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EcoStruxure Power Commission
Metering & Power Quality
Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.
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2025-06-1502:20 PM
EcoStruxure Power Commission
Hello team. I have a question about the new POWER METER 8000 firmware. I've been trying to run the communication test with EcoStruxure Power Commission, but when I try to add it as a device, I get the following message: "Could not communicate with these devices." Could someone help please?
I see two different firmwares. I can only use firmware PM8000_V004.005.000, and in the EcoStruxure Power Commission application,
with version PM8000_V004.006.000, it shows me the error. Could someone help please?
Original thoughts were that changes in V4.6.0 for Modbus function code 43 would explain the communication trouble. recent tests have shown that the changes to function code 43 is not the cause, something else with EPC is the trouble. Please contact your local technical support to start a support case/
Regards, Charles
L4 Prime for Advanced metering and Utilities
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