Harmonic Compliance Report (IEEE519 report) no framework data detected

[Liangchen1982]

Hello SE expert,

I am using ION8650 and US ION template which comes with IEEE519 2014 template modules. All settings are configured properly, meters enabled in PME more than 7 days, however, when I run the Harmonic Compliance Report in web application, got error:  "No framework data detected. Check your device to ensure the correct framework is installed."

pls help guide how to fix this.

Thanks

Leo

[Charles_Murison · Accepted solution]

Hello @Liangchen1982 ,

First suggestion I would have is confirm that the meter is indeed logging the measurements and that the measurement names match what PME is expecting. The measurement names as seen in PME would be like the following. Note that V1 would be duplicates to V2 and V3, I1 would be duplicated for I2 and I3.

519 Volt enum, 519 I_L, 519 I_SC, 519 Mx Dmd IL, V1-Hrm X, V1-Hrm X1, V1-Hrm X2, Valid XY, V-Hrm X1, V-Hrm X2, Invalid XY, V1-Hrm Z, V1-Hrm Z1, V1-Hrm Z2, Valid Z, V-Hrm Z1, V-Hrm Z2, Invalid Z, I1-Hrm X, I1-Hrm X1, I1-Hrm X2, I-Hrm X1, I-Hrm X2, I1-Hrm Y, I1-Hrm Y1, I1-Hrm Y2, I-Hrm Y1, I-Hrm Y2, I1-Hrm Z, I1-Hrm Z1, I1-Hrm Z2, I-Hrm Z1, I-Hrm Z2, V1 fund 10m, V1 H(x) % 10m, I1 fund 10m, I1 H(x) %D 10m, Voltage Total Harmonic Distortion 10-minute Mean on Input V1, Voltage Total Harmonic Distortion 10-minute Mean on Input V2, Voltage Total Harmonic Distortion 10-minute Mean on Input V3, I1 TDD 10m, I2 TDD 10m, I3 TDD 10m.

Note that PME measurement name and meter label may not always match. PME does sometimes have a mapping for example Voltage Total Harmonic Distortion 10-minute Mean on Input V3 is too long a label to fit on a meter.

Regards,

Charles

[Liangchen1982]

we have figured out the issue: no more database room.

Thanks Charles.

[AnandK]

@Liangchen1982 i am also facing the same issue at one of the site. How to solve this issue.

[Charles_Murison]

Hello @AnandK , note that the PME reports are looking for very specific information to be logged under very specific measurement names. The ION8650 meters do not have a default template that supports the PME IEEE519 reports. The meters can have a custom template that can calculate values for the PME report however all the data needs to logged in a way that the reports support.

First step is ensuring that the required information for the report is getting logged in the PME database.

Regards,

Charles

[AnandK]

Hi @Charles_Murison Thanks for your promt response. 
The meter which we have installed is PM8000 meter. Earlier report was coming fine, from last 2 weeks we are seeing the errror while generating the report " Noframe work data detected". I am attching snap for your ref. Your input on this will be of big help.

[Charles_Murison]

Hello @AnandK ,

I would strongly recommend reaching out to your local technical support Contacts. This could be something on the meter or something inside PME. Trying to determine that through the forum is not recommended.

When contacting technical support be sure to give a copy of the diagnostic tool output, make sure that a backup of ION_Network, Application modules and a small archive of ION Data is included. I would also suggest you go to ION Setup -> Reports -> Data Collection and select 3 options and save meter's data as xml file.

Regards,

Charles