Stuart_Cheng

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Hsiang-Chun CHENG

Lt. Commander

‎2025-08-22

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Stuart_Cheng

ION Setup Waveform Log Timestamp Issue

Hi All, I’m testing an ION meter and have encountered an issue with the waveform timestamp display under ION Setup → Data View → Waveform. I triggered...

EcoStruxure Power & Grid icon_circle Metering & Power Quality

156 0 3

2025-08-04 07:22 PM

Stuart_Cheng

PAS: RF-ID and Install Code pairing

Hi All, I’ve been reviewing the latest PAS firmware update (version 002.002.000), and noticed that it introduces a new method for connecting wireless ...

EcoStruxure Power & Grid icon_circle Gateways and Energy Servers

113 0 2

2025-07-25 02:21 AM

Stuart_Cheng

PM8000 COMTRADE File Timestamp

Hi All, I'm based in Taiwan (UTC+8) and recently encountered a timestamp issue while reviewing waveform data from a PM8000 meter. When I view the COMT...

EcoStruxure Power & Grid icon_circle Metering & Power Quality

219 0 3

2025-06-30 08:34 PM

Stuart_Cheng

Power Meter Predicted Demand Calculation Formula

Hi All, From PM5000 and PM2000 user manuals, I only see the figure below that shows the idea of predicted demand. Wondering if there is a more detail...

EcoStruxure Power & Grid icon_circle Metering & Power Quality

446 0 2

2025-04-09 09:07 AM

Stuart_Cheng

Display data in hexadecimal format on Panel Server

Hi All, I would like to inquire whether the panel server can display data in hexadecimal format? I tried to integrate a field device into the Panel Se...

EcoStruxure Power & Grid icon_circle Gateways and Energy Servers

472 0 3

2025-02-11 06:54 AM

Stuart_Cheng

Panel Server Publication failing or data buffer near full

Hi All Would like to inquire about an issue with the Panel Server 600 (Firmware 001.006.000). We've noticed an event log message "Publication failing ...

EcoStruxure Power & Grid icon_circle Gateways and Energy Servers

571 0 3

2024-11-20 05:04 PM

Stuart_Cheng

ION9000 sag/swell module data

Hi All, I am using ION9000 to capture voltage sag/swell. I configured the threshold to +/- 10% and linked the data to IEC61850 module for communicatio...

EcoStruxure Power & Grid icon_circle Metering & Power Quality

1257 0 6

2024-11-07 06:53 AM

Stuart_Cheng

PM5760 harmonic data logging

Hi All I am trying to configure data logging for PM5760 but noticed that there is no option for harmonic data. Since PM5760 does support harmonic meas...

EcoStruxure Power & Grid icon_circle Metering & Power Quality

601 0 2

2024-10-17 09:01 AM

Stuart_Cheng

Panel Server: Maximum distance between external antenna and wifi route...

Hi All, Would like to inquire the Maximum distance between external antenna and Wifi router. Refer to the “Wireless Communication Architectures”, I c...

EcoStruxure Power & Grid icon_circle Gateways and Energy Servers

341 0 0

2024-08-25 10:55 PM

Stuart_Cheng

PM5000 Modbus register for energy data

Hi All, I noticed there are two types of energy data for PM5000: one is FLOAT32 with the unit of kWh, and the other one is INT64 with the unit of Wh. ...

EcoStruxure Power & Grid icon_circle Metering & Power Quality

1044 0 2

2024-08-03 09:14 AM

Stuart_Cheng

Does Panel server SFTP publication have data backfill function?

Hi All, Would like to know if Panel server SFTP publication has a data backfill function? For example, if my SFTP server is down or the connection is...

EcoStruxure Power & Grid icon_circle Gateways and Energy Servers

596 0 2

2024-07-21 09:21 AM

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