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Charles_Murison
Charles Murison
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β€Ž2025-07-04
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Charles_Murison
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FAQ for ION8650

Please note this post may get updated from time to time to reflect the changing top FAQ. Q: What is the latest version of firmware for the ION8650A: V...
Power Distribution NEMA icon_circle Power Monitoring and Energy Automation NAM
1755 0 0

2021-03-02 09:59 AM

Charles_Murison
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Where to find knowledge base for ION meters?

Asked to look up an FA number? Told the answer is in the knowledge base Looking to find a technical answer to question outside the scope of this forum...
Power Distribution NEMA icon_circle Power Monitoring and Energy Automation NAM
1852 0 0

2021-03-02 08:50 AM

Charles_Murison
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ION Device Template Reference Possible update

Hello all, Looking to possibly revise the ION Device template reference for the newer ION meters (ION9000, PM8000, ION7400) only. This will not replac...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
10789 1 23

2020-11-02 05:01 PM

Charles_Murison
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Re: Network Address Translation (NAT) for ION Meters

In the future I would recommend asking this type of question in the Power Metering section of the Community. By NAT you are talking about having a swi...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1993 0 2

2019-04-03 02:23 PM

Charles_Murison
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PM5563 MAC address does not match sticker

Hello, I have a customer who reciently did an audit and found a device where the MAC address defined on the sticker outside the meter did not match th...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3550 0 3

2019-01-10 03:09 PM

Charles_Murison
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External Relay to remotely power cycle ION meter

Customer is looking for a possible way to power cycle a meter using external relay. Ideally, relay would be controlled by a digital output on the mete...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2376 0 2

2017-03-31 08:37 AM

Charles_Murison
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Com'X 200/210 Remote Service Platform Port numbers

Customer has a RSP subscription however the Com'X is not able to connect to RSP. Customer's IT has some strict firewall rules and they are looking for...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
1126 1 0

2016-10-25 03:10 PM

Activity Feed
  • Posted Re: PM8000 CT connections on Metering & Power Quality. β€Ž2025-07-04 08:59 AM
  • Posted Re: ION9000 Onboard Event Log - Ethernet Alarms on Metering & Power Quality. β€Ž2025-07-04 08:55 AM
  • Liked Re: EM3570X identifying as EM3570AX? for Jesus_Diaz. β€Ž2025-07-03 08:44 AM
  • Posted Re: Interval time when Comtrade module is operating on Metering & Power Quality. β€Ž2025-07-02 03:22 PM
  • Liked Re: Help to build a custom display in PM8000 showing MWh instead of KWh for RobGraham. β€Ž2025-07-02 03:09 PM
  • Posted Re: Technical Documentation Feedback on Metering & Power Quality. β€Ž2025-07-02 02:11 PM
  • Liked Re: PM8000 Meter Reading Options Help for Mehran_Mehrnia. β€Ž2025-07-02 07:57 AM
  • Posted Re: 16-32 Load profile Channels with ION Setup on Metering & Power Quality. β€Ž2025-07-02 07:42 AM
  • Posted Re: PM8000 COMTRADE File Timestamp on Metering & Power Quality. β€Ž2025-07-02 07:36 AM
  • Liked Re: PM5560 Gateway Instability with PM800 Meters for Mehran_Mehrnia. β€Ž2025-06-27 09:54 AM
  • Liked Re: Detection of Sags, Swells, and Transients (PM8000 and ION9000) for Sreemant_Roy. β€Ž2025-06-27 09:54 AM
  • Got a Like for Re: Device (BCPM) name changing in PME/SQL. β€Ž2025-06-27 01:19 AM
  • Posted Re: Device (BCPM) name changing in PME/SQL on Ask the Community. β€Ž2025-06-26 05:27 PM
  • Liked Re: Interval time when Comtrade module is operating for Mehran_Mehrnia. β€Ž2025-06-26 09:00 AM
  • Posted Re: Detection of Sags, Swells, and Transients (PM8000 and ION9000) on Metering & Power Quality. β€Ž2025-06-26 08:55 AM
  • Got a Like for Re: ION 7330/7350 limited number of connections over TCP. β€Ž2025-06-25 11:30 PM
  • Got a Like for Re: Detection of Sags, Swells, and Transients (PM8000 and ION9000). β€Ž2025-06-25 10:00 PM
  • Posted Re: Detection of Sags, Swells, and Transients (PM8000 and ION9000) on Metering & Power Quality. β€Ž2025-06-25 09:35 AM
  • Posted Re: ION8650 - Change SMTP Port on Metering & Power Quality. β€Ž2025-06-24 10:33 AM
  • Posted Re: Help to build a custom display in PM8000 showing MWh instead of KWh on Metering & Power Quality. β€Ž2025-06-23 09:00 AM
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