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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2245 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2273 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2687 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2707 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4453 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6754 3 1
Latest Reply: Charles_Murison

Solved
Aduldech
Aduldech /html/rank_icons/SE-Employee.png

How to identify impedance of LPVT is sufficient to ION9000 voltage inp...

How to identify impedance of LPVT is sufficient to ION9000 voltage input impedance ? Details: - LPVT impedance = 10MOhm - ION9000 impedance = 5MOhm
EcoStruxure Power & Grid icon_circle Metering & Power Quality
184 0 3
Latest Reply: Charles_Murison

Solved
Nicholas_Brown
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PM8000 & PM9000 Output states when power cycled

Hi, I am looking to get information/confirmation on if the PM8000 and ION9000 meters cycle or momentarily close their digital output contacts or normally open relay contacts when the device is power cy...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
165 0 4
Latest Reply: Charles_Murison

Solved
Gladwin
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PM5000

Good day Team, can you please advise on this, i have PM5560 meter that does not log the registers, and the time and date stamps are incorrect. The data in PME is software/PME logged registers and not d...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
85 0 1
Latest Reply: Charles_Murison

Solved
jedzruiz1985
/html/rank_icons/Lieutenant_JG.png jedzruiz1985

Metering for Solar applications

Hi Xperts, Which PM3000 series meter is best suited for Solar applications? Are all the meters in this series 4-quadrant? Thanks in advance, Jedz
EcoStruxure Power & Grid icon_circle Metering & Power Quality
126 0 2
Latest Reply: Charles_Murison

Solved
ysalar01
ysalar01

https://meterinsights.schneider-electric.com/reports/energy

Dear Team, I hope this request finds you well. I have observed website access problem since 31 of August 2025 even today i cannot be able to scan bar code of our install Schneider energy meter PM51...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
149 0 2
Latest Reply: Sam_Gaib

Solved
Rameshbabu
Rameshbabu

Power Quality Meter

Does PM8000 will support Dual source CT input
EcoStruxure Power & Grid icon_circle Metering & Power Quality
120 0 1
Latest Reply: Charles_Murison

Solved
Miyai
/html/rank_icons/Lieutenant.png Miyai

ION9000 with RD192 display

Hello, I'd like some advice on the following two points: AA) Customer wants to connect and operate two RD192 displays with an ION9000. Is it possible to connect displays to the two locations below ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
571 0 8
Latest Reply: Miyai

Solved
Pepz
/html/rank_icons/Crewman.png Pepz

ION8650 integrated using IEC-61850, cVal.mag values are in Bad quality...

I am integrating ION8650C Power meters to 800xA System DCS using IEC-61850 protocol, I can read almost all the data, but I have problems with all data ending in "cVal.mag" (currents, voltages), becasue...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
286 0 5
Latest Reply: Charles_Murison

Solved
Philippe_Morel
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Where can we download the offline meter for ION9000?

Hi,Where can we find the offline meter (simulator) for the ION9000?Can the next web page be updated?https://www.schneider-electric.com/en/faqs/FA210462/ ThanksPhilippe
EcoStruxure Power & Grid icon_circle Metering & Power Quality
9568 0 19
Latest Reply: Charles_Murison

Solved
Nikolaj_Johansen_Retired
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Firmware Upgrade ION9000T

Hi, I'm currently attempting to perform a firmware upgrade on an ION9000T at a customer site. According to the documentation, it should be possible to upgrade directly from version V003.000.000 to ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
408 0 4
Latest Reply: Mehran_Mehrnia

Solved
Claudia_Arriaga
Claudia_Arriaga

Energy Meter Evaluation: ION-8650 vs SEL-735

Energy Meter Evaluation: ION-8650 vs SEL-735 Hi everyone,We’re in the process of replacing our energy meters and currently evaluating two options: Schneider Electric ION-8650 and SEL-735 from Schweitze...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
257 0 1
Latest Reply: Mehran_Mehrnia

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