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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
973 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5067 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4343 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4936 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6720 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8813 3 1
Latest Reply: Charles_Murison

Solved
MIKEEECHAN
MIKEEECHAN

ION9000 showing correct MW per phase but total kW and kWh not accumula...

Hi everyone,I’m currently troubleshooting a Schneider PowerLogic ION9000 meter and encountered an issue with power and energy calculations.Current observations:Per-phase power readings are correct:Phas...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
788 0 2
Latest Reply: Charles_Murison

Solved
Miyai
Miyai

【ION9000 PM8000 】V4.7.1 Template Data

Hello, Where can I download V4.7.1 template for ION9000 and PM8000? I checked V4.7.1 firmware folder, However, template included was version 4.6.0.. I would like to check out the 6-output option modu...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
465 0 2
Latest Reply: Miyai

Solved
Abimael
Abimael

Waveform Timestamp Mismatch on ION 7400 Web Server

Hello everyone, I am experiencing an issue with the waveform timestamp displayed on the web server of an ION 7400 meter.The date and time configuration on both the meter and the web server interface ar...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
503 0 2
Latest Reply: Charles_Murison

Solved
simar
simar

ION8650 read Device Type and Serial Number over Modbus

HiIs there a way to make it possible to readout Device Type (FAC1 DeviceType) Serial Number (FAC1 SerialNum) Revision (FAC1 Revision, (optionally)) via Modbus on an ION8650 power meter? I have tried...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1079 0 5
Latest Reply: Charles_Murison

Solved
kshnkmrjha
kshnkmrjha

Need CT Sensor suggestion for EM6400NG+

Hello Everyone, I am testing the EM6400NG+ energy meter for energy logging, In my setup, I used SCT010 20A:20mA CT and 10A variable load. To start I started testing with a single phase supply and I am ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2478 1 6
Latest Reply: Charles_Murison

Solved
giammog
giammog

modbus mapping

Hi there. does anyone knows where i can find the modbus map for PQM with 42 Enersure BCPM. thx
EcoStruxure Power & Grid icon_circle Metering & Power Quality
325 0 1
Latest Reply: Mehran_Mehrnia

Solved
TC
TC Explorer

Custom framework migration (ION9000)

Hi, we have multiple units of ION9000 with hyper scaler DC, all of which with fw 3.1, and heavily customized framework. A lot of modules (modbus master device 1-49, modbus master map 1-13, display 9-17...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
541 0 5
Latest Reply: Tom_Stevenson

Solved
KimS
KimS Contributor

vRef ION8650 ground question

Is the ION8650 internally grounded for the vRef?Customer wants to know if they have 2PTs and 2CTs to one meter in parallel he does not multiple grounds. Form 35S ION8650.Are current terminals, I11, I12...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
583 0 2
Latest Reply: DanL

Solved
Mannguyen
Mannguyen

Accusine PCS+ CT connection

Hi all, I'm trying to connect an Accusine PCS+ [model number] to a system where the Capacitor bank bus/Generator bus CT is applied together with the main bus CT, as shown in the attached diagram. Do I...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4919 0 8
Latest Reply: DPMalagar

Solved
DPMalagar
DPMalagar

AHF Capacitor Reforming

Hi All, If the unit, Active Harmonic Filter (Accusine or APF) is not energized and is being stocked. Do we have a standard or documentation for conducting capacitor reforming? TIA
EcoStruxure Power & Grid icon_circle Metering & Power Quality
413 0 2
Latest Reply: DPMalagar

Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
973 5 0

2026-03-23

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