Issue
This issue has symptoms as below:
- Blank page, No ID code or number displayed in login webpage and can not login to Xenta Server.
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Can not access Xenta Server via webpage. The following blank page is displayed:
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Login page is displayed, but project name and ID code or ID number are not:
Environment
- Windows Server Environment
- TAC Vista 5.1.X
- Xenta Server Ver 5.1.X
Cause
- Windows Server "Internet Options" Security Settings are not set properly.
Resolution
- Need add the Xenta Server IP address into "Trusted Sites" in "Internet Options>>Security>>Trusted Sites".
- If didn't add the IP address into "Trusted Sites", blank page would display;
- If just "http://%Xenta Server IP address%" is added into the "Trusted Sites", would get login webpage which didn't include project name and ID code in the login page;
- Need remove "http://%Xenta Server IP address%" from "Trusted Sites", and add "https://%Xenta Server IP address%" into "Trusted Sites" list;
- Then could get correct login webpage,
