Comx 510 Stop logging

[JuanMQT]

Dear experts,

I have a customer who has a Com'X 510 that is no logging since January 15th at 16:10, it is possible to see real time data but, this data is not being logging

Attached a Configuration file from the Comx510

Please

Best Regards

[Randi_Dolan]

Hi,

Would you please attach the Com'X diagnostics file?

Thanks,

Randi

[Veronika1]

Dear Randi, I hope you´re doing well.

I´d like to ask you, please, what do I have to do to obtain the diagnostics file?.

Best regards.

Veronika Salinas.

[Romain_Polette]

Hi @Veronika1 , 

Check here:

https://www.se.com/ww/en/faqs/FA272653/

And here:

https://www.productinfo.schneider-electric.com/comx/5a14ea5846e0fb00018c268b/Com'X%20510%20user%20ma...

Regards,