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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2848 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2549 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2828 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2914 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4694 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6913 3 1
Latest Reply: Charles_Murison

Solved
Nicholas_Brown
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ION8650 9/29/36S in a 36S Base

Hi, My customer is questioning if the ION8650 in a 36S base will show all phase related reading similar to a 9S base. I know for a 36S base, the B phase voltage is not wired, but my assumption is the ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1986 1 3
Latest Reply: Nicholas_Brown

Solved
boris_grinac
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ION9000 and PM8000 configuration, order codes and specification

Hello,is there simple, authoritative, up-to-date specification with ordering numbers and explanation what this order number includes? Context: I was always using the user manual for this with ordering ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3067 0 6
Latest Reply: Sanjeet_Sahota

Tom_Stevenson
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[PowerOfION][ION Frameworks][Part 1 : Framework File Formats]

A bit of an experiment - we wanted to re-establish the Power of ION video series as a conduit to a discussion between the metering development team and this Exchange community. The initial topic categ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1169 2 0

2022-03-01

Solved
Arsyad_Azhari
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PM5560 firmware 2.7.8

Hi All, i got this case from my customer, one of their PM is 5560 with firmware version 2.7.8, and other is PM5560 wtih firmware version 2.5.3their PM5560 with firmware 2.7.8 is having unstable communi...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4271 0 7
Latest Reply: Ramasamy_N

Maaz
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Advanced Metering- Legacy features marked for deprecation

As mentioned in our previous announcement, here is the first list of legacy features that we have marked for deprecation: Modules Background Recommended alternatives ION Scheduler Modu...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3116 2 0

2022-02-23

Solved
sesa356640
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ION9000 Meter Configuration

Hi, Meter Model - ION9000 Connection - 4W - Wye PT Ration - 400/110 (LV system) For configuring ION9000 meter - PT Ratio & Nominal Voltage, whether i need to provide L-L voltage or L-N voltage. A...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3470 0 7
Latest Reply: Charles_Murison

Solved
Stuart_Cheng
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Free SFTP software for ION9000

Hello All, I would like to use SFTP to transfer the COMTRADE file from ION9000. The User Guide suggests we use SFTP client software such as FileZilla or WinSCP. But both of them are paid. Is there an...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2878 0 6
Latest Reply: Anonymous user

Solved
AndersDahlskog
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ION9000, PM8000 PQ meters calibration certificate

Hi Is it possible get access to the calibration certificate for a specific already delivered meter ? e.g f it is lost ? BR/Anders
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2050 0 2
Latest Reply: Charles_Murison

Maaz
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Sunsetting Announcement: Legacy features in Advanced Meters

Aligned with the Advanced Metering teams' commitment to continuously serve you better, we are coming out with a process of sunsetting and deprecating a few legacy modules/features that no longer pro...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1463 2 0

2022-02-15

Solved
sesa102217_brid
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Comx210 reading PM8000

I have a problem, with Comx210 it is not reading PM8000 meter, but if I select another driver like pm5000 I can read it.Comx210 is with the latest firmware v6.8.4 and PM8000 v3.0.0thanks in advance.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
14118 0 18
Latest Reply: Charles_Murison

Solved
Miyai
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Regarding the unit display of the ION9000 monitor

Hello, I need advice on the unit notation for Ion9000 monitors. Ia and I4 are written in "kA" notation, while Ib and Ic are written in "A" notation.I would like to know what the units of "kA" and "A" c...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2496 0 8
Latest Reply: Miyai

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