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View in: "Building Automation Knowledge Base" | Community

1458 Posts | First Used: 2018-09-06

Building Automation Knowledge Base

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Label: "TAC INET" Show all articles

Release elevator floors for free access when the door time schedule will not.

Issue How to free the elevator floors for free access when a door time schedule will not. Environment I/NET Elevator control 7920 MR-88R DIO 7940 Cause Elevator control design. Resolution If you only have a few floors, you could use a 7920's extra outputs in series or parallel with the floor outputs. Then attach a time schedule to them. If you have many floors, use the outputs of an MR-88R or a DIO 7940 in the same way. You might also use a single spare output as a connection to the elevator controls. Arrange with the elevator tech that when the contact is open, the floors are free. Closed contact means we control them. Then he configures his relays and such to accomplish it. If you prefer not to add any wiring or extra outputs, you might use a combination of AIC, events, etc. Check out Tech Tip G066 (if you can find it) for some ideas.
View full article
Picard Product_Support
‎2018-09-06 03:31 PM

Labels:
  • TAC INET
1226 Views

Using a Thermistor Sensor on an MR Controller

Issue Using a Thermistor Sensor on an MR Controller Environment I/NET MR Controllers Cause You may use a thermistor sensor in place of an I/STAT for room temperature readings only Resolution You may use a thermistor sensor in place of an I/STAT, only if it reads temperatures in space temperature range. Reason being, the stat port has comm line directly to the processor of the controller. If a sensor is used that reads either extremely high or low readings, they can disrupt the processor and cause controller reconfigurations.
View full article
Picard Product_Support
‎2018-09-06 03:31 PM

Labels:
  • TAC INET
1170 Views

Can a thermistor be used on the stat port of a 7716 or 7718 to read very high or very low temperatures?

Issue Can a thermistor be used on the stat port of a 7716 or 7718 to read very high or very low temperatures? Environment 7716 7718 Cause The reason is the same as for the MR. The stat port has a comm line connection directly to the processor of the controller. Sensors reading extremely high or low ranges can disrupt the processor of the controller. Resolution A sensor should not be used on the stat port to read anything besides space temperatures. If a sensor in these ranges is needed, use another input on the controller.
View full article
Picard Product_Support
‎2018-09-06 03:31 PM

Labels:
  • TAC INET
1043 Views

Export an IMI database

Issue How to start the export of the IMI database Environment I/NET IMI Video badging Cause Getting an export of the badging data from IMI, perhaps to import/upgrade to Datacard ID Works Resolution First, create an answer set inside the IMI Query Processing ICON. This is where you export the photo as the cardnumber.JPG.
View full article
Picard Product_Support
‎2018-09-06 03:31 PM

Labels:
  • TAC INET
1499 Views

Conversion Format for IMI Batch Export

Issue Need Conversion Format for IMI Batch Export Environment Datacard ID Works Cause Need Conversion Format for IMI Batch Export Resolution In order to use these pictures in the Datacard ID Works system, they must be either JPEG or JPG file extensions.
View full article
Picard Product_Support
‎2018-09-06 03:31 PM

Labels:
  • TAC INET
1318 Views

Handle multiple tenants during the IMI export process

Issue How do I handle multiple tenants during the IMI export process? Environment I/NET IMI Cause The export file name is not incremented, nor can you name it during the export process. Performing an export procedure more than once will overwrite each previous export file.  Resolution To keep an export file, either copy it to another location or rename it before exporting other file records.
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Picard Product_Support
‎2018-09-06 03:31 PM

Labels:
  • TAC INET
1326 Views

How many projects must be created in the new Datacard ID Works system?

Issue In the new Datacard ID Works system how many Projects do I need to create? Environment Datacard ID Works Cause How many projects must be created in the new Datacard ID Works system? Resolution Create one projects for each tenant.
View full article
Picard Product_Support
‎2018-09-06 03:31 PM

Labels:
  • TAC INET
1348 Views

When converting a card from the IMI system using the Flashpoint Video capture card, will the card work in the Datacard (ID Works)?

Issue When converting a card from the IMI system using the Flashpoint Video capture card, will the card work in the Datacard (ID Works)? Environment ID Works I/NET IMI Cause The Datacard system supports the TWAIN formats and the Flashpoints cards also use this format. Resolution Yes, you can. The Datacard system supports the TWAIN formats and the Flashpoints cards also use this format.
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Picard Product_Support
‎2018-09-06 03:30 PM

Labels:
  • TAC INET
1476 Views

Does the Magicard Video badging printer work with the Datacard system?

Issue Does the Magicard Video badging printer work with the Datacard system? Environment ID Works Magicard Video Badging Cause The Magicard printer web site has a driver for the Datacard system. Resolution Yes you can, the Magicard printer web site has a driver for the Datacard system.
View full article
Picard Product_Support
‎2018-09-06 03:30 PM

Labels:
  • TAC INET
1342 Views

What is the Date format that the ID Works supports?

Issue Is there a difference in the way Datacard (ID Works) handles the date format? What is the Date format that the ID Works supports? Environment I/NET Seven DataCard ID Works Cause Date format needs to be entered correctly when integrating ID Works with I/NET Seven Resolution Yes, the format is different. The only format that the Datacard ID Works system supports are YYYY/MM/DD.
View full article
Picard Product_Support
‎2018-09-06 03:30 PM

Labels:
  • TAC INET
1340 Views

In TCP/IP terms, what is a broadcast address used for?

