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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3909 4 15
Latest Reply: Charles_Murison

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2949 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Ensign Maaz Ensign

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3048 2 0

2022-10-13

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3242 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Ensign Maaz Ensign

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5047 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7198 3 1
Latest Reply: Charles_Murison

Haresh9727
Haresh9727

PM 5300 modbus communication

I have problem facing from last fue days. When I connect pm 5300 with modbus poll software using ethernet cable at my laptop. Modbus poll software error occurred gateway path not respons.So please sugg...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
158 0 2
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3909 4 15
Latest Reply: Charles_Murison

Solved
Miyai
Lieutenant Miyai

How to update firmware for multiple PQMs

Hello, Normally, when updating the firmware of one PQM (ION9000, PM8000), it is handled using a PC and IONsetup. However, updating the firmware for multiple PQMs takes time. Therefore, I would like...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
493 0 11
Latest Reply: Mehran_Mehrnia

JT2025
JT2025

PME Meter Logging

I have a PowerLogic PM5000 Series meter and I'm wanting to automate the data log uploads so that it can be used for reporting in a 3rd party app. I have the PM5DataLogger app version 1.0.3 but it only ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
145 0 3
Latest Reply: Charles_Murison

Solved
Tomohiro-Okada
Lieutenant Tomohiro-Okada

Regarding the ION Setup's Device Updater(Is it available for PM5000 se...

Hi I have a question about the ION Setup's Device Updater. Can I use it for update of the PM5000 series power meter? Thanks, Okada
EcoStruxure Power & Grid icon_circle Metering & Power Quality
380 0 8
Latest Reply: Tomohiro-Okada

Miyai
Lieutenant Miyai

【PowerLogic™ Current Transformers】Regarding the shape of the CT second...

Hello, I'm not sure if this is the right place to post this in the community, do you know the shape of the secondary terminal of the CT? I was asked the following two questions by a customer, but I...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
164 0 3
Latest Reply: Jesus_Diaz

Solved
Sebastian_P
Crewman Sebastian_P

AccuSine RMS current switching frequency

Hello I have read something about three types of switching frequency called r1, r2 and r3 (see picture below) Can anyone tell me the meaning of them? Thanks.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
367 0 4
Latest Reply: Sebastian_P

vla
vla

Acti 9 iEM3255 rogowski coils

Hi there, Can I change the CT ratio uV/kA/Hz to a different value other than the standart 1167 on a Acti 9 iEM3255?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
94 0 1
Latest Reply: Mehran_Mehrnia

Solved
TC
Crewman TC Crewman

Per phase power demand using PM8000 or ION9000

Hi, Working on a request from customer to obtain information pertaining to below via MODBUS. It seems, address 30222 reflect 3-phase data instead of phase A. Whereas for address 30236 and 30250, no v...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
255 0 4
Latest Reply: Charles_Murison

Solved
Eddic
Lt. Commander | EcoXpert Master Eddic Lt. Commander | EcoXpert Master

Issue when extract the system log from PM5560 (firmware 4.3.2)

We logged in to the FTP using an Administrator account and were able to see the folders in Windows Explorer. However, the fw folder could not be accessed or opened to view the files. We also tried usin...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
260 0 2
Latest Reply: Charles_Murison

Solved
Arnoldjondit
Arnoldjondit

PM 2120

BMS reading is different from actual PM display, anyone could try this scene?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1305 0 5
Latest Reply: Charles_Murison

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