Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure Power & Grid
  • Metering & Power Quality
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • ION Setup 224
  • Power Quality 212
  • PM8000 200
  • ION9000 171
  • PM5000 169
  • Insulation Monitoring 135
  • ION7000 72
  • ION8000 66
  • PowerTag Energy 53
  • PM Announcements 39
  • Did you know 39
  • iEM3000 27
  • HDPM6000 25
  • PM3000 16
  • PM Guidebooks 15
  • PM Downloads 14
  • ION Guidebooks 11
  • iEM2000 9
  • ION Downloads 8
  • Commissioning 1
  • Communicating Actuators and Energy Valves 1
  • varplus 1
  • troubleshooting 1
  • Previous
  • 1 of 3
  • Next
Top Experts
User Count
Charles_Murison
Picard Charles_Murison Picard
521
Mehran_Mehrnia
Admiral Mehran_Mehrnia Admiral
133
Ramasamy_N
Captain Ramasamy_N Captain
115
Robert_Lee
Admiral Robert_Lee Admiral
96
View All
Related Products
Thumbnail of PowerLogic ION9000
Schneider Electric
PowerLogic ION9000
53
Thumbnail of PowerLogic ION8650 series
PowerLogic
PowerLogic ION8650 series
44
Thumbnail of PowerLogic PM5000 series
Schneider Electric
PowerLogic PM5000 series
42
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

Metering & Power Quality

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Sanjeet_Sahota
/html/rank_icons/LtCommander.png Sanjeet_Sahota /html/rank_icons/SE-Employee.png

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2951 4 13
Latest Reply: Charles_Murison

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2577 5 5
Latest Reply: Romain_Polette

Informational
Maaz
/html/rank_icons/Ensign.png Maaz /html/rank_icons/SE-Employee.png

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2845 2 0

2022-10-13

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2942 1 3
Latest Reply: Charles_Murison

Solved
Maaz
/html/rank_icons/Ensign.png Maaz /html/rank_icons/SE-Employee.png

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4732 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
/html/rank_icons/LtCommander.png Sanjeet_Sahota /html/rank_icons/SE-Employee.png

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6942 3 1
Latest Reply: Charles_Murison

Solved
Parlindungan_Sitorus
/html/rank_icons/Lieutenant_JG.png Parlindungan_Sitorus /html/rank_icons/SE-Employee.png

Are our Power Meters and ION Meters equipped with H2S Certification?

Hi all, Are our Power Meters and ION Meters equipped with H2S Certification? We have a tendering documentation that apply this requirement subject to Energy Meter tendering. Thank you in advance, Par...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
402 0 2
Latest Reply: Mehran_Mehrnia

Solved
GREG.KADERA
/html/rank_icons/Crewman.png GREG.KADERA

HDPM6000 Modbus integer registers

trying to confirm Modbus integer registers for this unit the current for pole one L1 holding register starts 41336. Current registers are 41336 to 41377 pole 1-48 device ID of 2? Is the HDP6000 like t...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1012 0 20
Latest Reply: Mehran_Mehrnia

Solved
NicoleLee09
/html/rank_icons/Crewman.png NicoleLee09 /html/rank_icons/SE-Employee.png

METSEPM89RD96 as ION9000T display

Hello Experts, Will there be any impact on the display if we use METSEPM89RD96 as the display of ION9000T? Are there any limitation? Thank you.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
369 0 2
Latest Reply: NicoleLee09

Solved
shawn.janke
shawn.janke

PM-8000 meter

I'm a switchgear FSE and saw an issue today I've never seen before. Our PM8000 meter reads voltage and current correctly on those screens if you select them. Then, going to the power screen, The meter ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
656 0 7
Latest Reply: Charles_Murison

Solved
Youssef-asec
/html/rank_icons/Crewman.png Youssef-asec

Meter PM5340 Current reading problem

I have three meters from same bus 1-PV solar 2-Grid 3-Outgoing Three meters connected on ethernet switch then i am reading values through plc the problem is when I am reading current phase A which ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
549 0 6
Latest Reply: Charles_Murison

Solved
jedzruiz1985
/html/rank_icons/Lieutenant_JG.png jedzruiz1985

Thermal demand current

Hi Xperts, Just want to know which Powerlogic meter can provide the specifications provided especially the Thermal Demand Current, 15-minute averaging. I believe PM3250 will be sufficient for the pro...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
673 0 7
Latest Reply: akash_das

Solved
Stants
Stants

NetBotz Wall Monitor 355 SMTP isssue

Hello community, I hope you're doing great, I'm trying to set up Email notifications using a NetBotz Wall Monitor 355 with the Advanced View V4.3.0 app, using Gmail. So far, this is the configurati...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
298 0 1
Latest Reply: akash_das

Solved
juanpablo.vargasvillalobos
/html/rank_icons/Crewman.png juanpablo.vargasvillalobos /html/rank_icons/SE-Employee.png

Technical Inquiry – VAR LED Behavior on ION7400E

e have a customer using an ION7400E meter with firmware version 4.5.0. The customer has identified an unexpected behavior with the VAR LED: in the section that indicates the pulse status for reactive e...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
406 0 6
Latest Reply: Charles_Murison

Solved
GREG.KADERA
/html/rank_icons/Crewman.png GREG.KADERA

trouble setting up HDPM 6000

hello I have been taking back and forth with the chat line Mehran and he has been great help but it seems to be a day of more for response and maybe its not the correct place for my issues. so I have 5...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
169 0 1
Latest Reply: Mehran_Mehrnia

Solved
DPMalagar
/html/rank_icons/Ensign.png DPMalagar

Accussine PCS+

Hi All, We are about to commission an Accussine PCS+ 200Amp, but the HMI won't access nor touched? We tried to look in the manual, but there was no troubleshooting guide for hmi. Thanks in advance
EcoStruxure Power & Grid icon_circle Metering & Power Quality
253 0 2
Latest Reply: DPMalagar

Solved
Sushant_Belote
/html/rank_icons/LtCommander.png Sushant_Belote /html/rank_icons/EcoXpertMasterLeaf.png

PM8000 Power Factor as -1 and 1

Hi Team, We are having 350+ PM8000 installed at site.Currently If we see Power Factor on PME it shows in percentage (%). As mentioned, in PM8000 manual we can have as -1 and 1 or as a percentage from -...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
309 0 3
Latest Reply: Charles_Murison

  • « Previous
    • 1
    • 2
    • 3
    • 4
    • 5
    • …
    • 221
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore