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Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.
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I have problem facing from last fue days. When I connect pm 5300 with modbus poll software using ethernet cable at my laptop. Modbus poll software error occurred gateway path not respons.So please suggest what is problem
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Hello @Haresh9727 ,
Have not heard back from you in a while. if you still need assistance please reach out to your local technical support.
Regards,
Charles
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Hi @Haresh9727,
Can you please let us know the exact model version of the PM5300 series you have?
Also, how are you configuring Modbus Poll, and what is the meter’s configuration? Are you able to ping the meter from the laptop? When using Modbus TCP, make sure to enter the device ID as 255. Which registers are you planning to read?
Regards,
JD
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Hello @Haresh9727 ,
We have asked a few follow up questions. Have you been able to confirm the information as asked by Jesus Diaz?
Regards,
Charles
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Hello @Haresh9727 ,
Have not heard back from you in a while. if you still need assistance please reach out to your local technical support.
Regards,
Charles
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