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JuanMQT
JuanMQT
Lieutenant JG
‎2024-04-03
69
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JuanMQT
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ION8650A Backlight Problem

Dear Experts,I hope you are fine. I've been writing to let you know about a problem we're experiencing with an ION8650A device. The meter display does...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1213 0 2

2023-07-17 11:11 AM

JuanMQT
/html/rank_icons/Lieutenant_JG.png JuanMQT

ION8650 logging problem while communicating by DNP3

Hi Experts, I am having some communication problems with my ION8650 V4.2. The device is currently communicating by ION protocol through its Ethernet p...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
878 0 1

2023-07-10 08:36 AM

JuanMQT
/html/rank_icons/Lieutenant_JG.png JuanMQT

Powertag IEC 61557-12 Certificate

Dear experts, Is there a document that certifies the powertag with the IEC61557-12 standard? I am looking for a document similar to "ION7400-IEC62052...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1305 0 1

2023-03-27 01:10 PM

JuanMQT
/html/rank_icons/Lieutenant_JG.png JuanMQT

ION Setup 6 decimals problem

Dear experts,My client is the electricity regulator, they are downloading data from a ION7650, and they would really like to see those decimals as you...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2490 0 6

2023-03-27 12:47 PM

JuanMQT
/html/rank_icons/Lieutenant_JG.png JuanMQT

ION 7550 calibracion pulse problem

Dear experts, My customer is doing some calibration test with his ION7500, and he notice that the W Kt in the calibration pulse is not working. W Kt =...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1363 0 1

2022-05-20 02:55 PM

JuanMQT
/html/rank_icons/Lieutenant_JG.png JuanMQT

ION8650 Temperature coefficient

Dear Experts, I have a request form a big customer, is there any datasheet of technical document where I can find the temperature coefficient in (% / ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1420 0 1

2022-04-04 11:40 AM

JuanMQT
/html/rank_icons/Lieutenant_JG.png JuanMQT

PM5560 Ethernet configuration failed

Dear experts, I have a customer who has a meter that cannot be assigned an ip address, We have tried to change the ip but when we check again the IP, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3498 0 4

2022-04-01 12:57 PM

JuanMQT
/html/rank_icons/Lieutenant_JG.png JuanMQT

PM5560 Issue data exported

Dear experts I have a problem with a PM5560, when I try to export the data I have the following error.The data from the afernoon is with the "a.m.", t...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1833 0 2

2022-03-17 01:50 PM

JuanMQT
/html/rank_icons/Lieutenant_JG.png JuanMQT

Comx 510 Stop logging

Dear experts, I have a customer who has a Com'X 510 that is no logging since January 15th at 16:10, it is possible to see real time data but, this dat...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
1089 0 3

2022-02-10 11:47 AM

JuanMQT
/html/rank_icons/Lieutenant_JG.png JuanMQT

Masterpact NW16H1, Micrologic 5.0 E Unable to communicate with an IFM

Hi, I have a costumer who has a PM5560 and a Masterpact with a Micrologic 5.0 EI want to integrate the Masterpact to the PME, so I used a IFM interfas...
Power Distribution IEC icon_circle Power Distribution and Digital Support
2356 0 1

2021-10-20 06:36 AM

JuanMQT
/html/rank_icons/Lieutenant_JG.png JuanMQT

ION 7330 through Ethertgate "ION7400" can not connect

Dear experts, I have a costumer who wants to communicate his ION7330 through a ION7400 to a PME, its ION7330 has an ethernet port that is being used t...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2143 0 3

2021-06-24 11:24 AM

Activity Feed
  • Posted ION8650A Backlight Problem on Metering & Power Quality. ‎2023-07-17 11:11 AM
  • Tagged ION8650A Backlight Problem on Metering & Power Quality. ‎2023-07-17 11:11 AM
  • Posted ION8650 logging problem while communicating by DNP3 on Metering & Power Quality. ‎2023-07-10 08:36 AM
  • Tagged ION8650 logging problem while communicating by DNP3 on Metering & Power Quality. ‎2023-07-10 08:36 AM
  • Liked Re: ION Setup 6 decimals problem for Robert_Lee. ‎2023-03-29 06:29 AM
  • Liked Re: ION Setup 6 decimals problem for Charles_Murison. ‎2023-03-29 06:29 AM
  • Posted Re: ION Setup 6 decimals problem on Metering & Power Quality. ‎2023-03-29 06:28 AM
  • Posted Powertag IEC 61557-12 Certificate on Metering & Power Quality. ‎2023-03-27 01:10 PM
  • Tagged Powertag IEC 61557-12 Certificate on Metering & Power Quality. ‎2023-03-27 01:10 PM
  • Posted ION Setup 6 decimals problem on Metering & Power Quality. ‎2023-03-27 12:47 PM
  • Tagged ION Setup 6 decimals problem on Metering & Power Quality. ‎2023-03-27 12:47 PM
  • Posted ION 7550 calibracion pulse problem on Metering & Power Quality. ‎2022-05-20 02:55 PM
  • Tagged ION 7550 calibracion pulse problem on Metering & Power Quality. ‎2022-05-20 02:55 PM
  • Posted ION8650 Temperature coefficient on Metering & Power Quality. ‎2022-04-04 11:40 AM
  • Tagged ION8650 Temperature coefficient on Metering & Power Quality. ‎2022-04-04 11:40 AM
  • Posted PM5560 Ethernet configuration failed on Metering & Power Quality. ‎2022-04-01 12:57 PM
  • Tagged PM5560 Ethernet configuration failed on Metering & Power Quality. ‎2022-04-01 12:57 PM
  • Liked Re: PM5560 Issue data exported for Robert_Lee. ‎2022-03-25 08:26 AM
  • Posted PM5560 Issue data exported on Metering & Power Quality. ‎2022-03-17 01:50 PM
  • Tagged PM5560 Issue data exported on Metering & Power Quality. ‎2022-03-17 01:50 PM
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