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Charles_Murison
Charles_Murison
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Charles_Murison
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FAQ for ION8650

Please note this post may get updated from time to time to reflect the changing top FAQ. Q: What is the latest version of firmware for the ION8650A: V...
Power Distribution NEMA icon_circle Power Monitoring and Energy Automation NAM
2039 0 0

2021-03-02 09:59 AM

Charles_Murison
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Where to find knowledge base for ION meters?

Asked to look up an FA number? Told the answer is in the knowledge base Looking to find a technical answer to question outside the scope of this forum...
Power Distribution NEMA icon_circle Power Monitoring and Energy Automation NAM
2085 0 0

2021-03-02 08:50 AM

Charles_Murison
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ION Device Template Reference Possible update

Hello all, Looking to possibly revise the ION Device template reference for the newer ION meters (ION9000, PM8000, ION7400) only. This will not replac...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
13798 1 30

2020-11-02 05:01 PM

Charles_Murison
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Re: Network Address Translation (NAT) for ION Meters

In the future I would recommend asking this type of question in the Power Metering section of the Community. By NAT you are talking about having a swi...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2288 0 2

2019-04-03 02:23 PM

Charles_Murison
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PM5563 MAC address does not match sticker

Hello, I have a customer who reciently did an audit and found a device where the MAC address defined on the sticker outside the meter did not match th...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4200 0 3

2019-01-10 03:09 PM

Charles_Murison
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External Relay to remotely power cycle ION meter

Customer is looking for a possible way to power cycle a meter using external relay. Ideally, relay would be controlled by a digital output on the mete...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2668 0 2

2017-03-31 08:37 AM

Charles_Murison
/html/rank_icons/Picard_20x20.png Charles_Murison /html/rank_icons/SE-Employee.png

Com'X 200/210 Remote Service Platform Port numbers

Customer has a RSP subscription however the Com'X is not able to connect to RSP. Customer's IT has some strict firewall rules and they are looking for...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
1300 1 0

2016-10-25 03:10 PM

Activity Feed
  • Posted Re: Modbus Setting EM2357 on Metering & Power Quality. ‎2025-12-04 07:49 AM
  • Posted Re: PME Meter Logging on Metering & Power Quality. ‎2025-12-04 06:48 AM
  • Posted Re: How to update firmware for multiple PQMs on Metering & Power Quality. ‎2025-12-03 08:29 AM
  • Got a Like for Re: Per phase power demand using PM8000 or ION9000. ‎2025-12-02 07:17 AM
  • Got a Like for Re: Per phase power demand using PM8000 or ION9000. ‎2025-12-02 07:16 AM
  • Got a Like for Re: Per phase power demand using PM8000 or ION9000. ‎2025-11-27 04:27 PM
  • Liked Re: Acti 9 iEM3255 rogowski coils for Mehran_Mehrnia. ‎2025-11-27 09:57 AM
  • Posted Re: Per phase power demand using PM8000 or ION9000 on Metering & Power Quality. ‎2025-11-26 08:23 AM
  • Posted Re: Per phase power demand using PM8000 or ION9000 on Metering & Power Quality. ‎2025-11-24 09:16 PM
  • Posted Re: Issue when extract the system log from PM5560 (firmware 4.3.2) on Metering & Power Quality. ‎2025-11-24 10:10 AM
  • Posted Re: PM 2120 on Metering & Power Quality. ‎2025-11-24 09:14 AM
  • Posted Re: how to record n/a in ION8650 load profile on Metering & Power Quality. ‎2025-11-20 11:41 AM
  • Posted Re: Ion 7330 / 7350 Meters Won't Time synch over RS-485 on Metering & Power Quality. ‎2025-11-20 08:45 AM
  • Liked Re: Meters with German Eichrecht Certification for Mehran_Mehrnia. ‎2025-11-20 07:25 AM
  • Posted Re: How to update firmware for multiple PQMs on Metering & Power Quality. ‎2025-11-18 06:56 AM
  • Posted Re: Regarding the ION Setup's Device Updater(Is it available for PM5000 series meters?) on Metering & Power Quality. ‎2025-11-18 06:52 AM
  • Got a Like for Re: How to update firmware for multiple PQMs. ‎2025-11-17 11:40 AM
  • Posted Re: How to update firmware for multiple PQMs on Metering & Power Quality. ‎2025-11-17 09:39 AM
  • Liked Re: Issue when extract the system log from PM5560 (firmware 4.3.2) for Jesus_Diaz. ‎2025-11-17 08:52 AM
  • Posted Re: Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400 on Metering & Power Quality. ‎2025-11-05 08:25 AM
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