Building Automation Knowledge Base

Issue When Actuator M22 / M50 is purchased separately from valve, an adapter is sometimes required to connect valve and actuator. Environment M22 M50 Adapter 100108240 Cause In some applications this adapter is necessary to purchase separately. Resolution The adapter needed is available for ordering. Part no 100108240. Contact t your Orders Dept rep for more details and information.

Issue Spare parts for V221 Environment 0804375005 Recond kit 221/223-65  0804376005 Recond kit 221/223-80  0804377005 Recond kit 221/223-100  0804538005 Recond Kit 221/223-125  0804627005 Recond kit 221/223-150 V221: DN65 7212154000 DN80 7212158000 DN100 7212162000 DN125 7212166000 DN150 7212170000 Cause Reconditioning kits for the V221 valves Resolution The following reconditioning kits are available until the end of 2012, after that they will be obsolete: 0804375005 Recond kit 221/223-65  0804376005 Recond kit 221/223-80  0804377005 Recond kit 221/223-100  0804538005 Recond Kit 221/223-125  0804627005 Recond kit 221/223-150

Issue Operation of the "Speed Clock" facility. Environment Drayton DC1100 DC1400 DC1100/1400 Speed Clock Cause Information on the enabling/disabling of the "Speed Clock" function. Resolution The "Speed Clock"  function on the DC1100/1400 controller allows the user to test the controllers timed functions in a short period of time. It is enabled / disabled as follows; Rotate the controller rotary switch to "SET". Navigate through the menu structure to "System Menus / Alter Settings / Enter Password, and enter a password of 0402. Choose either to "Enable" or "Disable". Return the rotary switch to "Auto" to run the test.

Issue Which adaptor should be used when mounting a M3000 actuator on a V321 DN125/150? Environment V321 Forta M3000 M22 M50 Cause Forta actuators are a direct fit to V321 on all sizes DN100 and smaller unless stated differently in the catalogues/data sheets. Resolution The M3000 actuator will not fit on the V321 DN125 and DN150 sized valves due to the different design of the valve body. For DN125/150, actuators M22 and M50 should be used. 

Issue Technical support contact information for Design 360 and Studio 360 Product Line Andover Continuum, EcoStruxure Building Operation, Field Devices, Other, Satchwell MicroNet, Satchwell Sigma, TAC IA Series, TAC INET, TAC Vista Environment Design 360 Studio 360 Cause Design 360 or Studio 360 has issues requiring technical support assistance which is not provided by PSS. Resolution Schneider Electric Employees should contact PSS who will provide you with your Branch Administrator and Technical Expert contact information. Partners may contact Smartware directly for any support of the tool at: Email: techsupport@smartwaretech.com Phone: (716) 213-2222

Issue Can the duct nipple for SPD910 be purchased separately? Environment SPD910: 004701090 004701080 004701070 004701060 Cause Replacement spare parts availability Resolution No spare parts are available for ordering separately unless listed in the data sheet and/or price list.

Issue What does "FS" mean in the technical data part of the data sheet for some of our sensors?  Environment Sensor documentation Cause No explanation in the data sheets what "FS" means. Resolution "FS" is short for "Full Scale".

Issue EM42 is obsolete and is no longer available when replacement is needed Environment VTRA linkage kit 8600990000 EM9 180° 8601110000 VTRA valve EM42 Cause Replacement of obsolete actuator on old style valve Resolution The replacement actuator for EM42 on a VTRA valve is  EM9 180°, 8601110000, together with linkage kit 8600990000. The linkage kit originally included with the EM9 package should NOT be used.

Issue Request for Schneider Electric version of Controlli VMBP2M Environment Controlli VMBP2M Cause Some products of Controlli are also available through Schneider Electric.  Resolution Unfortunately, no cross reference to Controlli VMBP2M is available in the Schneider Electric portfolio.

