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Metering & Power Quality

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Metering & Power Quality

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Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3904 4 15
Latest Reply: Charles_Murison

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2949 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Ensign Maaz Ensign

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3048 2 0

2022-10-13

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3242 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Ensign Maaz Ensign

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5047 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7196 3 1
Latest Reply: Charles_Murison

Solved
jedzruiz1985
Lieutenant jedzruiz1985

Thermal demand current

Hi Xperts, Just want to know which Powerlogic meter can provide the specifications provided especially the Thermal Demand Current, 15-minute averaging. I believe PM3250 will be sufficient for the pro...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1093 0 7
Latest Reply: akash_das

Solved
Stants
Stants

NetBotz Wall Monitor 355 SMTP isssue

Hello community, I hope you're doing great, I'm trying to set up Email notifications using a NetBotz Wall Monitor 355 with the Advanced View V4.3.0 app, using Gmail. So far, this is the configurati...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
579 0 1
Latest Reply: akash_das

Solved
juanpablo.vargasvillalobos
Crewman juanpablo.vargasvillalobos Crewman

Technical Inquiry – VAR LED Behavior on ION7400E

e have a customer using an ION7400E meter with firmware version 4.5.0. The customer has identified an unexpected behavior with the VAR LED: in the section that indicates the pulse status for reactive e...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
659 0 6
Latest Reply: Charles_Murison

Solved
GREG.KADERA
Crewman GREG.KADERA

trouble setting up HDPM 6000

hello I have been taking back and forth with the chat line Mehran and he has been great help but it seems to be a day of more for response and maybe its not the correct place for my issues. so I have 5...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
272 0 1
Latest Reply: Mehran_Mehrnia

Solved
DPMalagar
Ensign DPMalagar

Accussine PCS+

Hi All, We are about to commission an Accussine PCS+ 200Amp, but the HMI won't access nor touched? We tried to look in the manual, but there was no troubleshooting guide for hmi. Thanks in advance
EcoStruxure Power & Grid icon_circle Metering & Power Quality
386 0 2
Latest Reply: DPMalagar

Solved
Sushant_Belote
Lt. Commander | EcoXpert Master Sushant_Belote Lt. Commander | EcoXpert Master

PM8000 Power Factor as -1 and 1

Hi Team, We are having 350+ PM8000 installed at site.Currently If we see Power Factor on PME it shows in percentage (%). As mentioned, in PM8000 manual we can have as -1 and 1 or as a percentage from -...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
607 0 3
Latest Reply: Charles_Murison

Solved
RPayumo
Ensign RPayumo Ensign

How to set NTP Server on ION 7650

Dear Technical Community, How to configure the NTP Server on ION 7650? What should be the entry on the NTP Server Settings textbox? Is it the IP address of the NTP Server (e.g., 10.186.20.23)? Can w...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
599 0 3
Latest Reply: Mehran_Mehrnia

Solved
CJx
CJx

Active Power Filter - Internal Components

Hi everyone, I'm looking for a diagram of the internal components for an Active Power Filter. Does anyone have a technical drawing or a similar diagram they could share? I'm trying to understand the la...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
427 0 3
Latest Reply: Swapnil

Solved
p_dejarmy_encos
Lieutenant p_dejarmy_encos

RD192 latest firmware

Hello, What is the latest firmware version for the RD192 display? Website's download is the 004.000.005 version, and it claims it is the most recent. My current FW version for the RD192 is 004.000.01...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
302 0 1
Latest Reply: Mehran_Mehrnia

Solved
kunwoolee
Lieutenant | EcoXpert Master kunwoolee Lieutenant | EcoXpert Master

9011 Alarm Cause From PQ Meter

A. There is a problem with Company G's installed PM8240 and ION9000.1) 1) Alarm 9011 occurs on installed meters (300 units).2) 2) After the alarm occurs, the product reboots. B. Expected Cause1) We cha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1501 1 8
Latest Reply: Charles_Murison

Solved
Gladwin
Lieutenant JG Gladwin Lieutenant JG

EM3570

Good day Team Could you please provide clarification regarding the EM3570 meter: Tariff switching is triggered by a change in the input status of S-In.Will this input change cause the meter to switc...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
320 0 1
Latest Reply: Mehran_Mehrnia

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