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Hi I have two questions about time synchronization of ION9000. I did time synchronization settings of the ION9000 meter(sync with NTP server via Ethernet.)and the time synchronization worked well. The meter settings are below. Metering Setup - Namepl…View more
Posted by: Tomohiro-Okada in Metering & Power Quality
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Hello, I have two question about power factor register(Modbus Register number 3150, Power Factor Total) of ION9000. I think the relation between the display value of power factor and the internal register value is below.Display Value:0.0000LG~1.0000L…View more
Posted by: Tomohiro-Okada in Metering & Power Quality
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Does the PM8000 modbus register list contain points for line-to-line Total Harmonic Distortion?Within the PM8000 series meter modbus register list document there are three register present for line to neutral THD,as shown below, but there are no equi…View more
Posted by: Tomohiro-Okada in Metering & Power Quality
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I have a question about detection of disturbance using ION7650's HS power meter module and setpoint module. I know that HS power meter module can calculate half cycle RMS value of Voltage or Current, Frequency and so on.I wonder if I connect the HS p…View more
Posted by: Tomohiro-Okada in Metering & Power Quality
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I have a question about "ION Device Template Reference". "ION Device Template Reference" classifies modules into three types.The definitions are "Low speed(with white color)" or "Low speed/High speed(with light gray color)" or "High speed(with dark g…View more
Posted by: Tomohiro-Okada in Metering & Power Quality
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Our customer asked us "Is the isolator necessary when using 4-20mA output with PM8000 analog module?".I imagine that PM8000 doesn't have internal isolator and (analog output is not insulated by PM8000.) the receiver of the analog output have to isola…View more
Posted by: Tomohiro-Okada in Metering & Power Quality
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I'd like to know about the max number of ION9000's records. I think that the max number of the records are below. ・Events:5000・Historical Alarms:25・Active Alarms:?? Do you have any idea? Regards,Okada
Posted by: Tomohiro-Okada in Metering & Power Quality
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Hello, I have a question about wiring method of PM8000. There is only one wiring method described in the installation manual of PM8000 for 3CT.But there are two wiring method described n the installation manual of ION9000 for 3CT.(Please refer to the…View more
Posted by: Tomohiro-Okada in Metering & Power Quality
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I have a question about the value of register. The user manual of PM8000 said thatthe Modbus invalid read registers responses are word 1 = "1111111111000000"word 2 = "0000000000000000" when the registers are float32.It means if the value of the regis…View more
Posted by: Tomohiro-Okada in Metering & Power Quality
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Hi support, Our customer asked me " How does the ION meter keep time when the power is off? " and "Is it possible to replace the battery if the ION meter keeps time using something like coin battery?"if so, how often do they have to replace it? Do yo…View more
Posted by: Tomohiro-Okada in Metering & Power Quality
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