Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure Power & Grid
  • Metering & Power Quality
  • Label: ION Setup
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close

Label: "ion setup"

View in: "Metering & Power Quality" | Community

224 Posts | First Used: 2013-02-26

Top Labels
Top Labels
  • Alphabetical
  • ION Setup 224
  • Power Quality 210
  • PM8000 198
  • ION9000 169
  • PM5000 168
  • Insulation Monitoring 135
  • ION7000 72
  • ION8000 66
  • PowerTag Energy 53
  • PM Announcements 39
  • Did you know 39
  • iEM3000 26
  • HDPM6000 24
  • PM3000 16
  • PM Guidebooks 15
  • PM Downloads 14
  • ION Guidebooks 11
  • ION Downloads 8
  • iEM2000 8
  • Commissioning 1
  • Communicating Actuators and Energy Valves 1
  • varplus 1
  • troubleshooting 1
  • Previous
  • 1 of 3
  • Next

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

Metering & Power Quality

  • « Previous
    • 1
    • 2
    • 3
    • …
    • 21
  • Next »
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Sanjeet_Sahota
/html/rank_icons/LtCommander.png Sanjeet_Sahota /html/rank_icons/SE-Employee.png

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2440 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2354 5 5
Latest Reply: Romain_Polette

Informational
Maaz
/html/rank_icons/Ensign.png Maaz /html/rank_icons/SE-Employee.png

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2733 2 0

2022-10-13

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2769 1 3
Latest Reply: Charles_Murison

Solved
Maaz
/html/rank_icons/Ensign.png Maaz /html/rank_icons/SE-Employee.png

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4516 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
/html/rank_icons/LtCommander.png Sanjeet_Sahota /html/rank_icons/SE-Employee.png

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6796 3 1
Latest Reply: Charles_Murison

Solved
josephcoder
josephcoder

PM8000 Firmware upgrade failed. Missing Template. Unable to resolve.

A firmware update failed. Now the meter is missing its template. I have tried repeated attempts to run the firmware update again. I have tried the "Upload" option in ION Setup" to send the template ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
303 0 3
Latest Reply: Mehran_Mehrnia

Kanon.w
/html/rank_icons/Crewman.png Kanon.w

Error Setup analog output of Power Meter PM2230

Trying to setup analog output of Active Power for PM2230 in IONsetup. It is giving me error when I send to power meter the parameter. Following this FAQ Setup analog output of Power Meter PM2230 | Sc...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
424 0 3
Latest Reply: Mehran_Mehrnia

Informational
OscarLM
OscarLM /html/rank_icons/SE-Employee.png

EcoStruxure Power Commission

Hello team. I have a question about the new POWER METER 8000 firmware. I've been trying to run the communication test with EcoStruxure Power Commission, but when I try to add it as a device, I get the ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
454 0 1
Latest Reply: Charles_Murison

Solved
juanpablo.vargasvillalobos
/html/rank_icons/Crewman.png juanpablo.vargasvillalobos /html/rank_icons/SE-Employee.png

Technical Inquiry – VAR LED Behavior on ION7400E

e have a customer using an ION7400E meter with firmware version 4.5.0. The customer has identified an unexpected behavior with the VAR LED: in the section that indicates the pulse status for reactive e...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
292 0 6
Latest Reply: Charles_Murison

Solved
Sushant_Belote
/html/rank_icons/LtCommander.png Sushant_Belote /html/rank_icons/EcoXpertMasterLeaf.png

PM8000 Power Factor as -1 and 1

Hi Team, We are having 350+ PM8000 installed at site.Currently If we see Power Factor on PME it shows in percentage (%). As mentioned, in PM8000 manual we can have as -1 and 1 or as a percentage from -...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
209 0 3
Latest Reply: Charles_Murison

Solved
darkenwald
/html/rank_icons/Lieutenant.png darkenwald /html/rank_icons/EcoXpertMasterLeaf.png

Phasor of the ion7330 meter

HI,I have an ion meter and I think the connection may be incorrect. I need help visualizing the phasor or identifying if the connection sequence is correct. And I need help visualizing the current ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
410 0 6
Latest Reply: Charles_Murison

Solved
darkenwald
/html/rank_icons/Lieutenant.png darkenwald /html/rank_icons/EcoXpertMasterLeaf.png

ION7330 Meter Firmware

Hi,I would like the latest firmware files for the ION7330 meter.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
188 0 1
Latest Reply: Charles_Murison

Solved
RicardoMiranda
/html/rank_icons/Ensign.png RicardoMiranda

ION7400 historical data management

Hello everyone, nice to meet you. From Chile, I have the following question regarding the management of the historical data stored by the ION7400 analyzer. Is it possible to manage this historical info...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
329 0 3
Latest Reply: Yut

Solved
Stuart_Cheng
/html/rank_icons/LtCommander.png Stuart_Cheng /html/rank_icons/SE-Employee.png

ION Setup Waveform Log Timestamp Issue

Hi All, I’m testing an ION meter and have encountered an issue with the waveform timestamp display under ION Setup → Data View → Waveform. I triggered several voltage sags. The Event and Sag/Swell ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
331 0 3
Latest Reply: Stuart_Cheng

Solved
DEMIR
/html/rank_icons/Crewman.png DEMIR

Communication Issue with ION9000 Series Power Quality Analyzers

Hello; We currently have approximately 70 ION power quality analyzers deployed across our facility. ION7650 models have been in operation since 2014, while the ION9000 models were introduced into the ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
456 0 5
Latest Reply: DEMIR

Solved
Arsyad_Azhar1
/html/rank_icons/Ensign.png Arsyad_Azhar1

How to disable PQ Alarm on PM870

Dear All is there anyone know how to disable PQ Alarm on PM870 ? because i do it via ION Setup but it isn't successfull i have been disable it and send the setting to the meter, but when i check ag...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
223 0 2
Latest Reply: Arsyad_Azhar1

  • « Previous
    • 1
    • 2
    • 3
    • …
    • 21
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore