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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2483 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2362 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2745 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2786 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4530 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6809 3 1
Latest Reply: Charles_Murison

Solved
Romain_Polette
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iEM3000 and Summing Transformer

Hello Team, Any experience with summing transformer ? One of my customer wants to add summing transformer to connect to an energy counter. Goal is to have one measurement point to have Power Deliv...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
284 0 1
Latest Reply: ismailozinan

Solved
maks.chayun
maks.chayun /html/rank_icons/SE-Employee.png

Can the PM8000 log the maximum KW value observed for the month and wri...

Hello! Can the PM8000 series meter store the maximum KW value observed for the current calendar month and store the value within memory (that can be read as a modbus register) and recalled for the pa...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
347 0 2
Latest Reply: Charles_Murison

Solved
NeiB
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EasyLogic HMI EZAPF070HMI 24Vdc Port

Hi, Wish you are all very well. Please does anyone know what does it mean that the 24Vdc power port is not open for use as stating on the user manual of this HMI? And also it is my understanding...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
350 0 1
Latest Reply: Georgia

Solved
Natalie
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16-32 Load profile Channels with ION Setup

I am trying to configure 16+ load profile channels for an ION8650 in ION Setup and then retrieve them with the reporting tab. The load profile report defaults to a maximum of 16 channels though-- is t...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
349 0 3
Latest Reply: Charles_Murison

Solved
ABDUL8
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PM8243 V4.6.0 Upgrade Error

Hi,Thanks in advance for your help. I tried updating the PM8244 firmware from v4.5.0 to v4.6.0 using ION Setup. The ZIP file includes three templates—I selected the standard one for this model. Howeve...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
785 0 2
Latest Reply: Mehran_Mehrnia

Solved
alannavial
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PM8000 CT connections

I have a question about the voltage and current connections for the PM8000. The proposed configurations in the manual are as follows: There are multiple configurations allowed however I wanted t...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
418 0 2
Latest Reply: alannavial

Solved
solutions_iems-
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ION9000 Onboard Event Log - Ethernet Alarms

I have a customer who is seeing regular Ethernet alarms in the ION9000 meter event log. The alarms are associated with FTP & Telnet for USER0 and appear to be triggered by the Front Panel (see at...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
287 0 1
Latest Reply: Charles_Murison

Solved
Veronika.Salinas
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PM5560 Gateway Instability with PM800 Meters

Hello everyone, I’m working with a client who originally had 10 PM800 meters connected via an EBX510 gateway. After a lightning storm, several PM800 meters and the EBX510’s RS-485 input were damaged. S...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
568 0 3
Latest Reply: Mehran_Mehrnia

Solved
jlin_dvlnet_com
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EM3570X identifying as EM3570AX?

Hello, We have an EM3570X in the field, which is supposed to have LVCT as an input; however, when we go to setup options, the only option is CT Sec: R.Coil, CT Pri: 5000. We do not have 333mV or 100...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
418 0 3
Latest Reply: Jesus_Diaz

Solved
Miyai
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Interval time when Comtrade module is operating

Hello, If the comtrade module acquires waveforms continuously, do I need to consider the interval time? I thought that if the ION9000 record a voltage sag, the Waveform Recorder Module and the Comt...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
441 0 3
Latest Reply: Miyai

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2786 1 3
Latest Reply: Charles_Murison

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