Issue The documentation states in different ways that the sensors are both 0-95% and 0-100% RH range. Environment SHD100 006902321 SHD100-T 006902331 SHD101-T5 006902381 SHD101-T6 6902411 SHO100 006902361 SHO100-T 006902371 SHO101-T5 006902401 SHR100 006902340 SHR100-T 006902350 SHR100-T5 006902390 Cause Different RH (Relative Humidity) values are listed in the documentation, and needs to be explained.  Resolution Ranges are divided into "measuring range" and "working range".   Measuring range: 0…100% r.H. Working range:   10…100% r.H. ( non condensing )   Normally 100% r.H. is already water but it is possible to have 100% r.H. in air- or gas form. Sensor works at 100% r.H. in air but not if pure water is present. This is why “non condensing” is added. In this case working range is 10…100%. If we don’t add “non condensing”,  specification should read: 10…95% r.H.  Sensor will not become damaged because of condensing.

Issue Does Schneider Electric offer replacement labels to convert the Smart Thermostats to other languages? Environment Viconics T-Stats French, German, Italian, etc. Cause It is desired to have labels on the wall mounted thermostats that are in the native language of the installation site. Resolution Unfortunately, there is not an offering for labels for the sensors for any other languages.

Issue Since the TA224 controllers are obsolete, a replacement is requested Environment TA224V 2241030000 TA224VL 2241040000 Cause No current products are listed as replacements for the obsolete TA224 controllers. Resolution No direct replacements are available- Free programmable Xenta controllers would probably be the only way to replace these old style controllers

Issue Since all actuators listed in the V392 documentation are obsolete, a replacement is requested.  Environment Valve V392 M5C M15C EM5C M44 M42 EM42 TAC Forta Cause Obsolete actuators need to be replaced Resolution The Forta series actuators are suitable as replacements. Make sure the correct size is chosen for the application.

Issue Is it possible to calibrate a Controlli TQ-A31 Air Quality sensor? Environment Controlli TQ-A31 Cause In field calibration procedure. Resolution It is not possible to calibrate the TQ-A31 sensor on the field. You should read a 0..10Vdc voltage between B and C terminal. If the signal between these two terminal is not in the 0..10Vdc range than it can be the product is defective and therefore I suggest you to send it back to us through the usual claim system.

Issue With the valve obsolete, are the spare stuffing boxes available? Environment V294: 7219406000 7219410000 7219414000 7219418000 7219422000 7219426000 7219430000 7219434000 7219438000 7219442000 Cause Obsolete products and their spare parts Resolution V294 and all accessories/spare parts are obsolete since the end of 2010. No direct replacement parts are listed.  

Issue In some cases, the annual drift of sensors are requested. Environment STR500 004606000 STR502 004606100 STR504 004606200 STD500 5123074010, 5123078010 STD501 5123082010 Cause The annual drift of the sensors is not documented in data sheets or similar. Resolution Unfortunately, this information is not available from the manufacturers of the sensor elements.

Issue With the M42 series actuators being obsolete, they need to be replaced. Environment M42 Actuator M42/230 8401000000 Actuator M42/230 8401300000 Actuator M42P/24 8402100010 Actuator M42PBB/24 8402400010 TAC Forta series M9/EM9 Cause Replacement of obsolete actuators. Resolution Spare part for actuator for valves with linear moving stem the complete actuator TAC Forta should be used. When a 230 Volt actuator is requested the TAC forta needs a supplementary 230/24 Volt transformer. Depending on the electrical installation certain modifications may be necessary. For valves with rotating stem, actuators M9/EM9 can be used.

Issue Request for technical documentation and data sheets for Senseair aSENSE m III Environment Senseair aSENSE m III 6553064000 Cause The requested documentation is not available through Schneider Electric. Resolution Since this is a Class3 product, the manufacturer is providing technical documentation. Please see www.senseair.com for details and download.

Issue What is the difference between the M1500 and the M1500A actuators? Environment Forta M1500 M1500A Cause Why has the "A" been dropped from the specification number? Resolution Originally there were two specifications; M1500A which fitted to the control valve using a "U-Bolt". M1500A-VB which fitted to the valve using a "Screw Mount". The M1500 actuator is fitted to the valve using an "U-Bolt", if a "Screw Mount" is required, then the appropriate linkage kit should be used.

Issue Can a digital clock be used to replace an analog clock on a SVT4201? Environment SVT SVT4201 SVT4251 Cause Can a digital clock be used to replace an analog clock on a SVT4201? Resolution A digital clock cannot replace an analog clock in a SVT4201, because the SVT4201 and SVT4251 have a slight difference in components used.