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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2564 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2398 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2759 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2815 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4558 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6831 3 1
Latest Reply: Charles_Murison

Solved
josephcoder
josephcoder

PM8000 Firmware upgrade failed. Missing Template. Unable to resolve.

A firmware update failed. Now the meter is missing its template. I have tried repeated attempts to run the firmware update again. I have tried the "Upload" option in ION Setup" to send the template ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
406 0 3
Latest Reply: Mehran_Mehrnia

Solved
Pepz
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ION8650 integrated using IEC-61850, cVal.mag values are in Bad quality...

I am integrating ION8650C Power meters to 800xA System DCS using IEC-61850 protocol, I can read almost all the data, but I have problems with all data ending in "cVal.mag" (currents, voltages), becasue...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
424 0 6
Latest Reply: Pepz

Solved
Charles_Murison
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ION Device Template Reference Possible update

Hello all, Looking to possibly revise the ION Device template reference for the newer ION meters (ION9000, PM8000, ION7400) only. This will not replace the older .chm file but rather be an extension ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
12398 1 30
Latest Reply: Charles_Murison

Solved
cchapman_AMP
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ION8650 Meter Is Not Allowing Data Read Even Though TCP Port 502 Is Op...

My PrimeRead system is able to access and call the meter each hour with no issues but a second party we work with at the meter site accesses the meter data via TCP Port 502. This is what they said; " ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
190 0 2
Latest Reply: cchapman_AMP

Solved
Miyai
/html/rank_icons/Lieutenant.png Miyai

【ION9000】Maximum depth of saved log data

Hello, I'd like some advice on a customer question.We have started experiments with ION9000, but the test period will be long. ------------------------------------------------------------------------...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
196 0 2
Latest Reply: Miyai

Solved
jlflesn
jlflesn

ION 8650 Time Drift

Meter time has drifted after a power outage to the meter. One in particular was in an outage for 3 days and when the meter came back it was off time by just shy of five hours. The battery percentage l...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
197 0 2
Latest Reply: RobGraham

Kanon.w
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Error Setup analog output of Power Meter PM2230

Trying to setup analog output of Active Power for PM2230 in IONsetup. It is giving me error when I send to power meter the parameter. Following this FAQ Setup analog output of Power Meter PM2230 | Sc...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
485 0 3
Latest Reply: Mehran_Mehrnia

Solved
NicoleLee09
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Anti-corrosion coating for Power Meter

Hi Community, Is it possible to apply anti-corrosion coating to the PCB of PM5330 and ION92040? We have a project with such requirement. Thank you.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
174 0 1
Latest Reply: Mehran_Mehrnia

Solved
geir_eas_no_bfo
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Meters for machines

Hi, I have a customer that is a manufactering factory in food business. I want a meter with rogowski coils that also include basic power Quality like THD and THDI. Why can`t Powertag Rope measure ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
232 0 3
Latest Reply: geir_eas_no_bfo

Solved
Olivier_GARAULT
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PM8000

Sur site on a des PM8000 en V3.0.0 Lorsque l'on veut se connecter avec ION Setup, il y a un message "Found an ION meter still in upgrade mode. Do you wish to continue upgrading? Oui ou Non" Quand on cl...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
225 0 2
Latest Reply: Olivier_GARAULT

Solved
JohnVanGorp
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HDPM6000 CT Type Table

The "HDPM6000 CT Type Table" zip file attached to this post contains an updated HDPM6000 CT Type table file (CSV) that uses METSE reference names for most CTs available for the HDPM6000 platform. This ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2605 7 5
Latest Reply: Mehran_Mehrnia

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