Issue In TCP/IP terms, what is a broadcast address used for? Environment I/NET IP network Cause A broadcast address is used to simultaneously address every host on a network. Resolution The broadcast address for network 128.66 is 128.66.255.255. A datagram sent to this address is delivered to every individual on network 128.66.
View full article
Picard Product_Support
‎2018-09-06 03:30 PM

Labels:
  • TAC INET
1224 Views

What are some of the reasons why subnetting is used?

Issue What are some of the reasons why subnetting is used? Environment I/NET IP network Cause When considering network design, there are some reasons to consider subnetting. Resolution Overcoming distance limitations Interconnect dissimilar physical networks Filter traffic between networks
View full article
Picard Product_Support
‎2018-09-06 03:30 PM

Labels:
  • TAC INET
1382 Views

What command displays the translation of the IP addresses to Ethernet addresses?

Issue What command displays the translation of the IP addresses to Ethernet addresses? Environment I/NET Cause This stands for Address Resolution Protocol (ARP). This command displays the table of translations between IP addresses and Ethernet Addresses. This table is built dynamically. When ARP receives a request to translate an IP address, it checks for the address in the (ARP) table. Resolution arp -a
View full article
Picard Product_Support
‎2018-09-06 03:30 PM

Labels:
  • TAC INET
1166 Views

What situations may use Static Routing?

Issue What situations may use Static Routing? Environment I/NET Cause A network with a limited number of gateways to other TCP/IP networks may be configured with static routing. Static routing tables do not adjust to network changes, so they should be used only where routes do not change. But when remote destinations can only be reached through one route, a static route is the best choice. Resolution A static routing table is constructed manually by the system administrator using the "route" command.
View full article
Picard Product_Support
‎2018-09-06 03:30 PM

Labels:
  • TAC INET
1286 Views

Schedules behavior with Special Days and Temporary Time Schedule on a point

Issue If I have populated a Special Days and Temporary Time Schedule on a point, which schedule will control that point? Environment I/NET Time Schedule extension Cause There may be an overlap in scheduling that causes a Special day to fall on the same day as a Temporary Time Schedule. Resolution In the case of a point having a Special day defined and a Temporary schedule defined, the Temporary Time Schedule will override the Special Days schedule.
View full article
Picard Product_Support
‎2018-09-06 03:30 PM

Labels:
  • TAC INET
1163 Views

Possible Issues related to a large number of global and indirect points

Issue Possible Issues related to a large number of global and indirect points Environment I/NET CLAN network Cause Adding a large number of global and indirect points can adversely affect the system response time. Resolution Each globalization and request for globalization is a message from the DCU. A large number of global and indirect points an overload the DCU’s message capability. This can reduce the system performance, and may cause the system to discard messages.
View full article
Picard Product_Support
‎2018-09-06 03:30 PM

Labels:
  • TAC INET
1284 Views

Docutrend cells will not update

Issue A Docutrend setup has Docutrend cells that will not update. Environment Docutrend Cause Points storing information to docutrend cells (including Event cells) must have at least a priority of routine when attached to a direct connect host, or the cell will not receive the data. On a dial out Tap system, points storing information on Docutrend cells (including Event cells) must have at least a priority, or the tap will not send the data. Resolution Check the system settings to ensure that points storing information to Docutrend cells have a priority of at least routine.
View full article
Picard Product_Support
‎2018-09-06 03:30 PM

Labels:
  • TAC INET
937 Views

UC, MR, and ASC controllers do not use the minimum trip and close command

Issue Which controllers do not use the minimum trip and close command? Environment UC, MR, or ASC Cause The editor lets you enter a value in the minimum trip and close field; however, the UCI, MRI, MCI, or I/Site Lan replaces the entered value with the default value of "0" when it is downloaded to the UC, MR, or ASC. Resolution The minimum trip and close parameters are not used for Unitary Controllers (UC), Micro Regulator (MR), or Application Specific Controllers (ASC) output commands.
View full article
Picard Product_Support
‎2018-09-06 03:30 PM

Labels:
  • TAC INET
954 Views

Calculations may not be used on an indirect point

Issue Calculations may not be used on an indirect point Environment I/NET Seven Resident I/O calculation Cause Calculations may not be used on an indirect point Resolution Calculations may be used only with internals or external points. Indirect points may not use the calculation extension.
View full article
Picard Product_Support
‎2018-09-06 03:30 PM

Labels:
  • TAC INET
1322 Views

Special consideration for 08 and 09 DI\DA points on a 7910A and 7920 DPU

Issue Can I use the 08 & 09 DI\DA points on a 7910A and 7920 DPU as internal points? Environment 7910A DPU 7920 DPU Cause These points are dedicated points and cannot be used for any other purpose. Resolution The 08 & 09 DI\DA points on a 7910A and 7920 DPU: Cannot be used as internal points Cannot have calculation extensions
View full article
Picard Product_Support
‎2018-09-06 03:30 PM

Labels:
  • TAC INET
955 Views
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