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Metering & Power Quality

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Metering & Power Quality

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Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3909 4 15
Latest Reply: Charles_Murison

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2949 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Ensign Maaz Ensign

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3048 2 0

2022-10-13

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3242 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Ensign Maaz Ensign

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5047 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7198 3 1
Latest Reply: Charles_Murison

Solved
Chen-Leo_Liang
Crewman Chen-Leo_Liang

how to record n/a in ION8650 load profile

Hello ION meter support: I have ION8650 modbus master application, and when the communication between the two meters is lost, we want the master meter temporarily stop recording data for certain channe...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
303 0 5
Latest Reply: Charles_Murison

Solved
DanChevrier
DanChevrier

Ion 7330 / 7350 Meters Won't Time synch over RS-485

I have several legacy Ion7330 and Ion7350 connected in a RS-485 Gateway loop. Since we upgraded to PME 2023. most of these meter won't time synch anymore. I've worked through all the setting in both ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
165 0 1
Latest Reply: Charles_Murison

Solved
Stuart_Cheng
Lt. Commander Stuart_Cheng Lt. Commander

Meters with German Eichrecht Certification

Hi All, Wondering if any Schneider Electric power or energy meters are certified under the German Eichrecht regulation. Thank you!
EcoStruxure Power & Grid icon_circle Metering & Power Quality
142 0 2
Latest Reply: Stuart_Cheng

Kirdim241
Kirdim241

Is it possible to use flexible busbar or copper busbar to connect MCCB...

EcoStruxure Power & Grid icon_circle Metering & Power Quality
145 0 1
Latest Reply: akash_das

srakesh
srakesh

Regarding the ridethough capability of Dynamic Voltage Restorer

Hi, Guide me in understanding the ride though time and sag correction capability of Dynamic voltage restorer DVR30060400M. In the datasheet it is mentioned that the Sag correction capability - for ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
105 0 0

2025-11-17

Solved
Alejandro_Vasquez
Alejandro_Vasquez

ION 7400 maximum reading of kWh (digits)

Hi community, do you know how many digits have the ION 7400 to read kWh? I have an ION7400, which showed me 9,999,187 kWh, then started counting again. Where can I Find that information?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
162 0 1
Latest Reply: Mehran_Mehrnia

Solved
GREG.KADERA
Crewman GREG.KADERA

HDPM6000 Modbus integer registers

trying to confirm Modbus integer registers for this unit the current for pole one L1 holding register starts 41336. Current registers are 41336 to 41377 pole 1-48 device ID of 2? Is the HDP6000 like t...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2022 0 22
Latest Reply: Mehran_Mehrnia

Solved
Tomohiro-Okada
Lieutenant Tomohiro-Okada

Regarding the Number of CTs per branch circuit for HDPM in a configura...

Hi, We are considering applying HDPM to a panel where the main bus is a three-phase, three-wire (R, S, T) circuit that branches into individual single-phase circuits. In this case, we believe that t...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
326 0 5
Latest Reply: Miyai

Jamshid_Safarov
Jamshid_Safarov

Active filter of AC UPS has issues

Good evening everyonein our substation, active filter of the UPS system has following issues: 1. Three lamps (green, orange and red) are flashing at the same time. 2. Each phase current of the Active ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
128 0 0

2025-11-13

Sebastian_P
Crewman Sebastian_P

AccuSine RMS current switching frequency

Hello I have read something about three types of switching frequency called r1, r2 and r3 in Accusine and @Yan_Zhang reply me this: r1: the frequency range which lower than IGBT switching frequency.r2...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
119 0 0

2025-11-11

Solved
Tomohiro-Okada
Lieutenant Tomohiro-Okada

Regarding the split phase settings of HDPM6000

Hi, I have a question about the settings of HDPM6000. I believe that to set single-phase three-wire in HDPM, you can select Split Phase under the General Settings tab. However, how should we configur...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
400 0 4
Latest Reply: Tomohiro-Okada

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