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James Rong

Lt. Commander

Thursday

Company :

SCHNEIDER ELECTRIC (AUSTRALIA) PTY LIMITED

ION9000 with no Nominal voltage configured

Hi, All, I need some confirmation for following enquiriesIf the ION9000 has no nominal voltage and nominal frequency set up (e.g nominal voltage = 0)...

EcoStruxure Power & Grid Metering & Power Quality

How is the frequency measured in PM8000?

Hi, All We have a data centre customer trying to understand why the PM8000 showing 50.01 Hz frequency on the generator board when there was only the c...

EcoStruxure Power & Grid Metering & Power Quality

DHCP on PM8000

Hi, All,I just try to understand in what situation we need DHCP for the meter, specially for the meter in PME system. If the meter IP is assigned by a...

EcoStruxure Power & Grid Metering & Power Quality

CAD drawings

Hi, All,I would like to know if there is a place that I can download all the metering CAD drawings.Thanks,James R

EcoStruxure Power & Grid Metering & Power Quality

Gmail configuration for Com'X 210 / Com'X510

Hi, All,I would like to know if there is an application notes on how to configure the Email (SMTP) function for Com'X (210 or 510). Customer would lik...

EcoStruxure Power & Grid Gateways and Energy Servers

Power Meter with DNV approval

Hi, A Maritime customer is asking whether PM5000 series has DNV certification or not, also, is any Schneider Power Meter has DNV approval. Could you p...

EcoStruxure Power & Grid Metering & Power Quality

Custom Webpage / Logo for Com'X 510

Hi, All,I would like to know if anyone has the customized page that I can use for demo purpose? Also, where can I find the manual about how to create ...

EcoStruxure Power & Grid Gateways and Energy Servers

PM8000 Power Meter Password Recovery

Hi, All,I have a PM8000 demo meter on my desk and the default password has been changed by someone from our office. I would like to know is that a bac...

EcoStruxure Power & Grid Metering & Power Quality

PM5560 display Pulse counts and Total Usage on the front display and t....

Hi, All,If we are using PM5560 to do the water meter pulse count, can either the meter front display or the web page shows the number of pulses? Our c...

EcoStruxure Power & Grid Metering & Power Quality

ION7650 Front Panel Display

Hi, All,For the ION7650 meter front display, I always see the unit for the current is kA, not A, but in PME it shows Amps, just wondering if there is ...

EcoStruxure Power & Grid Metering & Power Quality

ION7650 Downstream Waveform capture

Hi,Please find the attached Sag/Swell Log from ION7650 meter. My question is why only the Upstream Disturbance Waveform has been recorded, the downstr...

EcoStruxure Power & Grid Metering & Power Quality

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