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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2537 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2387 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2755 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2806 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4550 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6824 3 1
Latest Reply: Charles_Murison

Solved
Samart_Ploypradab
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PM8240 Show Blank screen with red/green blinking LED status after conn...

The PM8240 4pcs at one of pumping station, when we connect Power Meter via Ethernet LAN cable, the screen of PM8240 is showed blank screen. but when we disconnect Ethernet LAN the screen back to normal...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3323 0 7
Latest Reply: Samart_Ploypradab

Solved
Rolla
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PM5560 and iem3155 restoring power to meter - data time delay

We have an issue restoring the data from an iem3155, via Modbus serial connection to a PM5560. When the bus plug breaker is flipped off, we receive the data loss within seconds, but when the bus plug b...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1063 0 1
Latest Reply: Charles_Murison

Solved
huseyinb
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IEEEFloat format modbus slave

Hi, I need floating point value for 3rd modbus master, As mentioned on page 362 of the ion reference document, this format is available. but i connected to 7650 and format list not included floa...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1270 1 1
Latest Reply: Charles_Murison

Solved
Tomohiro-Okada
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The Value of "N/A" register of PM8000(firmware version 3..0.0)

I have a question about the value of register. The user manual of PM8000 said thatthe Modbus invalid read registers responses are word 1 = "1111111111000000"word 2 = "0000000000000000" when the registe...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4062 0 9
Latest Reply: Tom_Stevenson

Solved
rodrigorpgsc
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High Speed ION Module - 1/2 cycle measurements - ION 8650

Hi, We intend to get slow AND also fast measurements at our ION8650. We need request this data at real time and using modbus TCP table. We configure a PLC to act as modbus master and request data each ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3617 0 7
Latest Reply: rodrigorpgsc

Solved
swil
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PM8000 Ethernet LED Indicators

Please advise what the PM8000 Ethernet LED Indicators next to Ethernet ports on PM8240 convey? e.g. colours, flashing patterns.I have a grainy photo of the underside of a PM8000 with 2 green LED lights...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1339 0 2
Latest Reply: swil

Maaz
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MID and MIR TECs for PM8000 and ION7400 are now available!

We are pleased to announce that in support of our full MID compliance of PM8000 and ION7400, we have received the following EU Type Examination Certificates (TECs) from the SGS: 1. Updated MID TEC: R...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1748 0 1
Latest Reply: Charles_Murison

Solved
Windsor
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Modbus registers for active and reactive power

Comparing Modbus register maps for PM8000 and PM5000 meters (see attached picture), the PM8000 map implies (to me anyway) that the values read for active power and reactive power will be in W/Var where...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1920 0 2
Latest Reply: Windsor

Solved
Olivier_GARAULT
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PM8000 Display modules

Bonjour, une fois de plus j'ai un client (EDF) qui me demande de ne pas afficher les intensités en kA mais en A la même chose pour la puissance, il me demande des kW, pas des MW. J'ai trouvé une p...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1563 0 2
Latest Reply: Romain_Polette

Solved
Fengchi
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About PM8000 remote display

Dear expert, Can the PM8000 use the ION9000 METSERD192(192 x 192 mm) remote display? Thank you! Fengchi
EcoStruxure Power & Grid icon_circle Metering & Power Quality
952 1 1
Latest Reply: Romain_Polette

Solved
s2k
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PM8000 failure

Hi there. please review the below and let me have any comment to solve the problem. Customer : Steel Company - Upgradede panels and replaced power meter ION6200 (or ION7330) with PM8000(8240) - Load t...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1314 0 1
Latest Reply: Charles_Murison

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