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Gateways and Energy Servers

Schneider Electric support forum to share knowledge about product selection, installation and troubleshooting for EcoStruxure Panel Server, PowerTag, Com'X, Link150…

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Welcome in Gateways & Energy Servers Forum!

Gateways & Energy Servers connect Buildings & Switchboards to Energy & Power Management Systems

This Forum especially fits:

  • - Power System Integrators
  • - Electrical Contractors
  • - Power Panel Builders
  • - Power Consultants
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Gateways and Energy Servers

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Emilie_Ernwein
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How to … EcoStruxure Panel Server: Discover our set of Demo Video to m...

Our support team is providing short how to videos for various Panel Server use cases and to discover our latest functionalities… Discover them below: Step by step support for Panel Server commissioni...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
2941 8 1
Latest Reply: ZeeZee97

Informational
Dom-Socquet
Dom-Socquet /html/rank_icons/SE-Employee.png

WELCOME & GET STARTED to Gateways & Energy Servers Forum!

--> Get Latest Panel Server news and major contents not to miss. What is Gateways & Energy Servers Forum about? Find support about current Panel Server offer, and legacy ranges. Ask quest...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
4652 1 0

2022-05-05

Solved
Madleen_Laclef
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EcoStruxure Panel Server: new Generation of Gateways (updated July 202...

Welcome to the EcoStruxure Panel Server Launch Page! Panel Server is the new generation of gateways now available worldwide, replacing the current ranges of PowerTag Link, PowerTag Link HD, Com'X 2...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
38430 26 41
Latest Reply: Antojons

Solved
Madleen_Laclef
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Gateways - End of Service Announcements (updated March24)

End of commercialization for Com’X510 from July 2022 Recommended replacement by Ecostruxure Panel Server -Advanced 110-277 VAC/DC After July 2022: 2 years End of service period. Only a partial support...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
3754 0 1
Latest Reply: Anonymous user

Romain_Polette
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Known issue with Link150 Upgrade Tool

Dear all, Please consider the important information below. Issue Few of the EGX150 units when upgraded using the upgrade tool, fail to upgrade and cause the device to be in boot mode. Environmen...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
973 0 0

2021-07-20

Solved
huseyinb
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how to enable monitor link150

Hi, How can we enable monitor tab in link 150,
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
921 0 1
Latest Reply: Romain_Polette

Anonymous user
Anonymous user

COMX510 NOT BOOTING UP

Hello, I have a ComX510 that was turned off during a couple of hours last friday, due to preventive maintenance to the substation, and after 3 days the Power LED is still orange. The firmware version ...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
1338 0 2
Latest Reply: Anonymous user

Solved
Thierry_Baudard
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Elearning Module for EcoStruxure Panel Server Technical overview

A new elearning module Ecostruxure Panel Server technical overview is now available on My LearningLink. This module is available both for Schneider Electric employees and for the EcoXpert partner. ...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
3316 4 7
Latest Reply: Romain_Polette

Anonymous user
Anonymous user

COM X 510

I was trying to add a third party meter (X-Meter) with the Schneider Com X'510 , however, after entering the Memory address in the Custom Library and searching in the Device Settings,I am not able to s...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
835 1 1
Latest Reply: Randi_Dolan

Madleen_Laclef
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Com’X 210 & 510: New Firmware Release v6.8.4

Com’X v6.8.4 has been released and is now available on se.com. This release provides: an update for an externally reported security vulnerability (210/510) corrects issues with long-term logging data...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
833 1 0

2021-05-22

david_mejias
david_mejias

How to view historical data of the COM'X 510's SD CARD?

Hi everyone, my client's COM'X is damaged and they had promblems with their network. I can't conect in any way to the COM'X. There are any way to recover the historical data from the COM'X 510's SD CAR...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
684 0 1
Latest Reply: Randi_Dolan

Anonymous user
Anonymous user

Com'X 210/510 cloud connectivity

Hi, Can com'x gateway be used to transfer data to cloud (MS Azure) on mqtt protocol? if no, is there any other protocol thru which i can publish data to Azure cloud ? Regards,Vinay
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
593 0 3
Latest Reply: Randi_Dolan

SESA528
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Data from LINK150 to PME & COMX

Hi team, I have concern with attached architecture. Description: Zigbee with wiring modbus to LINK150. Port Ethernet 1 of LINK150 connect to Switch for PME, Port Ethernet 2 of LINK150 connect to po...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
657 0 0

2021-04-24

Solved
SESA528
/html/rank_icons/Commander.png SESA528 /html/rank_icons/SE-Employee.png

Driver COMX210 for PME 8.1

Hi team, My customer want connect COMX210 to PME 8.1. Pls help me send for me drier COMX210 for PME 8.1 Thanks very much
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
1025 0 3
Latest Reply: SESA528

swil
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ComX 210 Latest firmware

I have a Comx210 with firmware 6.5.4. On more than one occasion adding devices to a ComX with this firmware version has resulted in an 'Application Unreachable' message followed by the device hanging a...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
560 0 1
Latest Reply: Randi_Dolan

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