 7801 for direct connection and Integrated dial operation 7806 for direct connect, integrated dial, and ADAA For additional details, please see the following documentation:  PCU 7718 TCON106-0910.book (schneider-electric.com) PCU 7756 TCON127-0910.book (schneider-electric.com)
View full article
Picard Product_Support
‎2018-09-06 03:17 PM

Last Updated: Guinan RobertAndriolo Guinan ‎2023-12-21 10:04 PM

Labels:
  • TAC INET
1081 Views

Schlage Integration with PIN

Issue Using PIN only for the Integration and it is not working. Environment Continuum Version 1.94 and above. Cause The X Driver has a limitation on how it functions with PIN only. Resolution To resolve this issue, DO NOT use PIN only as it is not supported by the X-Driver. If the PIN needs to be used then it must be Card and PIN.
View full article
Picard Product_Support
‎2018-09-06 08:41 AM

Labels:
  • Andover Continuum
1165 Views

How to set the emulated Tap Baud rate in a PCU

Issue How do I set the emulated Tap Baud rate in a PCU? Environment I/NET Site Cause How do I set the emulated Tap Baud rate in a PCU? Resolution Using the HHC, press [Code], 91 [Enter] Press [Inc] or [Dec] to toggle PC port baud rates (usually 9600)
View full article
Picard Product_Support
‎2018-09-06 03:17 PM

Labels:
  • TAC INET
1154 Views

How do I set the controller LAN baud rate in a PCU?

Issue How do I set the controller LAN baud rate in a PCU? Environment I/NET Site Cause How do I set the controller LAN baud rate in a PCU? Resolution Using the HHC: Press [Code], 6, press [Enter] Press [Inc] or [Dec] to toggle between 9600 and 19.2KBPS (usually 19200) Press [Enter] to accept your choice
View full article
Picard Product_Support
‎2018-09-06 03:17 PM

Labels:
  • TAC INET
1192 Views

Can I put more than eight, 0 to 20 milliamp sensors on the 7716?

Issue Can I put more than eight, 0 to 20 milliamp sensors on the 7716? Environment I/NET site Cause Can I put more than eight, 0 to 20 milliamp sensors on the 7716? Resolution For more than eight, you need to use a external power supply.
View full article
Picard Product_Support
‎2018-09-06 03:17 PM

Labels:
  • TAC INET
1132 Views

What are the ratings for the output relay contacts on the 7716?

Issue What are the ratings for the output relay contacts on the 7716? Environment I/NET site Cause What are the ratings for the output relay contacts on the 7716? Resolution ? Form-C (SPDT) ? 24V AC/DC at 0.5 amps ? Operating Modes are: ? Latched ? Momentary ? PWM
View full article
Picard Product_Support
‎2018-09-06 03:17 PM

Labels:
  • TAC INET
1317 Views

How long is the battery backup on the 7716?

Issue How long is the battery backup on the 7716? Environment I/NET site Cause How long is the battery backup on the 7716? Resolution The battery backup of a 7716 will last 30 Days. Refer to TCON 096.
View full article
Picard Product_Support
‎2018-09-07 12:34 AM

Labels:
  • TAC INET
1017 Views

Cable needed to Direct connect a Laptop or Desktop to a PCU

Issue Cable needed to Direct connect a Laptop or Desktop to a PCU Product Line TAC INET Environment I/NET site Cause The first asynchronous port (P4) provides an RS232 port for direct connection to a PC or external direct dial (Hayes) modem. The RS232 port’s baud rate is set using the HHC. Resolution CBL072 for a 9-pin PC connection CBL073 for a 25-pin PC connection Refer to TCON 096 For CBL072 information, please refer to Cable Connectivity to I/NET.
View full article
Picard Product_Support
‎2018-09-07 12:35 AM

Last Updated: Administrator CraigEl Administrator ‎2022-08-09 10:42 PM

Labels:
  • TAC INET
1557 Views

Where do I place the RS-232 Serial Expansion Module on the 7716?

Issue Where do I place the RS-232 Serial Expansion Module on the 7716? Environment I/NET site Cause Where do I place the RS-232 Serial Expansion Module on the 7716? Resolution The RS-232 Serial Expansion Module on the 7716 fits into port P2. See TCON 096.
View full article
Picard Product_Support
‎2018-09-07 12:36 AM

Labels:
  • TAC INET
1037 Views

How many Universal Inputs are on the base card of the 7716?

