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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
991 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5086 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4359 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4961 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6746 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8836 3 1
Latest Reply: Charles_Murison

Solved
Anonymous user
Anonymous user

What is the solution we can offer for PM5000 with Analog Output ?

We are discussing with Cummins, for Energy Monitoring in Sync Panel...Application calls for KW & KWH input to Sync PLC and at the same time they need to give all parameters to Clients EMS or BMS. S...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2340 0 6
Latest Reply: Yut

Solved
Anonymous user
Anonymous user

Testing Laboratory

Hello!We have some problems with Micrologic connection regarding both micrologic's firmware and BCM ULP modul's firmware.Could you please tell me where the testing laboratory within our company is and ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1041 0 1
Latest Reply: Daniel_Brandao

sesa207146
sesa207146 Leader

PM5000 energy counter range

Hello all,I can not find energy range for PM5000 series. I found only this article in manual (chapter - Measurements and calculations):******************************************************************...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1245 0 1
Latest Reply: Daniel_Brandao

Solved
nigel_greenwave
nigel_greenwave

PM5560 Modbus Register List

Hi,I have been trying to find a Modbus register list for a PM5560 without success. Can someone please post one for me?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5077 1 2
Latest Reply: nigel_greenwave

Abdel
Abdel Troubleshooter

IEM3255 com.protection takes effect also for Reset Partial counter ove...

Hallo,Customer have 2 meters IEM3255 (different Firmware 1.03 and 1.08), he tries to reset the Partial counter over Modbus (function 2020)This function is working with firmware 1.0.3 without poblem but...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1040 0 1
Latest Reply: sesa70148

Solved
Yu_Diao
Yu_Diao Leader

Needs PM600 meter support in ION Setup

As PM6 series meter becomes native device in SPM, we need a tool to config the on-board log of PM650, since that is where SPM gets all the metering data. Right now, only SMS or PMCU, which we try to ge...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4554 1 13
Latest Reply: JamesAZZO

Raul_AZZO_AU
Raul_AZZO_AU

CM3350 Power Quality

Hi, I would like to know how should I set the PQ parameters for this meter, so it will log transients and also would like to set the parameters so the report EN50160 could run (in Australia).Maybe cou...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2774 0 4
Latest Reply: LaurentCoene

sesa103472_brid
sesa103472_brid Leader

Harmonic penalty scheme example

Hello,Could anyone can help me to get any example on how utility company charge the harmonic penalty to their customer ?We would like to propose ION8650 to an utility company that would like to have ha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2847 0 4
Latest Reply: Thierry

Philippe_Morel
Philippe_Morel Mentor

ION Setup PM5000

I just tested a PM5330 and a PM5563 with ION Setup. These are my comments: - I was not able to change the log settings for the PM5330 (I think that we normally should be able to choose the interval a...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2718 0 6
Latest Reply: Philippe_Morel

paulpoh
paulpoh Leader

PM800 Ethernet communication card

HiHas anyone adopt 2 different systems pulling from the same PM800 meter with the ECC card before? One system pulling via the existing RS485 port on the PM800 and the other system on the ECC card via t...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
995 0 1
Latest Reply: JeroenDeville

MatthewP
MatthewP Troubleshooter

ION8650 default Alt PT and Alt CT ratios

While creating a custom framework on a ION8650A for the first time I noted the new scaled operational values feature.The default alt PT and CT Pri/Sec values are 600/120 and 1/1 respectively. It would ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1316 0 1
Latest Reply: sesa64419

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