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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
820 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4859 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4193 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4760 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6540 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8650 3 1
Latest Reply: Charles_Murison

Solved
Miyai
Miyai

VT wiring connections for ION 9000.

Hello, Please advise on VT wiring connections for ION 9000. Customer wants to record V0 waveforms.Are the following wiring connections correct?Also, should VN and VE be connected? I have already ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2560 0 2
Latest Reply: Miyai

Solved
Anonymous user
Anonymous user

Bigbatteries.com on Schneider 6848+

Hi. What are the steps and setup to replace 8 acid batteries (48/370ah) to a Bigbattery Cóndor Elite 48v? https://bigbattery.com/products/48v-cndr-elite-lifepo4-231ah-11-8kwh/I have two MPPT60/150 cont...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1634 0 3
Latest Reply: Babajide

Solved
Leah_Sun
Leah_Sun

ION9000 DNP 3.0 Device Profile Document?

Hi We are looking for the ION9000 DNP 3.0 Device Profile Document but seems like it's not available anywhere on Schneider's website? Can someone please help? Thanks Leah
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4601 0 8
Latest Reply: Charles_Murison

Solved
Aafaq_SAH
Aafaq_SAH

EGX100MG stops communicating with ModbusRTU devices when even 1 of the...

Hi, I'm using an EGX100MG to communicate data from ModbusRTU based power meters (ION6200) onto a PLC. The PLC is the modbus master and uses ModbusTCP to connect to the gateway whereas the power meters ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3723 1 8
Latest Reply: Aafaq_SAH

Solved
Stuart_Cheng
Stuart_Cheng Contributor

How to check data for a customized data recorder in ION Setup

Hi All, A question about ION Setup. I set up a new data recorder module which I highlighted in red. However, when I change to the data screen, I couldn’t find this data recorder. Wondering how to see...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1953 0 3
Latest Reply: Stuart_Cheng

Solved
geir_eas_no_bfo
geir_eas_no_bfo

Upgrade firmware IEM3555

Hi, have a sight with PME, that we configure with VPN tunnel. We need to upgrade IEM3555 devices. The problem is that the PME and technical Ethernet is not connected to internet (and is not possible t...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1519 0 1
Latest Reply: Ramasamy_N

Solved
Oz_Ba
Oz_Ba

Ion9000 communication failure after security updates

Hi, I am having trouble reading data from Ion9000 device after client's IT department performed security policy updates. PME 2020 is running with only one device connected directly using ethernet. It i...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4105 1 4
Latest Reply: Oz_Ba

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4193 2 0

2022-10-13

Solved
Anonymous user
Anonymous user

PN8000 Hard reset

Can the PM8000 be reset to factory settings via the hardware i.e. a pin etc on the meter or can it only be reset via ION Setup?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2596 0 1
Latest Reply: Charles_Murison

Solved
hmyang_s2k_co_k
hmyang_s2k_co_k

Question about IEC61850 with ION7650 (Firmware V360e)

Hi all. Question about IEC61850 with ION7650 (Firmware V360e, S/N : PJ-0912A650-02) 1. After setting IEC61850,2. Testing resultWe expect three data items - value, quality and time as shown in right sid...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1525 0 1
Latest Reply: Charles_Murison

Solved
SekherNK
SekherNK Explorer

PM8000 Alarming & Data Export

Hi, I have a few questions regarding exporting of alarms and datalogs from PM8240. In a site without PME, can PM8000 send alarms and data logs to a 3rd party system (for eg: BMS or SCADA)? What is ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3240 1 3
Latest Reply: Charles_Murison

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