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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Label: "pm5000"

View in: "Metering & Power Quality" | Community

175 Posts | First Used: 2014-06-02

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Metering & Power Quality

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Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3871 4 15
Latest Reply: Charles_Murison

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2939 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Ensign Maaz Ensign

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3045 2 0

2022-10-13

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3231 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Ensign Maaz Ensign

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5039 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7189 3 1
Latest Reply: Charles_Murison

Bjenkins
Lieutenant | EcoXpert Master Bjenkins Lieutenant | EcoXpert Master

PM5700 BACnet not linked when de-energised?

We have a site with MDB with multiple Schneider PM series meters (5700 and 5500). The issue is we are picking up these meters over BACnetIP. As there are some spare meters not energised, we have no con...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
43 0 3
Latest Reply: Charles_Murison

c_e
c_e

PMxxxx Offline configuration

Hello, Is it possible to backup/restore a PM5000 device using the ION Setup software? Additionally - is it possible to configure a device offline? The ION Setup Help keeps referring to a .exe file...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
47 0 2
Latest Reply: Charles_Murison

Haresh9727
Haresh9727

PM 5300 modbus communication

I have problem facing from last fue days. When I connect pm 5300 with modbus poll software using ethernet cable at my laptop. Modbus poll software error occurred gateway path not respons.So please sugg...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
152 0 2
Latest Reply: Charles_Murison

JT2025
JT2025

PME Meter Logging

I have a PowerLogic PM5000 Series meter and I'm wanting to automate the data log uploads so that it can be used for reporting in a 3rd party app. I have the PM5DataLogger app version 1.0.3 but it only ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
144 0 3
Latest Reply: Charles_Murison

Solved
Tomohiro-Okada
Lieutenant Tomohiro-Okada

Regarding the ION Setup's Device Updater(Is it available for PM5000 se...

Hi I have a question about the ION Setup's Device Updater. Can I use it for update of the PM5000 series power meter? Thanks, Okada
EcoStruxure Power & Grid icon_circle Metering & Power Quality
370 0 8
Latest Reply: Tomohiro-Okada

Solved
Eddic
Lt. Commander | EcoXpert Master Eddic Lt. Commander | EcoXpert Master

Issue when extract the system log from PM5560 (firmware 4.3.2)

We logged in to the FTP using an Administrator account and were able to see the folders in Windows Explorer. However, the fw folder could not be accessed or opened to view the files. We also tried usin...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
260 0 2
Latest Reply: Charles_Murison

Solved
Miyai
Lieutenant Miyai

Regarding meter side during withstand voltage test

Hello, I'd like some advice on what to do when testing meter. When performing a withstand voltage test or insulation resistance test after installing an ION9000, PM8000, or PM5000 on a panel, how do ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
321 0 3
Latest Reply: Miyai

Solved
Ricardo_RM
Lieutenant JG Ricardo_RM

Problems updating PM5560 firmware

Hello community, A few days ago an attempt was made to install the new version of the PM5560 meter firmware, which, observing the documentation, new versions must be done with an application and not ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3001 0 11
Latest Reply: Jesus_Diaz

Solved
Tomohiro-Okada
Lieutenant Tomohiro-Okada

Regarding daisy chain of PM5000 or PM8000 or ION9000 series

Hi, I'd like to know about the ethernet port of PM5560 or PM8000 or ION9000. They have two ethernet ports for daisy chain connection. Do these ports act as L1 HUB or L2 switching HUB? Thank you, @T...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2548 0 9
Latest Reply: Charles_Murison

Solved
NicoleLee09
Crewman NicoleLee09 Crewman

Anti-corrosion coating for Power Meter

Hi Community, Is it possible to apply anti-corrosion coating to the PCB of PM5330 and ION92040? We have a project with such requirement. Thank you.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
418 0 1
Latest Reply: Mehran_Mehrnia

Solved
user_ls
user_ls

Size of Terminal connector

Hi community, I had missed terminal connector for power meter, anyone know what spec should I purchase? Power Meter: PM5110Package Code: HRB73070
EcoStruxure Power & Grid icon_circle Metering & Power Quality
551 0 2
Latest Reply: akash_das

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