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Charles_Murison
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ION Device Template Reference Possible update
2020-11-02 05:01 PMHello all, Looking to possibly revise the ION Device template reference for the newer ION meters (ION9000, PM8000, ION7400) only. This will not replace the older .chm file but rather be an extension in a new format. Given that this is something new w…View more
Posted by: Charles_Murison in Metering & Power Quality
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FAQ for ION8650
2021-03-02 09:59 AMPlease note this post may get updated from time to time to reflect the changing top FAQ. Q: What is the latest version of firmware for the ION8650 A: V4.40.1 Q: Where can I download firmware for ION8650, both latest and previous versions? A: https://…View more
Posted by: Charles_Murison in Power Monitoring and Energy Automation NAM
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Where to find knowledge base for ION meters?
2021-03-02 08:50 AMAsked to look up an FA number? Told the answer is in the knowledge base Looking to find a technical answer to question outside the scope of this forum? Refer to https://www.se.com/us/en/faqs/home/
Posted by: Charles_Murison in Power Monitoring and Energy Automation NAM
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Re: Network Address Translation (NAT) for ION Meters
2019-04-03 02:23 PMIn the future I would recommend asking this type of question in the Power Metering section of the Community. By NAT you are talking about having a switch/getway etc have enteral IP address on one side and different internal IP address on the other si…View more
Posted by: Charles_Murison in Metering & Power Quality
PM5563 MAC address does not match sticker
2019-01-10 03:09 PMHello, I have a customer who reciently did an audit and found a device where the MAC address defined on the sticker outside the meter did not match the MAC address as seen on the sevices web pages. Serial number did match and so did the IP address as…View more
Posted by: Charles_Murison in Metering & Power Quality
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External Relay to remotely power cycle ION meter
2017-03-31 08:37 AMCustomer is looking for a possible way to power cycle a meter using external relay. Ideally, relay would be controlled by a digital output on the meter. Anybody done this before or have suggestions?
Posted by: Charles_Murison in Metering & Power Quality
Com'X 200/210 Remote Service Platform Port numbers
2016-10-25 03:10 PMCustomer has a RSP subscription however the Com'X is not able to connect to RSP. Customer's IT has some strict firewall rules and they are looking for the specific port the Com'X 200 uses to upload data to RSP.Is this port 80 or 443 or a different po…View more
Posted by: Charles_Murison in Gateways and Energy Servers
PME engineering client command line/silent installs
2016-10-25 12:57 PMFeature request to have the engineering client installer be able to be given an xml file with install instructions and/or have installer run with command line arguments
Posted by: Charles_Murison in Archives: Power Management Systems
Modbus Device Driver for Native ION devices
2016-07-28 01:56 PMHello, I am trying to gauge how often requests for customers for Modbus drivers for ION native Drivers like ION7650/7550/PM8000 meter.One place this could be important is PM8000 replacements for PM800 meters. I know the modbus driver would not be abl…View more
Posted by: Charles_Murison in Archives: Power Management Systems
PME support Mixed Language between Server and Client
2016-10-13 12:16 PMSubmitting this here to see if others think this would be something worth investigating.Having a server in one language and think clients on a client machine in a different language
Posted by: Charles_Murison in Archives: Power Management Systems
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