Issue How many Universal Inputs are on the base card of the 7716? Environment I/NET Site Cause How many Universal Inputs are on the base card of the 7716? Resolution There are 8 Universal Inputs (UIs) on the 7716's motherboard. See TCON 096.
View full article
Picard Product_Support
‎2018-09-07 12:36 AM

Labels:
  • TAC INET
1306 Views

Protection against power spikes on 7716 inputs

Issue Do 7716 inputs have any protection against power spikes? Environment 7716 Cause Protection against power spikes ensure longevity in the controller. Resolution Yes. All inputs on the base card are equipped with transient suppression components.
View full article
Picard Product_Support
‎2018-09-06 03:17 PM

Labels:
  • TAC INET
949 Views

How do you get the system information of a Xenta Server from a web browser?

Issue How do you get the system information of a Xenta Server from a web browser? Environment Xenta Server Xenta 511, 527, 701, 711, 721, 731, 913 Cause View the most up to date system information for the firmware version loaded into a Xenta Server. Resolution Getting system information using a web browser: Menu Utilities-System Information Displays all system information such as software versions etc. Use cut/paste to save information. Menu Utilities-Error-Error-System Error Log Displays system information and all error messages in the system error log. Use cut/paste to save information.
View full article
Picard Product_Support
‎2018-09-06 03:17 PM

Labels:
  • TAC INET
  • TAC Vista
1617 Views

Explaining a PU

Issue What is PU? Environment I/NET site Cause What is PU? Resolution This allows you to attach a 4-20 mA auxiliary power supply or power converter for a supplementary unit.
View full article
Picard Product_Support
‎2018-09-06 03:17 PM

Labels:
  • TAC INET
1055 Views

On a Xenta 301 controller, what is the 0-10v output impedance?

Issue On a Xenta 301 controller, what is the 0-10v output impedance? Environment Xenta 301 programmable controller Cause Electric characteristics of the controller can be used to determine if field devices are compatible. Resolution The 0-10v output impedance is approximately 50 ohm, and in the datasheet it supplies maximum 2 mA.
View full article
Picard Product_Support
‎2018-09-06 03:17 PM

Labels:
  • TAC Vista
1058 Views

Is there a problem with special days in time schedule operations?

Issue Is there a problem with special days in time schedule operations? Environment I/NET Site Cause Is there a problem with special days in time schedule operations? Resolution No, the problem most often is in programming. Our software operates such that if there is a special day defined, anywhere in the system, all other time schedules are affected. If they have no entry for that special day, they will do NOTHING. Therefore, if a person defines a special day in one schedule, they must visit all others and define what they are to do on that day also. If it is an access control system, this applies to both door mode and personnel schedules. Read the release announcement for I/NET 2.44a.
View full article
Picard Product_Support
‎2018-09-06 03:17 PM

Labels:
  • TAC INET
1128 Views

What is acceptable for an earth ground?

Issue What is acceptable for an earth ground? Environment I/NET site Cause What is acceptable for an earth ground? Resolution It must be a direct electrical path to earth ground. In other words, connecting the controller ground wire to a lug, where earth ground is also connected is ok. Connecting the controller ground wire to a lug in one corner of an enclosure, and the earth ground is on a lug at another corner is NOT OK. That is using the enclosure as part of the electrical path, and not a direct connection. It is NOT acceptable to use conduit or vav boxes as part of the path, either. The same applies for LAN shield grounding.
View full article
Picard Product_Support
‎2018-09-06 03:17 PM

Labels:
  • TAC INET
1063 Views

What is an easy way to check ground connections?

Issue What is an easy way to check ground connections? Environment I/NET site Cause What is an easy way to check ground connections? Resolution Take a multi-meter in a voltage setting, either ac or dc. Meter from controller ground to lan shield. You should read no greater than 250 millivolts. If you do read higher, go over ground connections to ensure they are good, metal to metal connections
View full article
Picard Product_Support
‎2018-09-06 03:17 PM

Labels:
  • TAC INET
1136 Views
  • « Previous
    • 1
    • …
    • 504
    • 505
    • 506
    • 507
    • 508
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of