Technical Documentation Feedback

[sesa351067_brid]

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find.

You can help us improve the usability and quality of our content by sharing your feedback. If you notice information is missing, you find outdated information, a mistake, or a broken link, or you have a suggestion, please add it as a reply to this post.

We will address your feedback as quickly as we can.

NOTE: Please do not use this post to ask questions; they will not be answered here. Post any questions you may have to the community.

[sesa351067_brid · Accepted solution]

Thanks for these suggestions Conved; I appreciate the time you took to provide us with feedback. 

Of your suggestions, I do wonder where you aren't seeing structured navigation? Is there a specific asset you can point me to? Also, the online search functionality is quite robust. How specifically is it not measuring up? Also, the What's new section online clearly states what updates apply to specific versions of the firmware so I'm a little at a loss to understand how we aren't already measuring up here... 

Some of what you propose (FAQs and Improving Consistency) is in our roadmap to improve the user experience. Some of the things you suggest are challenging to deliver; Feedback particularly is a challenge as every tool and plugin we use has to adhere to our stringent cybersecurity rules. Finally, some suggestions are simply beyond our scope to deliver. (Tutorials). Not saying these are bad ideas, we just don't have the capacity or budget to fold this type of content into help and/or there are other content avenues that provide this type of asset. 

feel free to provide more details to help me better understand some of your comments. Improving the user experience is a continuous journey! 🙂