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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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  • Label: ION8000
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Label: "ion8000"

View in: "Metering & Power Quality" | Community

74 Posts | First Used: 2020-05-15

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Metering & Power Quality

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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
801 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4841 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4180 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4743 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6527 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8626 3 1
Latest Reply: Charles_Murison

Solved
DanielMejia
DanielMejia

Time synchronization issues

Hello everyone. I have two ION8650 meters "primary" and "secondary" connected to a GPS unit (which supports up to 32 devices). I configured both using ION Setup, but the "secondary" unit failed to sync...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
188 0 3
Latest Reply: Charles_Murison

Solved
Controlaist
Controlaist

ION8800- Reading Kwh on Kepware

Hello Everyone,I am Facing an issue with getting proper readings of Kwh and similar parameters on the Kepware server. for example the Kwh displayed on the ion is 216,885 but I am only getting 217 on th...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
236 0 1
Latest Reply: Mehran_Mehrnia

Solved
KimS
KimS Contributor

vRef ION8650 ground question

Is the ION8650 internally grounded for the vRef?Customer wants to know if they have 2PTs and 2CTs to one meter in parallel he does not multiple grounds. Form 35S ION8650.Are current terminals, I11, I12...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
467 0 2
Latest Reply: DanL

Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
801 5 0

2026-03-23

Solved
drevaneb
drevaneb

ION8650 Changing Settings in ION Setup Issue

Good day everyone! I'm having an issue whenever I tried to change the basic settings in one of my company's ION8650 meter. I'm successfully being logged in to the meter (via ION Setup) by using the def...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
10329 0 20
Latest Reply: Charles_Murison

Solved
Chen-Leo_Liang
Chen-Leo_Liang

ION8650 hhf timestamp doesn't match the meter time

We’ve noticed that the load profile timestamps are offset by 8 hours from local time. We attempted to adjust the timezone settings, but the offset remains unchanged. Could you please help investiga...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
358 0 3
Latest Reply: Robert_Lee

Solved
darkenwald
darkenwald

MEDIDOR ION 7400 - MODULO MODBUS SLAVE - COM PROBLEMA

Olá, senhores. Estou com problema com um medidor ION 7400 no qual o módulo modbus salave não está funcionando corretamente. Por exemplo, estou lendo os dados de tensão corretamente como este mostrado n...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
458 0 3
Latest Reply: Mehran_Mehrnia

Solved
Chen-Leo_Liang
Chen-Leo_Liang

ION template compare

Hello SE Experts, I used Notepad++ to compare two ION templates and I can see there are some differences, but it’s not fully clear to me what each difference represents. Difference 1: Difference 2...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
917 0 4
Latest Reply: Chen-Leo_Liang

Solved
Chen-Leo_Liang
Chen-Leo_Liang

how to record n/a in ION8650 load profile

Hello ION meter support: I have ION8650 modbus master application, and when the communication between the two meters is lost, we want the master meter temporarily stop recording data for certain channe...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1025 0 5
Latest Reply: Charles_Murison

Solved
HARIPRASATH
HARIPRASATH Leader

ION8650 User name and password while downloading CID file from Cet850

Hi, I am facing a trouble while downloading or upload the CID file from ION8650, it is asking for a user name and password, kindly suggest what is the default username and password relay model no:M8650...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4489 0 5
Latest Reply: Mehran_Mehrnia

Solved
Ivan_Puškaš_EC
Ivan_Puškaš_EC

Display for PM8000 and ION9000

Hi, Does someone know or even tested if ION9000 remote display can be used on PM8000 as remote display? Best regards, Ivan Puškaš
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2225 0 5
Latest Reply: NicoleLee09

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